My hp 4580 "all-in-one" scans one page and then ... "scanner failure - recyle power and try again"

HP 4580 "all-in-one"  scans one page and then ... "scanner failure - recyle power and try again" 
Not ONE time but, EVERY Time !    WHY ? ! ?

Were you able to make a copy? Just to make sure that there is nothing wrong with the hardware.
Thanks.
I do work for HP. But i speak for myself.
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