My HP 5520 is printing smeared photos on the paper sent. It is glossy, should it be matt finish

HP Printer 5520
Windows 7
Printer is smearing all the photos printed. Is is the gloss paper, and should it be matt finish

Hi Rando56,
Glossy photo paper is the correct paper to use. Here are a couple links to the HP recommended photo paper to use with this printer:
http://goo.gl/fLiY4
and
http://goo.gl/ip0oN
I have seen this issue happen when the photo paper is inserted upside down. Try turning the paper over and let me know if that helps.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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