My hp 6500a does not print with my laptop running Windows 8.1 (size mismatch)

I am trying to print from a PC running Windows 8.1 to my HP 6500A all in one printer. It will not print anything except 6x4 photos. If trying to print a document on A4 size, I get the message of size mismatch. I tried it on a second PC (again with Windows 8.1) and it still does not print.
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