My HP 8740W has problems with USB3 ports, they only connect at USB2 speeds with a tested USB3 disk

The two Superspeed USB3 ports on my HP 8740W have an error and won't connect at USB3 speeds , they default to USB2 transfer speeds. It appears that I have the latest NEC drivers from HP, but this version appears to be old compared to other manufacturers offerings.
I have a new Samsung S2 1TB USB3 external disk that has been tested and is working.
Could HP please update the USB3 drivers or give me an answer as to how to fix this issue. This is an expensive workstation class machine and I expect it to work without error.
Your support would be much appreciated.

Anyone have any ideas for me please?

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