My HP all in one printer 2700 series registers "offline" on my HP Pavilion laptop dv6.

My HP Photosmart 2710 all-in-one printer registers "offline" on my HP Pavilion laptop dv6 Window 7 -64 bites.
It does not print. Please help, thanks.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Why can't i install all in one printer 4200 series on my windows 7 home premium?

I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?

Sharon,
Welcome to the HP Community Forum.
sharond6941 wrote:
I can't install my 4200 series all in one printer on windows 7 home premium 64 bit ? Help please?
It would help a great deal if you could help explain a bit why you cannot install the software.
Does the software not download?
Can you not find your printer? Do you not know what kind of printer you have?
Are there errors during the installation?
Can you provide any information to help us understand the situation?
========================================================
Help and Instructions to Install the Full Feature Software for the Printer:
Install Full Feature Software – Printer
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

HP Deskjet 3050A All-in-one printer J611 series - mavericks and wireless set up

Hi
I have a HP Deskjet 3040A All-in-one printer J611, I have had this printer for about 2years and everything worked perfect then I bought an Apple still all was alright but when I updated my software I got Mavericks and ever since then everything went wrong....I have updated my computer and have AirPrint now and also HP ePrint(currently). How ever the printer was not working or connecting.
Problem 1:
When I tried to fix the problem I uninstalled all HP drivers to reinstall - found that you have to install the apple app Done!(Airprint)
The printer was picked up by the computer and I can scan but I can not print, I'm using the USB cable, and when I print the computer shows it is printing and the printers lights come on but nothing happens(no messages display on the printer) then the computer shows the print is done - but the printer didn't print. Scan is working fine.
Problem 2:
Because of constant problems with the wireless connection I wanted to reconnect it to the router - Restore default.
But now because I don't have the HP drivers, I have no idea how to connect it and I tried both connection ways WPS is not working when I press it on the route...nothing happens and the PIN, where are you suppose to enter the pin, nothing comes up on my computer (USB connected)
I have read the installation pages over and over but can't figure out what is wrong, any advice would be appreciated.
This question was solved.
View Solution.

Hi Lilly4,
I can certainly help you get the printer on the network and working again.
Follow the steps in this thread to put the printer on the network without using the software or the WPS button. I believe we have success doing it this way.
If you continue to experience an issue after the printer is on the network, please let me know. Thanks.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart Premium all in one Printer c309a series

I am having and have had numerous problems with this product since the beginning and have communicated with HP and also have used the HP solution and also the HP installation process but sometimes with success but none to date, I have a Touchsmart 300 computer and a HP Laptop but the printer will not work on either one.
The following problems exist, error message Wireless Radio not working but I have tried to connect with the USB and also with the Ethernet but to no avail before I trash it maybe some body has a solution.
HP Photosmart Premium C309a series all in one.
Serial # {Removed for privacy}
Ron Sgro
e-mail{Personal Information Removed}

Try resetting the printer two different ways:
1. From printer screen, press Setup > Network > Reset Network Defaults.
2. Turn off your printer, hold # and 6 keys while and a bit after turning it back on.
Show support by clicking the blue Kudos star in the post that resolved your problem. Doing so will help other forum members find their solutions too.

AirPrint on HP Photosmart Premium All-in-One Printer - C309a series.

Is there anything that can help my iPad or iPhone find the correct printer through AirPrint for an HP Photosmart Premium C309a series?

I don't think the 309 is AirPrint enabled. The list is in the link below. If it is not an AirPrint printer, then you will need a third party app like print and share or printopia.
http://support.apple.com/kb/ht4356

J4500 all in one printer XPS Series (Operating Sytem Vista)

Each time I try to print a blank page comes out. I was able to print the night before with no problems. I thought maybe it was the ink, but wouldn't the ink on the pages printed the night before start to become dim (like it was running out of ink). Any advice would be helpful!

Hi kellenrus,
First thing to do to resolved the issue is to get rid away of the HP Officejet J4500 Series (XPS) driver!
To delete this driver...
Click on START button >==>Then, go to Control Panel>==>Printers or Hardware and Sound below click on Printers
Then, Delete the printer icon for the HP Officejet J4500 Series (XPS), this would change a new default printer, so just click OK.
After deleting the icon, right click on the WHITE SPACE and select Run as Administrator >==> then select, Server Properties, it will going to open the Server Properties window.
Click on Drivers tab, it will going to show you the listing of different drivers, highlight the HP Officejet J4500 Series (XPS), then click on the Remove button. Then select the Driver only option, don't select the software package.
Then the HP Officejet J4500 Series (XPS), will be removed on your computer.
After removing it, we will going to click on Add a printer
>==>then select the USB/Local connection
>==>select the ports on the drop down to USB001(Virtual printer port)
>==> then reinsert the CD for the HP Software>==>Click on Have disk button>==>then, select the drive where CD is inserted,usually you get an entry like A:\, just change that to D:\ if your CD is in the drive D.,then hit OK,
>==>Select for the printer driver which is HP Officejet J4500 Series , this time there will be no XPS on it!, then click Next.
>>then Click Next until your reach to Finish, you may print a test page to verify if it is printing.
Hope it will going to help you. Ü
Cordially,
Julius Arcipe

HP Officejet Pro L7580 All-In-One printer with Windows 8

I have the HP Officejet Pro L7580 All-In-One printer and want to use it with my new laptop that has Windows 8, but it won't accept the Starter CD (Windows 2000, XP, Vista). Where can I get a free download to use with Windows 8? I can print, but currently can scan.

Hello,
You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=2512008&lc=en&cc=us&dlc=en&lang=en&cc=us
The link also has support videos that provide instructions on downloading and instaling the software.
Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

HP Officejet J4680 All-in-One printer is ghosted and renamed "HP Officejet J4680 Series (Copy 1)?

Printer Model, Notebook or Desktop Model Number: HP Officejet J4680 All-in-One Printer
Operating System (including service pack revision): Windows 7 64-bit Home Premium Service Pack 1
Error messages: None
Recent hardware or software changes made to the system: None
Problem Description: HP Officejet J4680 All-in-One printer is ghosted and renamed "HP Officejet J4680 Series (Copy 1) and a new printer appeared: HPD8D625 (Officejet J4680 series). I don’t know how this all came about or why?
I used the HP HPD8D625 for a while but it took a long time to began to print and only buffered a small amount. I went back to my stand by printer, but know my wife want to use the wireless network to do her printing, so I have to fix it.
Connection Method: Wireless
Diagnostic Summary
Troubleshooting performed: Yes
First Wireless Network Report:
Everything: Passed
Signal Strength: Excellent
Other networks detected matching your network name (SSID): No
Configuration Summary
Network Name: Correct
IP Address: Correct
Config Source: DHCP
Communication Mode: Infrastructure
Authentication Type: WPA-PSK
Encryption: Automatic (AES or TKIP)
Second Wireless Network Report:
Network Name: Was different
Of course that disrupted the whole report.

BH
Thanks for responding. What I did today was hard wire the printer to computer. then was able to get my original printer icon back and it was set as the default printer. I deleted the other icons, they were ghosted and I didn't what to use them. the one was a online printer going back to HP. Now I have to got my son to fix the remaining problem I have, with my messing around I somehow change the Network Name on the printer. He is a computer eng working on high tech cameras and also is the administrator of my machine. He has me locked out of administrative rights and for good reason, I wrecked a couple computers and when he built this one for me that was the rule. There is a little info that I don't have to finalize the last step in changing the Network Name back. I have run the printer from the printer control panel and it did find the correct Network and Network Name but is seemed like that is far as I could go. So I'm not that far from completing this project.
LH

HP Deskjet 3050 All-in-One Printer series - J6

HP Deskjet 3050 All-in-One Printer series - J6? what a load 0f rubbish,only one place for this the bin!
Purchased less than a year ago countless problems with wireless reinstaled more times than I can think and now paper jams so off to the bin, never to buy HP products again, being disabled is hard enough but having to going shopping for a new printer this I could do without. thank you HP.
Brian

I am sorry to hear that you are having that issue with the printer. If the printer is under a year old from the date of purchase, please call into HP Total care. The printer comes with a factory warranty that gives the owner free tech support on the product. Paper jams are a hardware issue. If all troubleshooting steps are done on the phone with the agent and the product is still not working. That agent who is assisting you will be able to give further options on what can be done. The number for US and Canada customers is 800-474-6836. Customers in other countries can find contact information here. I hope that this helps.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

HP Deskjet 2540 Series All in One Printer Offline

Ok so I have had this problem for what seems like forever now. This has happened multiple times, and I always have had to use online HP tech support to fix it, but this time I don't seem to have that option. My printer says that the status is offline, and I really need to print something. I have gone through the forums, tries multiple different answers that multiple people say will work, and nothing has worked so far.

HI , Welcome to the HP Support Forums! I understand that you're having issues with your HP Deskjet 2540 Printer going offline. I would like to look into this with you. There are many reasons why this might be happening, is your printer connected wirelessly? Important! Do you turn your printer off between uses? If your printer is connected wirelessly, I recommend you always leave it on so it stays connected to your wireless network. Otherwise, it will lose the wireless network configuration and will need to be setup again and again. To determine which of these documents is suited to the problem, it will depend on whether your wireless light is blinking or is solid. If your wireless light is blinking, then it is no longer on the wireless network. Follow this guide, HP Deskjet 2540 and HP Deskjet Ink Advantage 2540 All-in-One Printer Series - Printer Does Not Maintain Wireless Connection. If the wireless light is solid, than it is still connected the wireless network. Follow this guide, HP Printers - 'Offline' Printer Status Message Displays (Windows 8). What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

All in One Printer no longer scanning (C5280)

I have an oldish printer/scanner that was working fine until I downloaded the update that came from HP on Aug. 13th. Since then, I cannot scan. I got an error message that the machine was disconnected from the computer which made no sense since I can print from the computer just fine. I did all the things the error message suggested: rebooting, disconnecting the cable, redownloading the driver. The machine worked for about 5 pages of the scan after the redownload, then conked out again.
I saw some directions about going into the registry editor window but they were for Windows 7 and below. I have Windows 8. I did not see a folder for Digital Imaging in the HKEY_LOCAL_MACHINE/Software/H-P
If there are updated directions for Windows 8, pleae let me know.
I have an All in One Printer (C5280)

Hello @Toonces , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to try and help.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Photosmart C5200 All-in-One Printer series Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

Hello: I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software. I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.
I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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Deskjet 3050 A e all in one printer problems printing from ipad

my ipad is connected wirelessly through the WPS set up to a ZyXEL router.
can't connect desk jet 3050 Ae all in one printer to the wireless network. Ipad can't find printer and print
Can you help and give detailed instruction how to set up?

In order to set the wireless connection, you should use the Software from your PC.
You will be prompted to temporary connect a USB in order to configure the printer.
If the sofware is not yet installed on your PC, follow the instructions below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02722113&cc=us&dlc=en&lc=en&product=5061082&tmp...
If you already completed the software installation, you may find the wireless configuration as following:
1. From the computer’s start menu select All Programs or Programs, and then select HP. 2. Select HP Deskjet 3050A J611 series 3. Select Printer Setup and Software Selection 4. Select eighter Convert a USB connected printer to wireless or Connect a new printer and Follow the onscreen instructions.
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

HP Officejet 4630 all-in-one printer Cancels Print in Middle of Job

Hi,
I recently bought an HP Officejet 4630 all-in-one printer, and it automatically cancels jobs in the middle of printing. The computer I am using is an HP Envy dv7 with 64-bit Windows 8, and I am printing over a wireless network connection. My computer receives an error that HP Officejet 4630 series couldn't complete print and the printer simply says canceling. I have tried all the steps in the troubleshooting sections, both for printing issues and network connections. I've uninstalled and reinstalled the software multiple times, I've established a manual IP, and everything else, but nothing seems to work. It also seems to have the issue when using HP ePrint. It happens in all sorts of programs and formats such as word, pdf, and html. Unfortunately, I did not receive a USB cord, so I can't see if that will fix the problem at all. Hopefully somebody can help me with this, otherwise it's obvious that there's a problem with the actual printer I got and I'm going to have to get something else.
Thanks
This question was solved.
View Solution.

This is how I fixed it:
Find out what the IP address is that your printer is using.
Then go to control panel and click on "View Devices and Printers".
Look for your printer an right click.
Click "Printer Properties" and a new screen will open.
Along the top you will see some tabs. Click the one that says "Ports"
Click "Add Port"
Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port". A new screen will open.
Click "Next"
Type in the IP Address of your printer and click "Next"
Your computer should find your printer.
Click "Apply" and your printer should work correctly.

All In One Printer Suggestion

Hello Everyone:
I am looking for a suggestion for an All-in-One Printer. I have an iMac, but also have a Mac Book that connects wirelessly for printing, as well as a Dell Laptop that connects wirelessly for printing, and I would also like to be able to print from my iPAD. I currently have a Epson Workforce 610, but unfortunately, the black wont print..after several cleanings, replaced ink cartridges etc, it just won't print black...so I'm looking. I've seen alot about the HPs, but also see lots of negative about the scanning compatibility with the MAC. I have to be able to scan. Any suggestions would be greatly appreciated.
Thanks,
Jamie

I bought an HP C410a AIO Photosmart printer. Great printer. Works well with my iPhones and iPad thru AirPrint. Works great over Wifi with my MBP too. Has a separate paper tray for 5x7" photopaper. I took advantage of the HP trade-in and receive $50 rebate offer.This program does involve sending HP your old printer, but HP paid for the shipping! My net price from Staples came to $150 (after the rebate).
Some people say HP ink cartridges are too expensive but I plan to use CostCo ink refill service to cut my costs considerably.
Here's a list of the Airprint compatible printers.
HP Envy e-All-in-One series (D410a)
HP Photosmart Plus e-AiO (B210a)
HP Photosmart Premium e-AiO (C310a)
HP Photosmart Premium Fax e-AiO (C410a)
HP Photosmart e-AiO (D110)
HP Photosmart eStation (C510)
HP LaserJet Pro M1536dnf Multifunction Printer
HP LaserJet Pro CM1415fn Color Multifunction Printer
HP LaserJet Pro CM1415fnw Color Multifunction Printer
HP LaserJet Pro CP1525n Color Printer
HP LaserJet Pro CP1525nw Color Printer
HP Officejet 6500A e-AiO
HP Officejet 6500A Plus e-AiO
HP Officejet 7500A Wide Format e-AiO
HP Officejet Pro 8500A e-AiO
HP Officejet Pro 8500A Plus e-AiO

My HP all in one printer 2700 series registers "offline" on my HP Pavilion laptop dv6.

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