My HP C3180 printer has lost its printer connection. The download on the Apple support site downloads - but at the very end, I get an error message that my device cannot be found. Can anyone help?
This happened all of a sudden. Was it in response to a O/S 10 update? The download from the Apple icon does not show a software update is needed; so a new driver is not there. The download at the Apple Support site for HP printers downloads and seems to install until the end, when it says my device an HP C3180 cannot be found. Can anyone help?
lyndag,
This article may help out with the issue you are having. Give the steps a shot:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCate gory&cc=us&dlc=en&lang=en&lc=en&product=1146331#N6576
If the issue persists: Can you provide screenshots of the error? Is this wireless/usb/ethernet install?
Best of Luck!
I work with HP but my posts and opinions are my own.
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lyndag,
This article may help out with the issue you are having. Give the steps a shot:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCate gory&cc=us&dlc=en&lang=en&lc=en&product=1146331#N6576
If the issue persists: Can you provide screenshots of the error? Is this wireless/usb/ethernet install?
Best of Luck!
I work with HP but my posts and opinions are my own. -
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