My HP Color LaserJet CP1515n printer

I have followed all the troubleshooting advice.  The green light is flashing and it says it is printing but nothing happens.  When I turn it off and on again and re print it goes through the process of picking up the paper and produces it correctly but it is a blank piece of paper.  Help!!!

Check in Printing Preferences, Advanced for a menu item for "Print All Text as Black" and set this to Disabled.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • HP Color LaserJet CP1515n - Out of alignment, ghosting or blurred image.

    Dear Sir/Madam,
    I hope someone, possibly a member of HP staff is able to provide a solution for a problem with a Color LaserJet CP1515n printer, which has being asked quite a number of times, without a satisfactory solution, other than to replace the rather expensive toner cartridges, even if they are still usable for months after the page count is gone to zero. Where is the sense for the protection of our environment in that, having to replace near full cartridges??? I purchase only original and genuine HP cartridges, but I refuse to discard a near full unit, simply because the counter says so.
    Now to the issue at hand:
    Printer: HP CP1515n, model CC377A
    Firmware: date code 20080813
    Operating system Windows 7 Professional
    Printer used as a shared network printer and runs daily through the calibration routine when switched on.
    Issue present with all connected PC's, also running Windows 7.
    Problem: Currently it is impossible to print pages without a blurred edge on the right hand side of an A4 page. Alignment appears to be correct on the left hand side of the page. Was able to print Diagnostics Pages ( two), which shows a parameter settings matrix from 01 to 27 and A to X and there is also a second page with a large number of squares in colors, which also show the mis-alignment.
    As the "ToolboxFX" program, which is mentioned numerous times in the support pages, is not supported in Windows 7 anymore, the user has to make do with the web interface of the printer, which allows for a range of settings as well. I assume this web interface does not support the adjustment all settings on the printer.
    From the diagnostics page, I assume it might be possible to adjust the parameters set out in the parameters matrix, shown in the middle of the page. I would like to know, how can this be done or at least re-set, as I think these parameters show how askew the image is printing?
    I might be wrong, but I'm not convinced this mis-alignment issue is simply down to the cartridges.
    Looking forward to a reply or any suggestions.
    Thank you very much.

    Thanks for letting me know James_LAG.
    At this point it does look like a hardware issue with the printer. Please call our technical support and inquire about a replacement printer, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Problem with HP Color laserjet CP1515n !

    Dear anyone,
    My HP Color laserjet CP1515n is running wilde, because it prints every single page with black stripes on the margin. I have tryed to start the cleaning mode several times, but it does over and over again...
    Please, hase anybody any experience  regarding to such behaviour?...
    Thanks a lot
    /E 

    Hi - I have not seen this issue, but let me see if I can get some more information in order and try to help.
    (1) Are the stripes running vertically down the page, or are they running horizontally across the page?  If running horizontaly across the page, what is the distance (in millimeters) between each defect?
    (2) Is the product (and cartridges) new?  Did the product (and cartridges) ever work normally?
    (3) Please print 5 pages that have color and then print 5 pages that only have black and white text.  Do you see the defect on all 10 pages?
    These types of issues are difficult to troubleshoot without seeing the defect, but maybe I can offer some help based on the answer you give.

  • HP Color LaserJet CP1515n

    Hi! Which type of SODIMM is compatible with printer  HP Color LaserJet CP1515n

    Hi serge_shadow,
    This is the only type I can find that you would be able to purchase for your HP Color LaserJet CP1515n:
    HP 256 MB DDR2 144-pin DIMM (CB423A)
    I worked on behalf of HP.

  • HP Color LaserJet CP1515n - Disable colour?

    Hello,
    We have a HP Color LaserJet CP1515n and I have made general settings to prevent students printing to it in colour.  Now that's fine until they configure the print settings and turn it back to colour again.
    Is there any way I can restrict access to the areas where they can set it to colour/black&white/greyscale so that they cannot get around this?

    Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with printing colour on your Laserjet CP 1515n. I can help you with that.Now, since I am not quite sure whether you have a software issue or a hardware issue in disguise we're going to do some of both types of troubleshooting. First, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once that is done this document will outline how to troubleshoot print quality issues on the printer. If you have any issues please let me know what happens and I will be able to assist you further.
    I hope this helps and I hope you have a great day!

  • Printing problem with HP Color Laserjet 3000 printer

    I am using HP Color Laserjet 3000 printer, it is configured in SAP ECC6  with SPAD with device type "HPLJ4    : HP Laserjet 4 series PCL” and access method = “L: Print Locally Using LP”
    At HPUX level printer in configured with proper driver also.
    When I print from SAP, I get following error
    "Invalid option, Please refer to MAN page for valid options" as attached
    Other then above line , nothing else comes
    Please help,
    Al Mamun

    Hi,
    Make a try using the device type HKSAPWIN and the access method is front end prinitng.
    Also make sure that you are able to take the print out using the os(printer should be configured at os level first).
    Regards,
    Vamshi.

  • HT1338 i can't attach my hp color laserjet cp1215 printer.

    i can't attach my hp color laserjet cp1215 printer.

    Adhvaresh,
    "attach" is a word we usually use for plugging in cables - but I don't think that is what you mean.
    If you want a driver for that model laserjet, I suggest you use the foo2hp set of drivers. Install Foomatic and ghostscript from here:
    http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx/foomat ic
    Then, install foo2HP from:
    http://foo2hp.rkkda.com/

  • HP Color LaserJet 1600 Printer

    I really love my HP Color LaserJet 1600 printer but haven't been able to successfully install it in my brand new MacBook Air 1.7 despite several attempts.
    I have downloaded the correct Firmware Upgrade 20120928 v2.4 from HP Drivers web page. Unlocked RFU to ON position and installed the firmware. Added HP Color LaserJet 1600 Printer via USB, as required and my MacBook correctly identifies it as such. Though the driver I have chosen is HP Color LaserJet 2605 since the one for 1600 is not available in the database. The printer responds positively during the upgrade but later does not print. I can see the print command being transmitted to the printer but it stays dead.
    Please help and let me know stepwise how to do it correctly.

    Just upgraded my printer to HP Color LaserJet Pro 200 M251nw.... Problem solved.

  • Bad photo prints on HP Color LaserJet CP5225dn Printer

    Hey all,
    Having an issue outputting photos on my new HP Color LaserJet P5225dn printer from Adobe products. Am curious if anyone else might have run across the same issue and possibly found a solution. Here's the background information...
    Running Windows 8.1 Pro.
    HP Envy Phoenix w/Intel core i7-4770 CPU @ 3.40 GHz
    32 GB RAM
    2TB Raid 0 HD
    NVIDIA GeForce GT 640
    Spyder-profiled HP Pavilion 25xi monitors (dual setup)
    Running Adobe Creative Cloud (latest builds--issue present in prior versions, too).
    Using HP Universal Print Driver PS (latest version--only option on Windows 8), but have tried PCL 4 and 5 drivers as well.
    When printing from Adobe products, any photo seems to print without the yellow color. Color swatches and vector files print correctly. This issue seems to only apply to raster images--greens print blue, browns print purple, oranges print magenta. I have had HP support out to examine hardware of printer and everything checks out.
    I have tried every combination of ICC profile, paper setting imaginable. Have tried printing as CMYK and RGB. Have reset preferences in Adobe software. Color issues are present in InDesign, Photoshop, and Illustrator, and the images print consistently off in all products (is purple in INDD is also purple in PSD, etc.). I have reset printer to defaults. I have tried removing color management and printing. I have tried printer diagnostics. I have tried having the printer manage color. I have tried having the application manage color. Everything prints consistently wrong.
    I've updated video drivers, searched for ICC profiles specific to the printer, recalibrated monitors, no dice. Funny thing is that when you take that same file and send it to another printer, it prints accurately.
    Any ideas for troubleshooting are much appreciated. Any solutions would be fantastic.
    Matt

    Yeah, tried printing from PDF and image issues persist. I'm not sure what's going on if everything checks out from hardware standpoint. Appreciate your suggestions though.
    Thumbs up!
    Matt Schroeder
    Chief Creative Monkey
    Big Opposable Thumb
    O: (719) 373-1887
    M: (719) 761-9672
    "Intelligent Design for Evolved Marketing."
    Sent from my mobile device. Please excuse brevity and typos.

  • Hp color LaserJet 3500n printer driver

    I just got a new iMac and have marveled at how EASY everything's been ... so far. Of course, Murphy just couldn't resist and I can't get my oldie but goodie hp color LaserJet 3500n printer to print.
    I clicked + in the Print & Fax System Preferences. It found the printer. Then, the automatic driver selector chose hp color LaserJet 2.0.2. Well, that didn't work.
    I went to the hp site and the driver they have is OLD, but I tried it anyway. No luck.
    Any ideas short of a new printer?

    Try the three-part hpijs driver from here:
    http://www.linuxfoundation.org/en/OpenPrinting/macosx

  • HP Color LaserJet CP2025 Printing Issue

    HP Color LaserJet CP2025 - prints only in B&W - how do I set the printer to print in color?
    The latest driver has been installed.

    Hi Yahootie, 
    This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links. 
    http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support 
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413 
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Color LaserJet CP1215 Printer drivers location

    Where on my hard drive has the ljcP1215-HB-pnp-win32-en.exe file from the HP Color LaserJet CP1215 Printer support page installed the needed drivers?

    Hi @zenny ,
    I can help you with locating the drivers on the computer.
    Here are the instructions for running the Plug and Play drivers.
    Click the Download only button and save this file.
    Double click on the downloaded file. The self-extracting process will appear.
    Click to accept the terms in the license agreement. Click Next.
    Driver installation begins. Driver files are pre-installed during this process.
    A screen pops up to prompt to connect the USB cable. Insert the USB cable.
    Device is connected, waiting for PnP to finish installing driver.
    Click Finish to complete software installation.
    They extract to the temp folder on the computer.
    Press the Windows key and R at the same time, to show the run command line.Type in %temp%. The folder should start with 7z.....
    Depending which operating system you are using, I would suggest downloading the Full Feature Software and Drivers if you are still having issues with the Plug and Play drivers.
    What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Color LaserJet 2550ln printer displaying error massage

    I was trying to print a page of tickets (6) containing graphics, but my hp color laserjet 2550ln printer printed a page with the following message:
    ERROR: limitcheck
    OFFENDING COMMAND:  showpage
    STACK:
    (r)
    ( Sys / Start ) 
    ( Sys / Start ) 

    Found this on the discussion posted 06-03-2010 01:55 PM   It worked for me.
    I just went through this fix yesterday. I can't remember where I found it on hp.com, though. Here it is:
    Turn printer on.
    On your printer, press the Menu button
    Press 2 (on the fax dial pad)
    Press the right arrow (next to Enter button) until you arrive at "High Speed USB.
    Press Enter
    Press right arrow to select "Off."
    Press Enter.
    Press Enter again.
    Printer will then reboot. I used to get this error occasionally with Windows XP. I wish I would have taken the time to fix this a long time ago!

  • HP Color LaserJet CP2025 Printer - Vertical Yellow Band printing on every page

    For the last several weeks whenever I print from my HP Color LaserJet CP2025 Printer the pages print with a vertical yellow band on the right hand side of each page. I checked the supplies status and it says each ink cartridge has plenty of ink left so I'm at a loss as to what could be causing this yellow band. I'm wondering if it has something to do with the printer's hardware (inside roller perhaps)? 
    Any insight would be most appreciated.

    Hi there cdyson44, Welcome to the Forums!
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at: http://h30499.www3.hp.com/t5/Printing-and-Digital Imaging/ct-p/bsc-412
    I hope this helps!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • My HP Color Laserjet CP3525dn printer is only printing parts of my document in colour.

    Hi All
    I am having a problem with the office HP Color Laserjet CP3525dn printer.  I am a novice and the tech guy we use is on holidays!  We are using windows 7 with hardwired connection.  The problem is that it is only printing some parts of my documents in colour.  Some documents are being printed completely in B & W!  Any ideas?  Thanks

    Hi trixie49, 
    The link below is to the guided troubleshooting utility. Since this is a commercial LaserJet printer you should also post your question to the second link below. 
    http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3690646&lan...
    http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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