My HP Color Laserjet CP3525dn printer is only printing parts of my document in colour.

Hi All
I am having a problem with the office HP Color Laserjet CP3525dn printer.  I am a novice and the tech guy we use is on holidays!  We are using windows 7 with hardwired connection.  The problem is that it is only printing some parts of my documents in colour.  Some documents are being printed completely in B & W!  Any ideas?  Thanks

Hi trixie49, 
The link below is to the guided troubleshooting utility. Since this is a commercial LaserJet printer you should also post your question to the second link below. 
http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3690646&lan...
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
I am an HP employee.
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