My HP deskjet 3070A is displaying the error code 0x19a0041, and no trouble shooting tips working.

I have spent all morning trying to resolve a problem on my hp deskjet printer (3070A) keeps displaying 'printer failure 0x19a0041' I have worked through all the trouble shooting tips on your website, but none seem to be working, so I tried to request a service, so then I tried to re-new my warranty, to request a service, but the system couldn't process my request. I then tried to call your helpline numbers listed in your website, but the number is no longer in use. Please help! I am at my wits end, as have spent a whole morning trying to sort this out! Thanks, Sarah

i tried to reset the printer as you said. it worked. and completely destroyed it. it keeps asking for the setup cartridges, which i still have, but they're not new ones. which i have found out, is a MUST for the printer to recognise them and start up. since you work for HP is it possible for me ask them to fix this without charge? i cannot check my warranty because my ORIGINAL problem which i was trying to fix does not allow me to install the driver for the printer and therefore i cannot detect whether my warranty still covers the product. Nor does the the printer allow me to scroll down and check my ID model number in the information menu for some insane reason, so i cannot even check manually....
ah the terms of use seem to say that i cannot ask them to fix this mess without charge. great.
do you have any advice?

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diag results
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion m6 Notebook PC
iTunes 11.1.5.5
QuickTime 7.7.5
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E3B6480C87B1C0
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The current local date and time is 2014-05-02 15:34:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., Radeon (TM) HD 7670M
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: iaStorF (11.6.0.6),
UpperFilters: GEARAspiWDM (2.2.3.0),
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Track 1, start time 00:02:00
Track 2, start time 03:07:62
Track 3, start time 06:44:52
Track 4, start time 10:03:30
Track 5, start time 14:00:35
Track 6, start time 17:37:62
Track 7, start time 21:05:02
Track 8, start time 24:39:37
Track 9, start time 28:49:40
Track 10, start time 33:08:27
Track 11, start time 37:07:25
Track 12, start time 40:19:10
Track 13, start time 44:12:35
Track 14, start time 48:58:20
Track 15, start time 52:20:65
Track 16, start time 57:59:22
Track 17, start time 61:53:45
Track 18, start time 66:20:10
Track 19, start time 70:03:32
Track 20, start time 74:28:45
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Get drive speed succeeded.
The drive CDR speeds are:   8 24.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
The last failed MP3 CD burn had error code 1771(0x000006eb). It happened on drive E: hp DVD RAM UJ8B2 on CDR media at speed 0X.

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Hi,
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TechNet Community Support

My HP deskjet 3070A is displaying the error code 0x19a0041, and no trouble shooting tips working.

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