My HP Deskjet 3520 will not print in black after replacing cartridge

I have just replaced all my ink cartridges in my HP DESKJET 3520 printer (it's wireless). It prints in color fine, but not in black. I've tried cleaning the print head, aligning the cartridges, checking the breather on the cartridges. I've also just opened up another black cartridge, thinking maybe my new one was defective. So now I've just wasted a cartridge.
so frustrated! My printer is more than a year old now to. So no warranty. when I click on the printer ink levels, it's recognizing I have full cartridges - but it's not printing in black at all.
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If the troubleshooting steps in the post here do not resolve the issue the I suggest you contact HP as described in that post, even if the printer is out of warranty.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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My printer will not print in black ,i replaced the ink and now it will not print in black ink

my printer will not print in black ,i replaced the ink and now it will not print in black ink

Please read this post then provide some details. What printer model? What operating system? Are there any error messages on the printer or computer screen?
Is your printer still in warranty? You can check with HP's warranty tool here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP 3520 will not print in black

I replaced the HP black ink cartridge with a new one and now it will not print black at all on my HP3520 Deskjet.
The color cartridges are printing okay.
I followed suggestions from your web site and did multiple cleanings of the printhead. The air vents are clear on top also.
I believe the printer is out of warranty. I see a lot of other people have the same problem with the black ink.
Any suggestions?
Carvcom

Hi carvcom,
I saw that you were having a black ink out issue with your Deskjet 3520 and wanted to see if that problem had been resolved!
I just want to make sure that you've covered all of the steps within this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document.
If you have and the problem persists it would be time for you to call in to HP Tech Support and inquire about a product replacement, regardless of your warranty status.
Let me know if you're able to get the issue resolved via Tech Support
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

My hp deskjet 9362c will not print in black and white/error message says the printer mode is set at

can not get my hp deskjet 932c to print in black and white. error message states print mode in auto, but I can't find the print mode to correct. printer was printing in black and white or color automatically til last night, then in middle of document quit altogether. new cartridges get the same results.

Check the paper type settings. If this is set to "automatic" and the paper type is detected as photo paper then black only print is not available. (The black pigmented ink is not compatible with photo paper.) What is your operating system?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My officejet 4620 printer will not print in black ink all cartridges are full (new)

I'm lost

I saw your post and have forwarded it to the right people to have it reviewed. You should hear back from someone shortly via private message on this forum.
Keep an eye on the PM (Private Message) envelope at the top right corner of each page. When you see a number next to the grey envelope, click it. That's the way you'll be contacted.
If you need to know how to post a private message
click here
Thanks.
- I worked for HP.

HP Photosmart 7510 will not print in black - brand new HP cartridges

I just replaced both black cartridges (photo and XL) now printer will not print in black. Even my test page will not print the black. I cleaned the print heads also still nothing.

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp 3522 will not print in black

hp 3522 will not print in black - has all new cartridges - replaced black for dim printing and now none at all - retried original cartridge - all hp original cart's. Tried every hp online help's - none worked - out of warrentry as on mar this year.
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Thanks - the replacement printer is being shipped -- this is a known problem for HP - and they have extended the warrantee for this product due to the black print head problem..

My HP Photosmart 8250 will not print in black.

Hi,
My HP Photosmart 8250 will not print in black. I saw previous posts stating that it will not print in black if any of the color cartridges are empty, but all of the cartridges have ink. Thank you!

Hi rine051662hart,
Welcome to the HP Forums.
I see that you are having an issue when attempting to print in black ink.
Please click on the following link that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Please feel free to write me back if you have additional questions or you can contact HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Officejet Pro L7590 will not print in black

I have an All in One Officejet Pro L7590. When I first got the printer 3 months ago, everything was printing perfectly. Now, out of nowhere, it will not print in black. It only prints in color. I have done all the aligning, printhead cleaning, changing cartridges, etc. I am at a loss as to what to do. Has anyone had this problem with this model? Can anyone help? Thank you.

Thank you so much for responding. After (3) HP printers all having the same difficulty and support not knowing what the problem was, (also many hours with Support) I determined it was the printheads also. The printheads don't seem to last very long and can be more costly than the printer itself if you have to keep replacing them. I changed over to a laser jet. No printheads needed. And I have not had any problems so far. Just need to replace the ink cartridges when they run out. I have the HP Color LaserJet CP1518ni.

Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted.

The title says it all. - Windows 7 64-bit
Officejet 6100 - H611a Will not print in grayscale when color cartridge is depleted!
Even though the documentation that came with the printer says it will. After 2+ hours on the phone with HP support over the course of 2 days, I have been informed that printer WILL NOT print in black ink only if a color cartridge is empty.
I thought anyone who purchases this model should know the documents included lie.
From page 31 of the Officejet 6100 user manual: "If a color cartridge is depleted, the printer will print in grayscale using the black cartridge." LIES!
The HP Help Programs says the same thing.
I have hard-reset the printer, removed and reinserted all the cartridges, set the options to "black ink only," Nothing worked. 3 HP reps all said the same thing, "You have to get a new magenta cartridge."
Will be retuning for a refund as I purchased this model SPECIFICALLY because the manual said it would print the grayscale without color ink present.
Have had 4 HP printers over the years, never even considered buying anything except HP. This will be my last HP printer. Extremely disappointed by HP's deception.

Sorry the printer did not perform as expected. I have escalated this in an effort to get this to the right people.
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My hp6900 E709a will not print in black

My hp6900 E709a will not print in black

@Eruption
If you've already tried the usual troubleshooting like checking ink levels, running a Printhead Clean etc....
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01641184
...then one thing worth a shot (if the printer is out of warranty) is to soak the printhead as described HERE
1) Get a pan and put 1/2" of very hot (not boiling) water in the bottom.
2) Next remove all the ink cartridges, then remove the printhead assembly.
3) Gently put the printhead nozzles down in the water and let it soak for five minutes.
4) Remove the printhead and gently dry the electrical contacts.
5) Put the printhead back in the printer and then reinstall the ink cartridges.
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Photosmart Premium C310a printer that will NOT print in BLACK. It will print in color.

I have a Photosmart Premium C310 a printer that will NOT print in BLACK. I tried the unplugging the cord and holding # and 3 and it did not work for me. I, at first, purchased a new cartridge thinking it had run out of ink.........so now I am out $25.00.
Any other suggestions. It does print in color. HELP! HELP! The printer is not even 5 months old.

Can I ask are you based in the US?
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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I was using my Deskjet 4440 for printing scanning and copying. Then all of a sudden it will not print but still scans and copies. When I try to print it doesn't even go into the print queue. I tried to redown load the software on line but that did not work.
This question was solved.
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Thanks,. I had to go though a lot but it was worth it, thanks again, now I don't have to use my wifes HP Prionter

My hp deskjet 842c will not print in color only in black

Until the other day, my printer was working quite well -- printing in colour or black. It seems that I ran out of ink in my colour cartridge and upon replacement, the printer would no longer print in colour. I replaced the colour cartridge again thinking that maybe the replacement cartridge was defective but the problem still persists -- the printer simply will not print any colour. I am running Windows 7 Home Premium version 64 bit.

You can check the ink levels here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693389&tmp_task=useCategory&cc=us&dlc=en&lang...
The driver for this printer, when used within Windows 7, is built-in or 'in-OS' so you do not have access to the HP solution center or HP Toolbox.
Printing the self-test report will show how the ink is dispensed and what levels of ink are available. If on this report there is nothing shown, the issue is likely related directly to the cartridges rather than a software issue.
If this is the case, visit this article and browser towards the bottom:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud02948&tmp_task=useCategory&cc=us&dlc=en&lang=...
There are steps on how to clean the cartridges as well as the underside of the carriage in case there is and debris or interferrance causing this issue.
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

HP Printer will not print in black

I have a MacBook Air. A couple days ago, my HP OfficeJet 6500 Wireless completely stopped printing black ink. The print cartridge is full, and we even took it out, put it back in, ran the diagnostic tests, cleaned, etc. The printer DOES print text in color. Frustrated, we eventually switched the printer with another, my HP 3520. This printer has always worked fine with my MacBook Air. After we connected this one, we found that IT WILL NOT PRINT BLACK EITHER! Only color! So frustrating. What the heck is going on?!

Hi @Lewis77,
I see that you are experiencing a issue with the black cartridge has stopped printing. I would like to help.
Try and print a hardware self test on the printer to find out if it is a hardware or software issue.
Printing a Network Configuration Page.
If the hardware self test prints, then delete and add the printer driver back in again.
Click the Apple menu, and then click System Preferences.
Click Printers & Scanners, highlight the printer on the left column and click on the - sign to delete that driver.
Then click on the + sign, highlight the printer, make sure below where it says Use, it is selected on your printer name.
Then click on the Add button. (you might have to click the drop down beside Use to select the printer from the list)
Try printing again.
If the hardware self test didn't print in black, please try the following steps in these documents to resolve this issue.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
This document provides steps for manually cleaning the contacts.
'The following ink cartridge appears to be missing or damaged' Error Message Displays on the Printer...
Here are the steps for manually cleaning the printhead.
'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Printer ...
Are you using Genuine HP Cartridges?
Check the date on the cartridges to make sure they are still in warranty. (not old stock)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
What operating system are you using? Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My HP Deskjet 3520 will not print in black after replacing cartridge

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