My hp deskjet 9362c will not print in black and white/error message says the printer mode is set at

can not get my hp deskjet 932c to print in black and white. error message states print mode in auto, but I can't find the print mode to correct. printer was printing in black and white or color automatically til last night, then in middle of document quit altogether. new cartridges get the same results.

Check the paper type settings. If this is set to "automatic" and the paper type is detected as photo paper then black only print is not available. (The black pigmented ink is not compatible with photo paper.) What is your operating system?
Bob Headrick, HP Expert
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This question was solved.
View Solution.

Hi,
To protect itself specially the printheads, many printers NEED other inks even they only print black. During the warming up process, printers require all inks therefore they may stop before we can continue. Some printers allow user to print (specially the ones which have tri-color ink tank) but they may print at a baby snail speed.
Regards.
BH
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My hp deskjet 9362c will not print in black and white/error message says the printer mode is set at

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