My HP envy laptop keeps on freezing after I don't update

Hello  eveyone,
Can anyone help me with a problem im having with my laptop.  This pops up evertime i turn my computer on. I have tried to update it but it won't update. It starts loading and then it seems to have finished and later it appears again. If I hit postpone for another hour my laptop f freezes 2 minutes after. I have to hold down the power button and restart again to fix it. I also tried turning off my notifications and that didnt work. Does anyone know how to fix this issue.  Thank you in advance.

Hi @Saber788 , 
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY dv7 Notebook and issues with a Windows update.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers that might need updating.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
You might have to temporarily disable your virus protection as this could cause issues with the Windows updates.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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