My hp envy want quit saying " do not power down during update" powered down 3 times and still saying

My hp envy want quit saying " Do not power down during update" powered down 3 already still saying the same thing.

so my printer worked for a month and then it asked me if i wanted to install updates. It's been installing updates for three weeks and says not to turn off. I've turned it off several times and unplugged it a few times.  No other buttons work on the screen because i can't get to them.  Obviously it's a software problem but i can't find any updates to fix it.  The guy on the help line said it's a hardware problem and that they'd offer me a $95 discount on a newer model, but it would still cost me over $150 and it would be a refurb. So they have a bunch of these printers that sat in a store that didn't sell and passing off printers not in a new box and then talk to me like i should be so thankful they gave me this wonderful discount for a "new" printer that nobody else wanted when i'm still stuck with a printer i paid full price for and should've been able to get replaced. Now i've really paid over $270 for a printer i'm not even sure i want that might have another bug they can't fix.  It's just wrong.  Anybody know a fix for this so i can cancel the order for a new printer i'm not sure i want?
thanks,

Similar Messages

  • HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading.  Every time i try to download it times out and says to try again.  I have tried several times and still get same message.  Help?

    I have a song that I purchased from Itunes on my Iphone and there was an error downloading.  Every time i try to download it times out and says to try again.  I have tried several times and still get same message.  Help?  I have been charged for this song but have not been able to download.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • When trying to back up i pad to mac it says computer not authorised, on 12 apps, i motorised computer but still says the same

    when trying to back up my i pad to the mac it comes up this computer not autorised , i have followed instructions but still coming up on 12 products it will not transfer

    Even though the computer is authorized for iTunes content, perhaps the apps were purchased with a different Apple ID and iTunes account than what you are signed into on your computer. Whichever account that you used to buy the apps, has to be the same account that you are using on the computer in order to transfer the purchases.

  • Am running Vista and it shows Adobe flash player 100% installed but it will not work. I have uninstalled numerous times and still no luck. Had success on older computer running XP. I have searched the net and attempted numerous options but to no avail.

    Adobe Flash player states it is installed and gives the current version but when I attempt to view a video it tells me to download the newest flash player however it showed I have installed it.
    When I go to uninstall programs it does not show any files have been downloaded for the program... so I have uninstalled; restarted; re-installed under administrator; turned off any virus protection and firewalls... etc.
    Basically I have tried everything I have seen posted.
    I need help!!!!

    Do you have NoScript or Flashblock or some similar Extension installed? If so, are you allowing the site, at least on a temporary basis, access by such an Extension?
    Your Shockwave for Director is out of date. You can check here: http://www.mozilla.com/en-US/plugincheck/
    To update it, use the link on the page below under "Installing Shockwave", download and save to your hard drive, close Firefox, click the file you downloaded, after the install, open Firefox and check on the above link again.
    https://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox

  • My automatic update has updated 10.9.2 6 days in a row and still says it needs to be updated.  Help!

    My automatic update on my Mac Pro has updated to Maverick v. 10.9.2 six times and still says that it needs to be updated.  It will not allow an update on iMovie because it states it requires v. 10.9.2 or higher.  Ideas?

    I used the Combo update and it solved the problem!  Hooray!!

  • TS3391 iMovie 11 is not working. I try to open it and it says it is generating thumbnails for one of my previous projects. All the commands are gray. I have to force it to quit. I just want to capture clips to start a new project.

    iMovie 11 is not working. I try to open it and it says it is generating thumbnails for one of my previous projects. All the commands are gray. I have to force it to quit. I just want to capture clips to start a new project. I googled the problem and there were discussions about deleting files in various folders and renaming clip extensions. I don't like the solutions I saw there and I am not sure they will work.

    Nobody replied so I called Apple. They seemed to think they could fix the problem but I had to agree to pay about $20 first. I told them to put it down as a complaint. I only want to use the software I bought. I can't see that it is my fault it is malfunctioning. I guess I will have to pay. It doesn't seem right.

  • Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

    Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • Trying to create itues account for children's school ipad and says does not meet min age.  Tried to go back and fix bday as was put in incorrectly and still says "does not meet min age".  How do I fix this?

    I'm trying to create a new apple account for my daughter's school ipad.  She put in her bday incorrectly and said "does not meet age requirements".  We went back and put in her correct date (over 13) and still says "does not meet age requirement".  How do I fix this??

    The old rule of thumb was to keep 10-12 GB free. Any lower than that and you will start to have trouble. I was very close to that for a long time and never had any complaints. Now, Lion "encourages" 20% free space (on my newer 250 GB drive) so I try to keep it with more than 50 GB free.
    Do you still have the original memory in that machine too? The metal plate you have to remove in the battery compartment also provides access to the RAM. Your machine will take 2 GB of RAM, possibly 3. You definitely want to max that out too.
    Regardless, you definitely need a new hard drive. When Apple switched to PC components, they had to take a quality hit. These 2.5" notebook hard drives are not very reliable. I'm surprised your hard drive hasn't died by now. I usually get a new hard drive with every major OS upgrade. A $ 50 investment every couple of years is no big deal.
    Unfortunately, you (and I) suffer from being an early adopter in 2006. Those 32-bit machines only accept 2 GB RAM (maybe 3) and are only 32-bit so they can't be upgraded to Lion. Because of this limitation, you won't see as dramatic an improvement as you would with a 2007 machine. If you run more than a couple of applications, your hard drive is always going to have to be doing some VM work. My 2006 machine has even lost its bluetooth. I gave it to my brother. My very similar 2007 Macbook is still running great.
    So, you must get a new hard drive because your old one is likely on death's door. If you don't have at least 2 GB - get it. If you can't afford a new machine, you might want to consider an SSD. That might help mitigate your RAM limitations. You can spend from $ 100 to $ 350 and get a dramatic speed improvement.

  • HT4061 I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it!  What can I do to save them?

    I just tried updating my iPhone 4GS and it says I have an error, and need to "restore" the phone before I can use it with iTunes??? I don't want to lose the pictures on it!  What can I do to save them?

    Swayzeone wrote:
    I just tried updating my iPhone 4GS
    No, sorry... did not happen becasue no such model exists.
    If the device is in recovery mode, any data on it is already lost. 
    The only options are:
    Restore the device to get it functional.
    Enjoy the paper weight.
    For what reason did you attempt to update the device without first ensuring that your data was safe, meaning backing up the device and copying important pictures/videos taken with the device to a computer?

  • Do Not Power Down During Update - HP Envy D410

    Help!  Has any one had this problem?  My touch screen on my printer is stuck on this message and has been for the last four days.  The internet connection broke during the download and now I cannot get the printer to respond. 
    I have installed, uninstalled, reinstalled my drivers...nothing.  I have done a hard shut down; plugged the printer in elsewhere and still the same message.

    so my printer worked for a month and then it asked me if i wanted to install updates. It's been installing updates for three weeks and says not to turn off. I've turned it off several times and unplugged it a few times.  No other buttons work on the screen because i can't get to them.  Obviously it's a software problem but i can't find any updates to fix it.  The guy on the help line said it's a hardware problem and that they'd offer me a $95 discount on a newer model, but it would still cost me over $150 and it would be a refurb. So they have a bunch of these printers that sat in a store that didn't sell and passing off printers not in a new box and then talk to me like i should be so thankful they gave me this wonderful discount for a "new" printer that nobody else wanted when i'm still stuck with a printer i paid full price for and should've been able to get replaced. Now i've really paid over $270 for a printer i'm not even sure i want that might have another bug they can't fix.  It's just wrong.  Anybody know a fix for this so i can cancel the order for a new printer i'm not sure i want?
    thanks,

  • My itunes does not want to work downloaded  5 times and still comes up with an error

    my itunes does not want to work downloaded  5 times and still comes up how can I fix this ?

    I have the same &*@#($@% problem....and I'm ******! I've tried everything. What error message are you getting? I am getting "Itunes folder could not be found or created. The default location is in my music folder". I've downloaded it a million times. It worked at first by going to a specific song and clicking it and/or plugging in my IPOD, but that stopped also.

  • I have changed my PC and want to authorise it on itunes match, it looks like it has but still says i have 5 machines authorise

    i have changed my PC and want to authorise it on itunes match, it looks like it has but still says i have 5 machines authorise    

    Sign-in to your iTunes Account, you can see which computers are authorised.  If necessary de-authorise all and authorise those again that you need.

  • My itunes will not! is giving me error7(windows error 126) and is stilling me MSVCR80.dll is missing and i tried downloading itunes like 6 times and is saying the same thing. Please help! i need to sync my kids ipads and ipods thank you!

    my itunes will not open! is giving me error7(windows error 126) and is stilling me MSVCR80.dll is missing and i tried downloading itunes like 6 times and is saying the same thing. Please help! i need to sync my kids ipads and ipods
    thank you!

    Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086

  • I am trying to update my phone. And it says it's up to date with 7.1 something but I want IOS 8?

    I am trying to update my phone. And it says it's up to date with 7.1 something but I want IOS 8?

    An iPhone 4 can't be updated past 7.1.2.
    (123402)

  • My FaceTime isn't working properly. Every call I make a black dot appears on the camera in the middle (fixed onto the screen, and is not dirt), and the calls always fail. It would ring 6 times and then say call failed. How can I fix this?

    My FaceTime isn't working properly. Every call I make a black dot appears on the camera in the middle (fixed onto the screen, and is not dirt), and the calls always fail. It would ring 6 times and then say call failed. How can I fix this?

    If FaceTime ever worked properly for you, restarting your modem (and separate router/wireless if you have such) may help.  If the problem continues, try connecting at a different location to see if the problem is within your wi-fi.
    The black dot problem may mean you need to reset your iPod.  If that does not help, it may need service by an Apple Authorized Service Provider.
    If you need help with any of these suggestions, detailed help on each topic is available via Apple's Support pages:
      http://www.apple.com/support/ipodtouch/
    Message was edited by: EZ Jim
    Mac OSX 10.7.3

Maybe you are looking for