My hp f380 all in one will not print items in queue
My printer keeps disconnecting from my computer or going offline and will not print things so they go into the queue and i am unable to view or print anything from queue
Hi jaimi,
I understand you're having some issues printing with your Deskjet F380 printer. I will certainly do my best to help you with this.
This document here covers all of the operating systems and will guide you through a few things to get the print jobs our of the queue.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP
Similar Messages
-
My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time.
My HP Officejet 6500 E709a All-in-One will not print more than one copy at a time. This is especially disconcerting at Christmas time when you're trying to get Christmas letters in the mail! Any help?
The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
HP C6150 All-In-One Will Not Print Black Text But Does Partial Test Print
Hi. Thanks in advance for any help anyone can proffer.
I've read through the forum and I think there are some similar issues, but none exactly the same as ours.
This HP C6150 does print pictures, but suddenly stopped printing black text.
HOWEVER, the test prints will print in black with the Windows Logo, but will not print any associated text.
Odd. It just suddenly stopped printing.
Variables:
C6150 All in One - No other problems for two years.
Using refilled ink cartridges from outside source. (not my decision)
Ink is full. No other changes made in last three days.
Troubleshooting Steps:
Uninstalled and then re-installed software in entirety.
Put in 'new' (refilled) cartridge for black and magenta.
Tried (not sure if successful) soft reset.
Tried cleaning the print cartridge with 'Q-Tip' and distilled water.
Have not yet spent money on new OEM print cartridges. That is next step unless other suggestions merit.
Possibilities:
It may be the refilled cartridges, but they've worked so well in the past.
The cartridge prior to the recent replacement was working fine and was not yet out of ink.
The print head might be damaged. But this should/would affect all black printing and this is not the case.
Were the driver corrupt, the reinstall should have fixed it ... you'd think.
So, we're looking for some suggestions prior to going out and getting a new printer.
Thanks again, in advance, for constructive non-judgmental suggestions.
MackNCThe likely cause is the black ink is not printing at all. When printing graphics (like the Windows Test Page) black is made from mixing the color ink. I would suggest printing an internal diagnostic test page as shown in this page. Does the black block print? If not then clean the printheads as described here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead
HP Officejet Pro L7780 All-in-One -
Issue:
Blue ink will not print (It prints the color pink instead.).
Actions taken:
1. Cleaned ink heads.
2. Replaced ink cartrige.
3. Reinstalled software.
Sugestions by HP customer service:
Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
Any suggestions or advice would be very much appreciated.
Thank you for your time!
Thank you.
Sincerely,
RyanThe cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
7520 all in one will not print photos from photo tray from computer
7520 all in one printer photodmart will not print photos from computer from the photo tray
Hi,
By default it picks main tray, you have to tell it to pick papers from photo tray:
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Windows 7 64 bit, changed wireless modem, now c4500 all in one will not print.
I had to have my wireless modem changed and now my 2 laptops will not print. 1). windows 7 64 bit. 2) windows xp, version 2002 service pack 3. The new wireless modem is from ATT u-verse 2wire892. I tried reinstalling on the windows 7 laptop and it tells me can't be installed on that operating system. I had it there before. I ran a Wireless Network Test Report and under the network name it still has the old net name not the new one, how do I change that?
Found diagnostic utility at hp support. Though I lost all jobs in the queue, printer is again working. YEAH!
-
HP 5520 all-in-one will not print alignment page
Printer printed page as if there was no black ink. Replaced cartridge and tried to align but would not print a proper alignment page. Replaced all cartridges.Page it prints is not recognized in scan. I have tried everything. UnPlugging, reload paper, new driver, new install, I need to print tax info and the **bleep** thing will not align, will not copy, will not print. Help
The post here has links to a troubleshooting document for the Photosmart 5520. If the steps there do not resolve the issue please call HP Support, even if the printer is not longer under warranty. In the US or Canada call 1-800-HPINVENt, elsewhere see the document here for contact information.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
HP 6510 All in One will NOT print Black ink
I replaced my black ink cartridge & it will not print black ink. Yes HP genuine. I have tried everything I have read on here and elsewhere and it doesnot help I have gone to 4 different stores and bought 4 different black ink cartridges thinking perhaps it was defective cartridges but no it is defective printer.... I see so many frustrated individuls on here with same problem, saddens me because I love my hp printer & pc's :/ my A printer should definately last longer than a couple of years .....sstarting to hink hp is going down hill since they have no fix for something that is their products fault and nort the user....they should really offer a recall or free repair/replacement...so many people with exact problem
Hi Tam1711,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details)
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
I work for HP -
After move, all-in-one will not print or connect
My All-In-One was working fine before we moved. Now, it says it isn't connected to the computer. I have tried connecting via ethernet and USB as well as wirelessly. I have downloaded the HP doctor, new drivers, and I am at my wits end. Really need the printer capability! Copy and fax are working fine.
Hello @momof3cs,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the communication issue you're experiencing when attempting to print from your Windows 7 computer to your HP Officejet Pro L7580 All-in-One Printer. Now, with a new location comes a new setup of your printer. If your printer was previously configured over your network you will need to reconfigure the network settings on your product to re-establish that communication. Please follow the steps below to correct this connection issue.
If you have a USB Cable attached to your printer, please disconnect that now.
If you have an Ethernet Cable attached to your printer, please disconnect that as well.
Step 1: Restore Printer:
For troubleshooting purposes, it is important to have a nice clean slate to work with. Therefore, I am going to have you restore any network settings on your printer.
Select the Setup button on the front panel of your printer
Right arrow to Tools and select OK
Right arrow to Restore Factory Defaults and select OK
Once the Restore is complete, please proceed to the next step.
Step 2: Uninstall Drivers:
Click on your Start menu
Select All Programs
Select the HP folder
Select your HP Officejet
Select Uninstall
Follow the onscreen instructions to complete the uninstall.
Step 3: Install Drivers:
If you want to use the printer over an Ethernet connection, please plug the ethernet cable in from the rear of your printer directly into your router
Next, click here to download the drivers for your printer
Once the website opens select the Download button on the top left
If prompted, please allow the download to Run
Once the download is complete, please follow the onscreen instructions to install your network printer
Once the installation is complete, please test your machine to ensure that everything is functioning.
If you also want your printer installed with a USB Cable, please follow the steps below.
Click on your Start menu
Select All Programs
Select the HP folder
Select your HP Officejet
Select 'Connect a Device' or 'Add a Device'
Choose that you want to install for USB
Only plug in the USB Cable when the installer prompts you to
Once this install is complete, please test printing to ensure everything is working.
If you want your network printer to be the default printer you will need to go to your Start menu, click on Devices and Printers, right click on your network Officejet and select Set as Default Printer.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping! -
My hp 6500 all in one will not print from photo gallery
hav downlaoded digital pics and tried to print from photo gallery with no success. documents will print from ms word but cannot print pics
Hmm, that is troubling. What operating system are you running on your laptop?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
HP Officejet 8600 all-in-one will not allow me to use features
ALCON - after installing Yosemite (well upgrading) my all-in-one is not functioning. I have gone to HP's website to no avail nothing that can help. I uninstalled the software restarted my computer and restarted the printer. Updated the firmware on printer yet nothing is working correctly. I cannot scan documents nor fax. I get a message from the printer saying that the printer cannot communicate with the computer. I also have the HP assistant installed on my mac and yet still the computer cannot communicate with the printer's scanner and vice versa. I am at a loss. Any feedback would be appreciated. I really need to scan some documents and get them sent out. I had to go to my PC as a last resort. Suggestions please?
I may have found a fix for this problem. For those who are using Mavericks or Yosemite: Uninstall the current printer driver and install the printer driver dated Oct 22, 2014 and then install a patch update. I will copy and paste the link. For some odd reason the drivers I had prior to upgrading the OS was not willing (I upgraded from Mountain Lion).
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4182&lc=en&cc=us&dlc=en&s w_lang=&product=4323648#N191 -
F380 All In One won't print text
Printer will not print any text from any document. It will print photos, graphics, graphs, tables, everything except text. This is a brand new issue - it was working great; this is a new problem. I have tried printing documents from my computer and documents online including pdfs but no text will print. It has plenty of ink. I tried uninstalling the printer and driver and reinstalling them but nothing works. Help!! I have Windows 8.1 and use MS Office 365 to create most documents.
If the document has text and tables or jpegs inserted, the tables and jpegs will print fine but no text appears. If the document is just text, all I get is a blank page.Hi @lacooper,
Welcome to the HP Forums!
I understand that text is not printing with your HP Deskjet F380 on Windows 8.1 when using Microsoft Office 365. I am happy to look into this issue for you!
What happens when you print text from NotePad? Does it work? If so, then the problem could like with Microsoft Office 365. If that is the case, then I would contact Microsoft Office Support.
If that is not the case, I would then try our HP Print and Scan Doctor, and take a look through this guide, Missing, Faded, or Dull Colors.
Best of luck!
“Please click the Thumbs up icon below to give me a virtual high-five for responding.”
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Download deskjet f380 all in one driver and printer
windows 7 64 installed on my computer sucessfully.
i was downloading hp deskjet f380 all in one driver and software off HP website and
lost electricity to computer before completed. Then computer tried to recover
cleanupprogress rollback and was removing unnecessary components and the computer
appeared to be working but stuck at 45% progress for 2 hrs. obviously something is wrong.
any ideas what to do?Hello there Beezntrees,
We have a great many bundles that offer our customers some savings when in need of purchasing multiple devices. With so many options to choose from, our sales associates should be able to direct you in the right direction to get you set up with devices that meet your needs. It is discouraging to hear that it took a few visits to the store with a couple exchanges to get you to where you should have been left after one.
I am glad to hear that you were able to speak with a manager at the store, and that she offered you a resolution to this experience. I have some further information for you, which I would like to provide to you in a private message. You can check your private messages after you have signed into the forum by clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
All website layers will not print
Designed website in layers. The background is a jpg. The next
layer is a white box and then a layer of black text. The background
prints and the black text, but the white box does not. How can I
get the white box to print so someone can view the text?> Designed website in layers.
This can cause problems.
> The background is a jpg.
By default, most browsers will not print background images or
colors.
> The next layer is a
> white box and then a layer of black text. The background
prints and the
> black
> text, but the white box does not. How can I get the
white box to print so
> someone can view the text?
Send us a link so we can take a look at it.
-Darrel -
K80 Will not print, stuck in queue
I have checked every helpline and run every troubleshooting program but cannot get print jobs in queue to go to printing. My K80 works just fine on another computer but the new ASUS netbook I purchased has a problem. The netbook recognizes the printer, I have the latest driver and the print jobs queue just fine but will not print. I am using WinXP, can anyone help me? Thanks in advance...McRed
Hi - A couple of things to try:
- First, reboot the computer. In many cases this will clear the print queue and allow you to continue printing.
- Second, download and run the print diagnostic utility:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02072599&cc=us&dlc=en&lc=en&product=501857&tmp_...
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.
Maybe you are looking for
-
Hi Experts, Are there predefined iViews (templates) available for Webi documents/reports? If yes, how do I obtain the iviews, and could you please provide a step-by-step on how to view Webi reports on the Portal? Thanks for your help in advance. tvu
-
i often read about the frustration folks have been having in ordering books. i was extremely apprehensive about ordering my own recently, based on the comments and feedback i've been reading. i did research on a few alternatives, but they all seemed
-
I cant figure out how to authorize my office computer to download songs that I have purchased. A message saying I cant do it, but gives me no link to make it happen. Frustrating.Can someone help?
-
A silly question about oracle.sql.timestamp and java.sql.timestamp
Hi, I'm looking at a method that takes objects of type Object and does stuff if the object is really a java.sql.timestamp. If it is not then an error is flagged. In my case it flags an error when an object of type oracle.sql.timestamp is passed to it
-
Hello, do you have experience with BPC 10 NW installation? How long it takes to install it? Can you provide me some raw time estimation for installation and post-installation steps? My second question is about web client I saw architecture of BPC 10.