My HP L7780 all-in-one officejet pro will not print when inserting an original on the screen.

When I insert an original document on the copy screen, an error msg appears "original loaded" please re-load and try again. The printer functions properly from the auto feed and from computer commands. How do I remove "Original Loaded"  from the printer screen so it operates correctly?

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue, specifically the Print Diagnostic Utility.  
It may also help to reset the printer as described here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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