My hp laptop's sound is not working

hi
my hp laptop sound is not working. my system is windows 7 home basic OA MEA and product key is GHGWD-GP6Q9-PDHXT-WDJ3F-7HM9Y
Pls help me to sort out this issue.
Thanks & Best Regards,
Shirley

Hi Shirley,
Can you post back with the full Model No. and Product No. of your notebook - see Here for a guide on locating this information.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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