My HP LaserJet 1022 does not work with my new computer with Windows 7. Can you help?

I just purchased an HP p6803w CPU that runs on Windows 7.  When I try to connect my HP LaserJet 1022 it won't work.  Apparently, I need a compatible driver downloaded.  When I tried to download drivers from the HP website, it appears one of two did not install.  Help!  I am an online college student and desperately need my printer to work.
This question was solved.
View Solution.

From your previous post, it sounds like at one point you are getting the pop up that says "installing device driver software," correct?
If you are not getting this pop up in the lower right hand corner of you screen then I need you to:
1. Try a different USB port on your computer. Some computer USB ports are "touchy" and if you try a different one it will work. It all depends on the make of the computer.
2. Try a different USB cable. You might have a bad USB cable. Also, be sure that the USB cable isn't longer than 3ft long.
3. Go into your device manager and see what printers have been installed. They should be listed under "printers" or "other devices" You might have to go to view and check show hidden devices to see these on your computer. If there is a yellow triangle or question mark on this device then you have a conflict with your computer. This is something in your computer causing this and not the software download.
Keep me  posted.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Similar Messages

Maybe you are looking for

  • Cannot Print to Shared Windows Printer (Solved)

    I'm having lots of difficulty printing. I have Arch installed on both my desktop and laptop, and they're both exhibiting the same problem. I am trying to print to a network printer connected to a desktop running Windows XP. Neither Arch system has di

  • Shopping Cart will not appear

    I'm using iTunes 7 on Windows XP Pro, and I have not been able to access my Shopping Cart for the past 24 hours or so. The iTunes store works fine, and I can add songs into my cart, but when i try to access the cart, the operation "times out" - I eve

  • Auto load library

    I installed iTunes 12 for Windows. I was hoping it would allow me to separate my Christmas music from my regular music. I learned that iTunes will allow multiple libraries. I hold the SHIFT key while clicking on iTunes in the Start Menu and upon laun

  • When I open my iMac, I get this message - Your Mac OS X startup disk has no more space available for application memory.  ???????

    When I open my iMac, I get the following message :  Your Mac OS X startup disk has no more space available for application memory.  Then it says to quit applications not in usw and to close windows and remove files from startup disk.  It lists Safari

  • Import from database moni

    hi all i want to write a report like tcode st03n. so , i want to extract data from table moni. i have read some information about IMPORT <f1> [TO <g1>] <f2> [TO <g2>] ...   FROM DATABASE dbtab <ar>  ID <key> i have tried some statement like IMPORT xx