My HP LaserJet 1536dnf Printer is printing black pages after replacing toner with a new one!

I changed out the toner cartridge for my HP LaserJet 1536dnf printer with a genuine HP toner cartridge and now it is printing out black pages.  Any suggestions as to how to fix this?
Thanks!
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View Solution.

Hi @Beaglemom49779, 
I see by your post that you replaced the toner and are now getting all black pages. I can help you with this.
Did you have the same issue with the printer before replacing the toner?
It could be a hardware or fuser issue with the printer.
If the issue just started after replacing the toner then most likely it is the toner.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
Number one cause of toner issues.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, black on the drum, or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
Please call our technical support if the there is a issue with the toner and inquire about a replacement, at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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