My HP LaserJet Pro M251nw has no power

Went out of town for two days and came back to a dead printer. Checked the cord and it is OK. Not a happy camper because this printer is only 6 months old and I have a set of new toner cartrages. Not happy at all. Do these things have a reset or fuse?

Hi,
First I suggest trying a differnt wall socket, ensure it is directly connected and not through any power strips, etc, as well as going through the steps below to troubleshoot a such:
http://support.hp.com/us-en/product/HP-LaserJet-Pro-200-color-Printer-M251nw/5097632/model/5097639/d...
Other than that, as the printer is 6 months old I suggest contacting HP to service the printer.
You may find the contact details by selecting your country and selecting Phone support below:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Regards,
Shlomi
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Have you tried connecting the print to a different wall outlet or location?
if no please try it and if it doesnt resolve then contact HP Tech support on 1 800 474 6836 and they will asist you further.
Although I am an HP employee, I am speaking for myself and not for HP.
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Hello favoritepsalm1, Thank you for visiting the HP Support Forums! To get your issue more exposure I suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ I hope this helps!

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Hi there mte,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system is this?
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Unable to Print Wireless anymore HP LaserJet Pro 200 Color M251nw

I've owned my extremely good HP LaserJet Pro 200 Color M251nw for around 10 months now but all of a sudden it has stopped printing wireless. If I print via a USB it works fine. I have downloaded new drivers and Firmware, done numerious restarts on both mac/pcs and printer but this still hasn't fixed the issue. I have run a number of Network Tests and all are coming back OK. When I try to configure the machine using the Online Printer Utility it cannt connect to my network (even though the self diagnostic test on pritner tells me everything is OK. I am running a mixture of both Mac and PC's and cant print from any of my devices. Bonjour print is enabled on the pritner but i cant see a bonjour IP address on my Mac.
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Hi @bluemango,
I see by your post that the printer stopped working over the wireless network. I can help you with this.
Restore the network defaults on the printer.
Go to setup, network setup, restore defaults.
Power cycle the router and computers.
Then run the wireless setup on the printer.
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On the Windows computer, run the add printer wizard through the printers window or run the installation.
What operating system are you using?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hello @lowry_pt,
Welcome to the HP Support Forums!
I understand that you're experiencing print quality issues on your HP LaserJet Pro 200 color Printer M251nw. I would like to work with you today with resolving the quality issues.
Can I have you start by running through the following HP Support document:
Troubleshooting Print Quality Issues
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X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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Welcome to the HP Forums DominoDiva,
I see by your post that you are unable to print over the network through the Ethernet connection.
I can help you with this issue.
Wireless Direct is to connect directly to the printer's network and be able to print.
Wifi is to connect over the wireless network. You can access the internet at the same time and still be able to print.
Since you are connecting the printer with a Ethernet cable to the router the Wifi is automatically turned off.
You can only use one or the other.
With the Ethernet cable still connected to the router, print a configuration page to see if the printer is getting a valid IP address from the router.
Printing a Configuration Report.
Select Method one.
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Click the Apple menu, and then click System Preferences.
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Test the printer on Mac platform to verify it isn't the printer or a hardware issue.
Reinstall the printer in the VMWare if you are still having issues.
You might need to contact the VMWare manufacturer for any possible issues or assistance.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro 200 Color M251nw : Wifi turned off but still broadcasting

Hello there,
First of all, forgive my English.
I have a HP LaserJet Pro 200 color M251nw, so it has wifi capability. Since the printer is plugged with an ethernet cable to my router, I don't feel the need to use the wifi embedded in the printer.
Thing is, when if I turn off the wifi on the printer, and even if I disable "wifi direct printing", I can still see the SSID of the printer on my home devices (HP-Print-a6-LaserJet 200 color).
I have looked on the forum and tried the "factory reset" by turning on, unplug both printer and wall socket, wait for 15 seconds... etc. It didn't work. I have also already installed the latest firmware.
Any help would be greatly appreciated! :-)
This question was solved.
View Solution.

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP LaserJet Pro 200 M251nw

Everything installed. Printer directly connected to computer and works fine. Wireless connected no problem with my laptop. However having a problem with eprint. Seems unable to connect to web. Connection error 500. Check the internet connection. Internet connection on display screen reads connected and the internet connection is ok because i am using it to type this letter on my laptop. Any ideas?

Hey ptlpip,
I see you are having an issue connecting to web services with your M251nw HP Laserjet Pro 200. I see you mentioned that you set a Proxy server address to the Google primary DNS server. However, you should only use the proxy options if your network is setup with a proxy server. It is rare for home networks to have a proxy address. I would advise removing these proxy items in the EWS (embedded web server) if this is not the proxy server setup for your network.
Once you have removed this setting, then I would advise power cycling the devices involved: router, pc, and printer. Make sure to power cycle the router first and wait for it to completely initialize before power cycling the printer and PC. Once everything is powered back up, then I would return to the EWS of your Laserjet Pro 200.
While in the EWS click on the Networking tab at the top. Select the Network Identification option on the left of the menu. Set the IPv4 Primary and Secondary address to the Google DNS servers (8.8.8.8 and 8.8.4.4 respectively). Once this is done click Apply and return to the Web Services tab to attempt activation of web services again.
Let me know how it goes,
Jason
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Thanks for replying back from the PM sjlocknar.
Make sure there is no damage on the power cord and that it is connected directly to a wall outlet.
The printer shouldn't be exposed to any electric or magnetic field.
Try another power cord, you can use a monitor power cord to test it. Just to rule that out.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 30-60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color Printer M251nw Drivers.
Is the printer still in warranty?
If the issue persists, then I would recommend to call HP Tech Support for further assistance to see what other options are available for you at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. Contact HP Worldwide.
Please let me know the results.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LASERJET PRO 200 COLOR M251nw - new printer acts like there is low ink

This is a brand new printer, has never printed a page correctly. The ink is barely visible like it is out of color, but it shows all is fine. Is there something to clean or an adjustment to fix this?

Hello revlib,
Welcome to the HP Support Forums!
Turning off the Wireless Direct on the LaserJet Pro 200 color M251nw should have disabled the SSID from broadcasting. Since disabling from the front display did not resolve, let us try from the Embedded Web Server (EWS).
To access the EWS you need to enter the I.P address for the M251nw into the address bar of your web browser. The I.P address can be collected by touching Setup ()> Reports> Network Summary.
Once in the EWS, click Network> Wireless Direct Setup> select Off and Apply.
Let me know if this has help
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP LaserJet Pro 200 color M251nw can't be detected on wired network

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

New LaserJet Pro 200 color M251nw connects to main computer and functions. Networked computer does not recognize the this new computer. Operating system is Windows XP.
IBM Printer 12 was the printer that was replaced. I used the same USB port that the previous printer was using. Some how the new HP is not being rcognized on the network and I cannot print from the 2nd computer which is connected by the network.
Marc

Power requirements of HP LaserJet Pro P1606dn Printer

Hello,
I had bought this printer from USA and brought it to India.
Now I've a question that whether this printer will work with a 240v of power input ??
Cause in USA HP website it is mentioned that it will work with a 110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz (+/- 2 Hz), 7 A; 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50 Hz (+/- 2 Hz), 4 A
It can be seen over here : http://www.shopping.hp.com/en_US/home-office/-/products/Printers/HP-LaserJet/CE749A?HP-LaserJet-Pro-...
In India's Product page also it is mentioned same.It can be seen over here : http://www8.hp.com/in/en/products/printers/product-detail.html?oid=4110411#!tab%3Dspecs
Moreover on the back of the printer power requirements are given 110-127V ~AC.The pic of it can be seen over here: http://www.storemyfile.org/getfile.php?id=5724&key=4e7b6c045
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Thanks

Welcome to the HP Forums RockmihiR91,
I read your post and see that you would like to know if the printer supports 240v.
I can help you with this.
Yes, you can use the printer on the 240v, but you will need a power outlet adapter and you will need
the adapter so it will fit the receptacle and converter.
It is not internally on the printer.
Hope this helps.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

My HP LaserJet Pro M251nw has no power

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