My Hp logo is gone from the starting of laptop.
model 15-n923cl
product number is e9g66uar#aba
The problem is that when I starts it the hp logo is not shown why?? It disappear suddenly.
Thanks
Hello hasan30,
I see that when you start your notebook that you're note seeing the HP logo. I will try to help you with this.
To answer why this stopped, I wouldn't know for sure. Have you changed anything with your notebook of late? Some system changes could cause this to happen.
You may be able to check in the BIOS to see if the feature can be enabled / disabled.
To get into the BIOS restart your notebook and using either ESC or F10, you should be able to enter the BIOS. Once here navigate to the Advanced tab, check under power on. If "post" is disabled, enable it.
If this does now work, it would depend on what if anything has been done to the notebook recently.
Let me know how it goes.
Thank you for posting on the HP Forums.
I worked on behalf of HP.
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