My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password as it is a wireless printer and I never had to set one up.  It keeps asking me for admin name and password...

My HP office jet 6500 printer is stuck on pause.  I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer.  I have checked all diagnostics and connections and they are all good/passed.  I am so frustrated!!!    This has never happened in the past.

What is asking you for an admin name and password? What does the dialog say, exactly?
What model iMac are you using, and which OS version?
If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
http://support.apple.com/kb/TS3140
Otherwise you can "reset the printing system" as explained here
http://support.apple.com/kb/HT1341
and here
http://support.apple.com/kb/TS3147
Download the latest drivers here (Lion, Snow Leopard)
http://support.apple.com/kb/DL907

Similar Messages

  • I have recently bought an referbished Iphone from online and as i went to set it up it keeps asking me for someones else's i cloud account that i do not know is there anyway to fix this so i do not have a $150 paper weight?

    please help i dont know what to do?!

    That is Activation Lock
    Odds are the iPhone is stolen
    It is totally worthless to you
    Think brick

  • Why does it keep asking me for the login keychain password?

    I am having a problem where my imac keeps asking me for a "login keychain" password. I type in my password every time, but that doesn't fix my problem. I need to know if this is bad or not, and how i can turn it off.
    Thanks!

    Hey there Daniel,
    It sounds like you are being prompted over and over for your Login Keychain, and entering it does not seem to make the prompts stop. I would start by running First Aid on the Keychain with this article:
    Mac OS X 10.6: Solving problems with keychains
    http://support.apple.com/kb/ph7296
    To check keychains for problems using Keychain First Aid:
    Open Keychain Access, located in the Utilites folder in the Applications folder.
    Choose Keychain Access > Keychain First Aid.
    Enter your user name and password.
    Select Verify and click Start. Any problems found will be displayed.
    If there are problems, select Repair, and then click Start.
    If that does not resolve the issue, I would next reset your Keychain:
    In Keychain Access, choose Preferences from the Keychain Access menu.
    If available, click the Reset My Default Keychain button. This will remove the login keychain and create a new one with the password provided.
    If Reset My Default Keychain is not available, choose Keychain List from the Edit menu.
    Delete the "login" keychain.
    The next time you log in to the account, you can save your current password in a keychain.
    From: OS X: Keychain Access asks for keychain "login" after changing login           password
              http://support.apple.com/kb/ht1631
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I'm unable to change my security question answers.  It keeps asking me for the answers and I don't know them!

    I'm unable to change my security question answers.  It keeps asking me for the answers and I don't know the answers.  I've reset my password 2x and it still won't let me change the answers.  Help!!

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT5624 hi ....my huspand gave me his ipod touch and i try to change his apple id to mine and when a want to actualize the app it keeps asking me for his password, cuase it shows his apple id. haw can i change it? ...or should i reset it all and lose all t

    i thought i did but when i go to actualize the app it keeps asking me for his password cuase his apple id shows ....
    what should i do? do i reset it completly and lose all the muisic and pictures?

    - Go to settings>Store and sign out and sign into your account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • Mail keeps asking me for my Verizon POP password!

    Hello,
    The Mac Mail program keeps asking me for my Verizon POP outgoing password. It is so annoying because I have the password stored in the program's preferences for my Verizon.net account, and I know it is stored in the Keychain utility. I have never had this problem on my old mac which ran Mac OS 10.3.9, but I seem to have this problem several times EVERYDAY. I have my outgoing mail server as outgoing.verizon.net. I called Apple tech support about this, and they had me change my authentication settings from Authenticated POP (APOP) to Password. However, after saving that setting, the stupid program reverts back to APOP!!
    What can I do so that Mac Mail will stop acting like it is suffering from alzhiemer's, and remember my password?

    I suggest running Keychain First Aid on your login Keychain via Keychain Access.
    The Authenticated POP (APOP) is for the incoming mail server, not for the outgoing or SMTP server.

  • I changed email address, now my phone keeps asking me for my Apple ID password with the old email address as the username, I am still able to access everything I need to but it keeps popping up

    I changed my email address, now I constantly get a pop-up asking me for my Apple ID Password, showing my old email address.  I am able to access everything but it is annoying.

    Try:
    Settings>Store...tap the ID shown...sign out...now sign back in with your new ID.

  • I just got a new ipod and i dont know how to use it. it keeps asking me for wifi connection or to log on to itunes. i logged on to itunes but its still not working please help

    please help me use my ipod touch. i just got it and im a little confused on how to use it. it keeps asking for a wifi connection even while im logged in on itunes

    iPod touch User Guide (For iOS 5.1 Software)
    Are you connected to wi-fi?
    If not, then connect.

  • Why does my iPhone (4S) and iPad (The New iPad) keep asking me for my Apple ID password after I created an iCloud account and merged my old Apple ID with a new one?

    I got an iPad2 for Christmas and went to the Apple Store to have them transfer over my contacts from my iPhone4S to the iPad2. They said they had to do it over iCloud and help me set up an iCloud account. But I had an old Apple ID (one without an "@icloud.com" name or other email address attached to it). When they did that it basically screwed up my whole Apple ID account. Now, both my iPhone4S and iPad2 randomly prompt me to enter my Apple ID password for my old Apple ID!, which they said does not exist anymore. So confused...please advise.

    The email you should NOT have published, is your iCloud, not Apple ID
    You Apple ID is a valid email address
    This is a user forum, not Apple customer service.
    I gather the security question did not work.
    If you have an email address, why not use that?
    If this fails you have to contact support and schedule help.

  • My iPad 2 keeps asking me for my apple ID password? Why?

    I'm not sure why but my iPad is always asking for my apple ID password.
    - restrictions are disabled.
    Thanks

    I had the same problem, and was able to pin-point one of my app called "LINE" by Naver was causing this issue. So for those of you who have this same issue and also have LINE, here is the solution from LINE support, which resolved my issue.
    [1] Please update your LINE app from here:
    https://itunes.apple.com/en/app/line/id443904275?mt=8
    (If you have already got the most recent version please follow the steps below.)
    [2] Please try the following steps:
    1) Tap your iPhone [Settings]
    2) Tap [Store] (On iOS6 this will be shown as [ iTunes Store/App Store]
    3) Tap the box that starts with [Apple ID: ] at the bottom
    4) Tap [Sign Out]
    5) Start up LINE without signing in again and tap [More] on LINE’s main menu.
    6) Tap [Settings] > [Stickers] > Purchase History]
    7) Tap [Restore Sticker Purchases]
    6) When required, enter your Apple ID and password at the pop-up window and tap [OK]
    ** Don't worry about lossing stickers that you purchased, I completed above process and all the purcahsed stickers are still there **

  • I have just updated my mcbook to OS X Mountain Lion and Mail hasn't worked properly ever since, it keeps asking me for my password. What should I do with this, anyone could fix this?

    I have just updated my mcbook pro to OS X Mountain Lion. Then Mail hasn't worked properly. Before I updated it, I could use Mail and it worked properly. I have been trying to fix it by stting my e-mail account but it didn't work

    Sorry, if I sound silly on this next question, or string of questions, but:
    What does EFI stand for?
    Is it an acronym for something?
    I thought that my MacPro is 64bit? Well that is as far as I remember the salesman telling me, back when I did the B.T.O spec.
    I am running 64bit apps [in full 64bit mode] as far as I understand. Like the CS suiite.
    If I look at "About Photoshop…" it says — Version 12.1 x64
    Doesn't that mean that it is running 64bit apps?
    Or are you saysing that the "entire operating system" / "bios" or whatever it is called in Mac language, is not actually capable of running as 64bit?
    I need to find my box, that came with the MacPro, ans just have a look at the info that is detailed on it. As as far as I can remember there was even a big "64bit" flashy thing, somewhere on the outside of the box.
    But in the meantime, if you can perhaps help with the earlier questions.
    And perhaps one more …
    Where woudl I find the info / persons that I could investigate that "Hack", as I may need to investigate that a little. If anything just to be better informed, for the future. At the end of the day, if I have to scrub the entire Mac to the beginging, and reload everything, so be it, at least it will be a learning curve in the process.
    I have all the legal software installers etc, so all that it will cost me is time, if it does "kill" the operating system …

  • HT4436 I have loaded iCloud on my iPad and I cannot purchase anythingI from iTunes. It keeps asking me for security questions. What am I doing wrong?

    I have loaded iCloud on my iPad and I can't purchase anything new through iTunes. The security questions keep coming up. I answer them and then I get a blank square and nothing. Please help.

    iTunes has made it a required thing, that even though you are using itunes gift cards you still need to have your billing information filled out.

  • HT201263 I am trying to restore a disabled ipad2 but it keeps asking me for the passcode and there is no way I can put in the passcode due to it being disabled...

    HELP

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad. Take note of the last part in my post about using recovery mode. That is probably your only option now.
    IOS: Wrong passcode results in red disabled screen
    http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
    This will tell you how to restore
    http://support.apple.com/kb/HT1414
    If you cannot restore that way, you may have to use recovery mode
    http://support.apple.com/kb/ht4097

  • HT5577 I set up an Apple ID with security questions - but have forgotten it all since using it initially some time ago. I am unable to re-set it since my email was used for my ID and it will not allow me to use it again. How can I start over?!@#$%

    I am in an endless loop trying to set up a new password with my AppleID and use it for the Cloud to sync my iPhone, iMac, and MBAir.
    I'm asked to reply to security questions - my answers are truthful but are not accepted. Please help me just start over - or recover what I have so I can move on with the Cloud.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Why is Mail asking me for the name of an smtp server for an email address that doesn't exist?

    I've migrated from Snow Leopard to Mountain Lion on a new Mac, but in trying to use Mail on ML, it keeps asking me for the name of an smtp server for an email address that's never existed. The addy has my user name correct, but the server part of the address doesn't exist, or at least I've never used an email address with that provider. On ML there's no plist file for Mail, so nothing to delete there. What else can I do to get Mail working? The only other option I have is to abandon Mail as being crippled and useless, and use Postbox, which for it's price (US$9.95) is an attractive option. OTOH, I've paid for Mail after all, so it really ought to work. Any clues as to what I can do to stop its nonsensical behaviour? How do I file a bug report?
    TIA.
    Pauline

    Amasis wrote:
    On ML there's no plist file for Mail, so nothing to delete there.
    ~/Library/Containers/com.apple.mail/Container.plist
    (Go to your Finder "Go" menu hold the option key to choose "Library", since the ~/Library is hidden on ML)

Maybe you are looking for

  • Gett 403 error code when trying to access UCM 11g from Admin console -- deployment

    We have deployed UCM 11g in cluster mode. When I test the application via the admin conssole --> deployment --> UCM.   I can access  UCM only on one member of the cluster.  The other member gives me a 403 error code.. 

  • Link to Community in 4.5WS

    I am trying to create a gadget in 4.5WS that provides a list of communities which when the user clicks on the link they are taken to that community. I have tried to follow the guidance given in one of the Plumtree Knowledge base articles which basica

  • How to use auto numbering with ENG_ECO_PUB.PROCESS_ECO (EBS version 12.1.1)

    Hi All, I'm trying to create a new ECO using the PL/SQL API "ENG_ECO_PUB.PROCESS_ECO". I want the ECO name to be automatically assigned by the system but when leaving the ECO_NAME empty (in paramter P_ECO_REC) I get the error message: "You must enter

  • How to return statement

    Hi Friends I want to insert values in a Table and I want one of the value as a return output, like this: INSERT INTO Employees (EmpID, Name, Designation) VALUES (111, 'Sam', 'Manager') RETURN EmpID When I execute the statement, one row should be inse

  • Can't open new version of Photoshop

    I have installed Photoshop CS5.1.  When I try to open it, I get the message "You can't open the application "Adobe Photoshop CS5.1" because it is not supported on this architecture."  I have Mac OS X, Version 10.5.8, Processor 2.66 GHz Intel Core 2 D