My hp office jet printer will not scan a document wirelessly print works fine on wireless any thoughts on this problem

my hp printer will not scan a document wirelessly the wireless print funtion works fine i have to plug the usb cable into the laptop to scan a document any thoughts on how to do this wirelessly thanks

i have to plug the usb cable into the laptop to scan a document
This is because HP has not provided network USB drivers to allow scanning when the all-in-one is connected to the USB port on the AirPort Extreme.
HP has only provided drivers to allow printing when the all-in-one is connected to the USB port on the AirPort Extreme. To be fair, other manufacturers who offer all-in-one products do the same thing.
If you need to scan documents, you will need to connect the all-in-one to the USB port on your computer....until HP offers full featured network USB drivers. Check with HP Support for possible progress in this regard.
If your all-in-one happens to offer wireless connection options or wired Ethernet options to connect to your network, you should have full functionality that way.

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Hi there,
The scanner is not communicating with the PC (whereas the printing fuction is working as normal), is the device required to be connected by cable for the scanning function to work or how do I get the PC to be recognised?
Any help would be greatly appreciated.
Thanks
Aimee

Dear aimeecej,
Please follow the steps of the following document:
http://support.hp.com/us-en/product/HP-Officejet-6600-e-All-in-One-Printer-series---H7/4322968/model...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

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My hp office jet printer will not scan a document wirelessly print works fine on wireless any thoughts on this problem

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