My HP Officejet Pro 8600 plus has dual sided printing. It is attached wirelessly thru my airport express. I can find no way to print dual sided using most but not all of my applications. When I go to system pref..printers..and check out any of the options

Previous suggestions said after sys prfs..Printers..I should either open the print queues then go to printer setup then chose driver, or go to options & supplies and then do settings, or in some way click the driver and pick the settings. None of the above provides the answer. I am using os x 10.8.

Make sure the printer driver you're using is the correct one. In System Preferences, Print/Scan, select your printer, and see what it says under "Kind" on the right-hand side. If it's anything other than the exact model of your printer (if it just says Airprint, or Generic something), you need to delete the printer and add it back in using the correct driver. You may have to download the official driver from HP, but it should work automatically.
Other than that, I'm not sure what else to try. The two-sided option should be in the basic printer page for most printers, as far as I know, but you may have to click the "Show Details" button on a print dialog to see it.
Matt

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OFFICEJET PRO 8600 PLUS HAS POOR QUALITY, BLACK TEXT HAS HORIZONTAL LINES & FADING

I have a Officejet Pro 8600 Plus which is a few months old. It gets light use although I'm a graphic designer working from home.
The problem just started with a very poor print quality. The black text fades in and out, has horizontal lines through it. The color text also has horizontal print qualities.
I replaced all of the color ink cartridges, the black is mostly full.
I have repeatedly run the Align Printhead and Clean Printhead functions on the printer with no improvement.
What can I do at this point? I need the printer function very soon.
I'm on a Mac OS 10.7.5

Hello Brembo50,
Welcome to the HP Support Forums!
Regarding the Officejet pro 8600 not printing a clean crisp black text, the steps you have done are very good attempts to resolve.
When you printed the cleaning, did the characters print clean and crisp? It should look like this:
Please excuse the blurry image and colors should be on the bottom of the page, how ever the above should give you an idea of what it should look like.
Performing the steps in this HP document: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems should help. It will have you doing steps you have done already, I recommend doing the steps but you could skip the steps you have done already.
Let me know how things look now,
JERENDS
I work on behalf of HP
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HP Officejet Pro 8600 Plus no longer printing wirelessly

My HP Officejet Pro 8600 Plus has printed wireless for both my MacBook Pro and iPad for over a year. As of this morning, it no longer will. The Wireless Network Test Results notice says "your hp printer is unable to connect to your wireless router. MAC address filtering may be enabled on your wireless router which can prevent your HP printer from connecting to your wireless network during setup. Solution: if MAC address filtering is enabled and you would like to keep it enabled, you must add the MAC address of your printer (available in this Test Report) to the list of permitted devices for your wireless router before continuing"
My "router" is an Apple Time Capsule. All this is "greek" to me. I have been trying to resolve this for 5 hours now and have made no headway as I really do not know what I'm doing. Do you have any tips (step by step) as to how to get this working again?
Thanks so much!

Well searching the web I find the support page for your printer here.
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lc=en&product=4323648
Getting started, drivers, manuals are all here the get it connected.
Let’s try here. Wireless Printing Help
http://www.hp.com/global/us/en/wireless/index.html?jumpid=ex_r11400_go_wirelessprinting
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Officejet pro 8600 plus power switch light stays on while in sleep mode. is this correct?

officejet pro 8600 plus power switch light stays on while in sleep mode. is this correct?
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The power light will slowly flash on and off when the Officejet Pro 8600 Plus is in a sleep mode state.
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HP Officejet Pro 8600 Plus suddenly has scan malfunctions

I have an HP Officejet Pro 8600 Plus which has worked fine up to one week ago. Now and for no apparent reason the scan function has decided to work intermittently. Whenever I use the HP software and use the scan option, the scanner starts up and does its pre-check, starts to scan and then either stops halfway or scans the document/picture but then saves a blank file or PDF afterwards.
I have done a semi-full reset on the printer and set it up again. No change. I have completely deinstalled all HP software, rebooted, reinstalled - no change. I have stopped and started services - no change.
This is driving me crazy as I bought the printer less than six months ago and was up to now pleased with it. All other functionality is working correctly. I can copy documents in a few seconds, printing works fine.
Tried to do a firmware update - message received that it is not applicable. Updated HP Software to newest version. No change.
I am using Windows 8.1 64 bit.
I would like to try a full reset, but don't have this option only the semi-full reset, when I access the service menu. If I cannot resolve this, then I am afraid it will be the last HP printer I ever buy as this has really cheesed me off.
Please help!

I don't wish to be the proverbial bearer of ill tidings but....after spending entirely too many hours talking with several HP tech support "technicians" and on HP support chat sessions with other "technicians," I can tell you that, so far, no one at HP has a clue how to solve this problem. Several times tech support used a remote session on my workstation, but after lots of "trial and error" efforts succeded in restoring the scan function only by running the HP Print and Scan Doctor. I have found that the HP Print and Scan Doctor will always restore the scan-to-computer function - it's a nuisance, but so far nothing else will do the job.
When the 8620 quits scanning, sometimes immediately after successfully scanning multiple documents, I find that my router "sees" the HP 8620 and I can successfully ping its IP address. I can even print(!) but the 8620 seems to be oblivious to its network connection for scanning.
Tech support has offered the usual "solutions" like: turn off the 8620 and turn it on again, update thr firmware, reinstall the driver, use an Ethernet or USB connection (which defeats the purpose of Wi-Fi), and even doing what I took to be a "hard" reboot (unplug the 8620 while power is on, wait 60 seconds, hold down the power button for 30 seconds, plug the AIO in while holding the power button). So far no one has suggested re-installing Windows.
Tech support even insisted that the cause of the 8620 failing to maintain its connection to the network was my having the 8620 draw its power through a multiple outlet power strip. Willing to try just about anything short of examining chicken entrails, I now have the same failure to scan with power coming directly from a 20 amp circuit outlet.
There was a time when a short call to HP tech support fixed the rare problems with HP products.

Upgrade to WIN8.1 has downgraded software capability on HP Officejet Pro 8600 Plus

Help! I upgraded my pc to WIndows 8.1 (64Bit) and now I do not have an option in the software to scan a TIFF file or any photo format except jpg or pdf.
I upgraded my HP drivers to no availe.
Also, I seem to be able to only access the HP software through the Microsoft groups (big graphic squares on my start screen). I guess these are apps that have dumbed down the software for my all-in-one HP Officejet Pro 8600 Plus ?

Hello,
Please try the below steps..
uninstall the printer software.
Restart the PC
Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
Regards,
Jabzi
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HP Officejet Pro 8600 Plus scanner has become cloudy

I used the scanner to scan hundreds of photos and it was working perfectly throughout.
A couple weeks later I try scan some more and all of a sudden the left edge of my scan is coming out all cloudy.
For example, see http://www.lovettsoftware.com/downloads/hp/cloudy.png
Is there a way to clean, or recalibrate or do anything to fix this or is the scanner toast ?

Thanks for the link to the user guide. I tried all the glass cleaning ideas, but I see no improvement in scan quality.
I switched to a Canon Pixma scanner and the cloud is gone, so I'll go with that for now.
For comparison:
The bad scan from HP Officejet Pro 8600 Plus: http://www.lovettsoftware.com/downloads/hp/scan4.png
The good scan from Canon Pixma: http://www.lovettsoftware.com/downloads/hp/scan8.png
Notice the gray fuzzy tint around the top left edges is gone in the Canon scan.
Feel free to pass this along to your engineers so they can work on designing a scanner that lasts better. I really didn't do that many scans, I did 565 scans, in fact. I would expect the scanner to last a lot longer than that.

HP OfficeJet Pro 8600 Plus - "Scan to Computer" issue on Mac OSX 10.8 or 10.9

Hi...
I have started experiencing the notorious "scan to computer not working" issue on my 1-month OfficeJet Pro 8600 Plus, after having used the feature a number of times flawlessly.
There are a lot of potential solutions mentioned in dozens of relevant posts for both Mac and Windows, e.g.:
"Failed to open a session on the device"...
Scan to computer does not work...
Problem scanning to computer with an 8600 wireless
Unable to enable print to computer...
Enable Scan to Computer - Communication Error
Officejet Pro 8600 Utility does not show my Mac computer in scan settings
A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning
HP Wireless All-in-One Printers - Communication Error between the Scanner and Your Computer...
Etc.
However, in my case, no solution works, after several frustrating hours of trying to fix the issue, in Mac OS X Mountain Lion (10.8), or after upgrading to Maverics (10.9).
The behavior of the device points to a software issue, since:
The printer is visible on the network
The print function has been working fine
The HP Scan function works
The generic Scan function from System Preferences works (although in earlier times it did not, or it stopped working soon after invoking it)
The "Scan to Computer" option does not appear in the HP Utility screen (although occasionally, after random sequences of unistalling and installing the software, it reappears)
The HP Installer crashes before completing the installation (this is a latest symptom, apparently happening before unvoking the HP Setup Assistant, which still works fine)
As already mentioned, I have tried all possible solutions, including software and firmware updates, Apple drivers, HP drivers (full featured software), clean (un)installations, followed by computer and printer restarts. Nothing seems to work.
The "Scan to Computer" feature of the 8600 always works on my Windows 7 laptop, after initial configuration.
The next step will be returning the device for a refund, but before resorting to that, I am giving it a last chance, in (the unlikely) case there is something new I have not tried yet.
Thanks,
PNS

facman
I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
Follow the first document and uninstall the software. Reboot the computer than download and install the linked software. This should resolve your issue.
Uninstalling the Printer Software
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
http://ftp.hp.com/pub/softlib/software12/COL44234/mp-107214-1/Officejet-Pro-8600_v12.23.0.dmg
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Unable to Completely Scan Legal Size Documents with Officejet Pro 8600 Plus

I am trying scan legal sized documents on my new Officejet Pro 8600 Plus. I have reviewed the forums, and this has been a recurring problem in the past (see link--- http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-Legal-Size-Documents/m-p/35416#M14... ), but does not appear to be resolved. Whether I use the document feeder or the glass, the document is cut off at the bottom, and appears to be stopping at the 'A4' size, vs. legal. I cannot locate any setting on the scanner itself, or in the HP Utility software to change this, or even to be able to identify the current setting, if it is one.
I am using a Mac Pro, system 10.6.8, just installed and started using the printer a couple of days ago, and everything is up to date software-wise. Everything else on this machine has been working beautifully.
Can anyone identify what's going on here and how to correct it?
Thanks for your help--I specifically chose this particular unit over the next model down due to the legal sized glass/bed, and if I can't use it to scan legal docs, well, that's a problem. Thanks for your help!
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Hello,
Please try the following steps:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
7. Click OK and try scanning again.
Please let me know of any change,
Shlomi
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Officejet Pro 8600 Plus won't print or scan wirelessly using Mac OS 10.

Mac OS 10.9
Wireless
My printer was working fine until today. Then when I used the control panel to scan a page I went through the steps and got to scanning and got the message I needed to enable "Scan to Computer" in the HP Utility. I went there and it was unchecked. Seems I had this problem every time I did a new scan job in the past. It wouldn't retain than check. So I checked it and after awhile I got the message "Communication Error" and to check my connections and if that didn't work restart my computer and printer. I did that and also restarted the router but it didn't help.
Then I tried printing from Word, which has always worked but it didn't this time. The printer icon on the right of the dock came up, bounced a few times then disappeared with nothing happening on the printer.
So I deleted and reinstalled the printer. No help. I downloaded and installed HP software and firmware updates. No help. I went through wireless setup. No help
BTW, all along I got good "Wireless Network Test" results. I says it's connected but nothing happens when I try any functions of the printer.
If I can find a USB cable I will try to see if wired works.
Any suggestions would be appreciated.

Hey @neoflyer,
I would like to assist you today with resolving the wireless printing and scanning issues you're experiencing on your HP Officejet Pro 8600 Plus e-All-in-One Printer on your Mac OS X 10.9 Operating System. You mentioned that you have powercycled the devices, reran the wireless setup, and uninstalled and reinstalled the software and drivers to no avail. I'm going to suggest a few additional troubleshooting steps to verify if this is a computer issue or a network issue.
Step 1: Gather the IP and Open the EWS:
1. On the screen of your printer select the wireless button:
2. Under the Wireless information you should see your IP address
3. Open up your internet browser on your Mac computer and in the website address bar just type in your IP address. Please do not include www.
4. After you enter your IP address in the website bar go to that website
5. If the website for your printer opens than that proves with 100% certainty that your printer and computer are 'talking' to each other on your wireless network. If the website fails to open than you have a network communication issue with your router.
If the website fails to open please powercycle your network again:
How to Properly Powercycle a Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few moments check on your computer and ensure that the internet is working. Once it is, hit the wireless button again on the printer to see if your printer got a new IP address. Using the IP address enter it in the address bar of your internet browser and now see if the website for the printer opens.
If the website for the printer opens successfully please follow the steps below:
Step 1: Uninstall Drivers and Software:
From the computer desktop, double-click the Macintosh HD, and then click Applications.
Click the Hewlett-Packard folder.
Double-click the HP Uninstaller, and then click Continue.
Select the product to uninstall, and then click Uninstall.
When prompted, type the Administrator name and Password, and then click OK.
From the Macintosh HD menu, click Users.
Click the correct user name.
Click Library.
Click Preferences.
Click and hold the cursor on the first file that starts with "HP," and then drag the file to the Trash icon on the taskbar. Complete this step for each file that starts with "HP."
Close out of Preferences.
Click the Trash icon on the taskbar, click the Empty button, and then click OK to empty the trash.
Step 2: Verify and Repair your Disk Permissions on the Mac:
Open Macintosh HD and go to Applications
Go to the Utilities Folder
Open the Disk Utility
Select the Hard Drive volume you are using (usually on the left)
Select Verify Disk Permissions
Once that process is done, select Repair Disk Permissions
Step 3: Check for Apple Updates:
Go to Apple
Select System Preferences
Select Software Update
Click Update Now
Install your available updates
Restart your computer
Step 4: Reinstall your Software and Drivers:
1. Please click the following link to download the appropriate Mac OS X 10.9 drivers for your printer: Mac: HP Officejet Pro 8600 series Full Feature Software and Drivers
2. Once downloaded, run through the step by step screens to reinstall your network printer
3. Once the printer is reinstalled, attempt a print and a scan!
Please let me know if these steps resolved your issue. Thanks for reaching out to the HP Support Forums. Good luck!
X-23
I work on behalf of HP
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HP Officejet Pro 8600 Plus (UK purchase) will not connect to wired ethernet network

Hi
We have an HP Officejet Pro 8600 Plus (purchase here in UK approx 9-12 months ago) which has sort of worked OK wirelessly but finance industry compliance requirements now require me to connect to it by normal ethernet cable.
When I disable wireless and plug in a (tested and working) ethernet cable it does nothing. I have done a factory reset (via the screen menu) to remove any previous settings. Turned off, turned on, still nothing.
I have restored Network defaults also using the menu command within settings - network; no difference.
In Network - wired summary the screen says:
IP: Not applicable
MAC: xxxxxxxxxxx (not for sharing here)
Hostname: xxxxxxxxx (not for sharing here)
Wireless Direct: Off
I have tried it with IP settings turned to Automatic (DHCP) - no joy.
I have tried it with IP settings turned to Manual(Static) - when i then type in the static IP address that is within the router range (but outside the DHCP reserved range) as soon as I press Done, the settings are lost i.e. 192.168.0.102 - push 'Done' and the IP goes back to 000.000.000.000
The same when entering the default gateway and subnet masks.
I have restored to defaults several times, tried manual and DHCP several times, no joy.
Please let me have some serious suggestions at the earliest opportunity. Just to reiterate I have tested the network connection and cables with other ethernet equipment and they are working. My questions include:
1. Anyone know how to make this printer actually store the manually entered IP addresses etc?
2. What am I missing about the wired setup?
3. Is this a known issue? Is it an issue with the hardware ethernet socket or something?
4. Also in this forum there are references to a Hard Factory reset that is apparently different to the menu 'Reset to Factory Defaults' but links to an article about it just give a 404 error, not found. [Does HP actually have two different levels of Factory Default and if so, God knows why! Does anyone know a working link to this information please?

Hello Qw8, welcome to the forums!
I read your post about not being able to successfully install your Officejet 8600 Plus to your wired network. I will do my best to find suggestions for you to try. I would first like to know which Operating System you are installing the printer on to help me with my research.
If you haven't already, run the installation (HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g Drivers) with your security and firewalls disabled to see if the proper connection can be made.
I do see you ask about other resets and there are others however, at this stage they may not be needed. If they are, I can send you a private message at that time with that information.
Please let me know your OS and we will go from there!
Have a wonderful weekend
R a i n b o w 7000I work on behalf of HP
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Printing from Motorola Xoon tablet to Officejet Pro 8600 Plus via Android ePrint app

Hello!
My Officejet Pro 8600 Plus printer
- is connected to my Laptop (Win7 64bit) via USB cable
- is connected to my router via WLAN
- is configured to use ePrint with a registered mail address
My Motorola Xoom tablet3
- has Android Ice Cream Sandwich 4 installed as operating system
- has the HP ePrint Home&Biz app installed
ePrint
- ePrint app is configured
- the app identified/shows my printer as it should
- I successfully registered to ePrint on the HP website
- I am using a registered mail address for connection between app and ePrint online
As soon as I select a document on my tablet and try to print it,
- the app shows up a "rendering document" message for a short time
- a preview of the document should show up, but it doesn't!!
- I can see the selected document as "pending" print job
- no documents will be printed
- pending documents can't be deleted and remain in the tablet's display
So, I desparately need help! Why does my printer not receive or print the documents from the Xoom tablet?
Thanks a lot for your help!

I understand that It was not a problem with the connection. When dealing with wireless networks, it is always a good idea to set a static IP. It makes things more stable. The reason I told you to enter Google's DNS was not to connect you to Google. All a DNS does is create a pathway to the internet. Once any device finds the internet via the DNS it then goes where it is supposed to. It just uses the DNS as a referance for the internet. Web services should work fine with your router DNS, I have just had more success using Google's public DNS.
You never mentioned wether you did all the power cycling that I asked you too. I know it does not make sense, but power cycling everything on the network so it can all reconnect fresh, solves most issues like this one. However, if you have power cycled everything and you are still having issues, then try removing the Xoom and the printer from the network, and reconnecting them. Sometime, you have to completely remove the printer and mobile device from the networks and reattach them before they will comunicate.
If none of that works, you may need to call the cloud services department to have them take a look at the issue. You can find the number by logging into your ePrintCenter.com acount and looking under the help section. When you get an agent on the phone make sure to tell them everything you have done, so they do not have you do the same steps. Honestly at this point if it is not working the next step is a semi-full reset, which will cause you to loose your ePrint email address, as well as reset everything back to factory settings on the printer. I am not allowed to share how to semi-full the printer via the forums, however the phone agents can walk you through one.
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HP Officejet Pro 8600 Plus and HP Pavilion dv7-7073ca

1. HP Officejet Pro 8600 Plus and HP Pavilion dv7-7073ca
2. Operating System
Windows 7 64-bit
3. Error messsage: Blue Screen and Crash. Can't PRINT Wirelessly or Wired + Blue Screen Of Death when printing a document with Microsoft Office. It then restarted the entire computer.
It might have said something about BIOS
4. Any changes made to your system before the issue occurred
No, all I did was install the software that came on the Officejet disc
I don't know what to do. I tried to create an adhoc network, and that didn't work. I tried to connect it via usb cable and the whole computer crashed. I tried to set up a router and then it would not connect to the internet.
Why is this design so flawed? Every wireless printer I have had does this and will not work easily or permanently. You should just be able to connect instantly to your computer and voila, you can print. But nothing seems to work. Mind you, the constant variable here is me, and I have little patience for spending days trying to get this to work. But I am a student, and this is holding back valuable study time.
What do I do???
Any advice appreciated...can someone tell me step by step how to do this? I followed the instructions in the books, but ended up well...you know, so that's why I'm here.

I had the same issue, officejet pro 8600 plus causing blue screen of death on my new computer. After several frustrating months trying everything, I fould that my new computer has 3.1 USB ports, this printer doesnt like them, they need a 2.1 USB port.
For whatever reason USB ports are not backwards compatible, so I plugged the USB cable into the 2.1 port and no more crashes.
3.1 ports are blue, 2.1 ports are black ( the plastic inside)
Hope this helps

Officejet Pro 8600 Plus N911g - scanning stalls part way through

I have a HP Officejet Pro 8600 Plus N911g. When I try to scan a large number of documents from the printer to my computer, the printer stalls part way through. Today I had a stack of 45 pages that needed to be scanned. I loaded them into the document feeder on the top of the printer, hit "Scan", "To Computer", chose my computer from the list, "Save as pdf" and start scan.
The printer started scanning, got through about 30 pages and then just froze up. The display screen showed "Now Scanning". I let it sit for over a half an hour, but it did not resume. The only way to get out of the stalled scanning was to turn off the printer and restart it.
This has happened multiple times. Is there a limit on the number of documents that can be scanned at a time?

Hello aksnell,
Welcome to the HP Support Forums!
In my experience the Officejet Pro 8600 Plus would be best suited to scan such a large amount using the software provided. The printer has a internal memory of 128 MB, that will fill up very fast when scanning into the computer.
I would recommend opening HP Scan on the computer, select .PDF and scan the pages this way. It will still feed from the Automatic Document Feeder and also save all pages to a single file when done.
If you need a hand scanning using the software, replay back with the Operating System installed on your computer, Windows or Mac.
Thanks for posting.
JERENDS
I work on behalf of HP
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Poor image quality when scanning coins with officejet pro 8600 plus

I recently upgraded my printer from an HP 2210 to and HP officejet pro 8600 plus. image quality on coin scans is terrible.
I have tried scanning both with the HP software and with windows 7 fax and scan software
I have saved images as BMP, JPG, PNG, and TIFF
I have used resolutions from 300 dpi to 1200 DPI
All give me similar unacceptable results.
Images are better when scanned flat on the scanner than when in slabbed holders, and from this I am guessing that the plastic is somehow interfering wiht the scan. Either that, or there is a very shallow depth of field so that even moving the coin a few mm away from the glass moves it out of focus. But even a raw coin placed directly on the glass has significantly worse image quality than the old 2100.
The first image is a coin scanned with the old 2100. The second has been scanned in a similar slab by the 8600

Hi terry_renee,
Welcome to the HP Forums! I am happy to help you with this scanning issue! I did a test with an HP Officejet 8600, at 1200 dpi, and no plastic covering. Just the quarter on the glass, and we cropped it to the quarter. This is the result.
I have a few questions for you:
What Operating System are you using for scanning? Windows or Mac? What version?
What scanning software are you using?
Are you scanning from the computer, or the printer's control panel?
Hope to hear back from you, and have a great day!
RnRMusicMan
I work on behalf of HP
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My HP Officejet Pro 8600 plus has dual sided printing. It is attached wirelessly thru my airport express. I can find no way to print dual sided using most but not all of my applications. When I go to system pref..printers..and check out any of the options

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