My hp pavilian dv9620 does not see the cd/dvd drive

running Windows 7.  The cd/dvd drive has disappeared.  It is not in the BIOS.  Can not eject the dirve (except during boot sequence)

Hi:
Please see if one of these two fixes work for you.
Auto fix:
http://support.microsoft.com/mats/cd_dvd_drive_problems/
If the autofix doesn't work, try the manual fix listed under the heading "Let Me Fix it Myself."
http://support.microsoft.com/kb/982116
Paul

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