My HP Pavilion 15 notebook wireless device is not working well

hello,
i have just bought HP Pavilion 15 notebook 2 weeks ago and used it twice it connected to internet well as long as iam close to the router. when i opened it today and worked from a room located next to the room where router located, it was unable to connect. i googled the problem and tried many solutions via device manager uninstalling and reintalling the connection device software with no luck. keeps giving me unble to connect. Also there is a device called "PCI Simple communications Controller" has an error sign on the Device Manager. tried to unintall it and reintall it again with no luck again. please help! will this be solved or shall i return it back

Hi @Lqaisi
Thank you for your query, I will do my best to help!
I understand that you are able to connect to your wireless if you are close but if you move to the next room you are not.
Have you done all your Windows updates?
Here is a link to Troubleshooting Wireless Network and Internet (Windows 8) that should guide through some steps.
If the issue should remain, as it is only a couple of weeks old I suggest contacting HP support for assistance. You want to know that your new notebook is working as intended.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Similar Messages

Audio duplicate feature on hp pavilion-1247cl notebook using windows 7 not working

. i have a hp pavilion dv6-1247cl laptop.running on windows 7 initially i was able to use the duplicate feature-fn/f4 key to display and hear my web page on the tv screen using the hdmi cable connection. i am unsure if i have accidentally changed a setting recently on my laptop or what,but i am unable to get sound audio any longer through my tv or receiver system as before. the video from the laptop on the tv still shows fine the hdmi connection ran computer to tv then audio cable out from tv to receiver. i can get the sound to work if i connect an audio cable directly fron the hp headphone jack on my laptop into the same audio input channels in my receiver. anyone got any ideas if the laptop is on the fritz or do i just need to change some setting ps the laptop is relatively new thanks for any input ..

Thanks for the help, but I found the program to fix it. After searching for hours. I stumbled upon this link and it finally worked and the unknown device was only my headset and the other one I just updated by making it search online for the software. Here is the link for other people to use to fix their usb port problems. - http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...

HP Pavilion g6 Notebook PC CD/DVD not working

Every time I put in a CD/DVD it automatically ejects. Nothing will play at all.

Hi Sparrasnest,
If you can see your DVD drive under computer. please try this solution
Go to search -> Search for regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> CONTROL ->Class -> {4D36E965-E325-11CE-BFC1-08002BE10318}
Delete upper and lower filters if there is any of them or both. restart your computer
They are some config files there ahve crashed and will be remaked after you have rebooted our computer
Please let me know what your result is.
Best regards
Zincas
I work on behalf of HP

My HP pavilion G6 notebook PC the touch pad works however not left and right click pads

Hi all, new here so go easy with me ) I have a new HP pavilion G6 notebook PC, the touch pad works however not the left and right click buttons? Checked in control panel and can not find a way of enabling them. Also unable to scroll down a file in the window without using the actual scroll down bar on the right of the screen...any solutions please?

Hi Sy,
First, download the latest Synaptics driver installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53851.exe
Next, open windows Control Panel, open Programs and Features, right click the entry 'Synaptics Pointing Device Driver' and select Uninstall.
When this has completed, restart the notebook.
When windows has fully reloaded, open your Downloads folder, right click the Synaptics installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Now follow the directions under the sub-heading 'Adjust horizontal and vertical scrolling' in the document on the link below to configure the scroll options as you require.
Configuring The ClickPad.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Internet Connection - Your Apple wireless device does not have a valid IP.

I just bought an Apple TimeCapsule and set it up normally, following instructions to my Arris cable network on the Videotron provider here in Quebec, Canada. The TimeCapsule did appear as a wireless device on my MacBook Pro (after updating the AirPort software from the provided CD - as was instructed). I went through the whole installation process to obtain at the end this error:
Internet Connection - Your Apple wireless device does not have a valid IP.
The only provided instructions were to check the cable and then contact your Internet provider. Well it seems clear to me that if I contact my provider and say that the internet connection works fine directly on my computer, also fine through my "normal" wireless router but not with my new TimeCapsule, I won't get much of a response.
After a lot of research, a friend indicated the solution in my case.
You have to really reset the cable modem to convince it to start giving out IPs again.
To do this:
1. Unplug your TimeCapsule (possibly you might have to reset to factory defaults - see the documentation)
2. Unplug your cable modem
3. Reset your cable modem by pressing the reset button with a pen (or something) for several seconds.
4. Plug your cable modem back in and let it reboot/restart - until the lights are back on.
5. Plug in your TimeCapsule
Everything should now work and you can restart your AirPort set-up on your Mac.
Good luck!

My ISP is AOL. The service is DSL via a broadband modem. Somewhere during the setup process there appears to be a communicatiosn issue between the Airport Extreme Base Station and the DSL modem. When I hook the DSL modem directly to my iMac I can connect to the internet without any issues.
I tried the factory reset and the DSL modem reboot process described in other posts and seemed very close to success...until the internet setup step. That is where this issue first presented itself.

Airport is connected but my wireless devices can not?

Internet and cable had been down for 8 hours. The cable company had to send signals and 'pings' to reset modem, now our wireless devices can not connect?
Airport has green light and reports no problems. iPad keeps searching for service, pc can't connect?

Welcome!
Can you clarify what model iMacs you have? This forum is for the older G4 iMAcs with the articulated monitor and a hemispherical base. However, due to poor forum labeling, many people with newer iMacs are lured to this area. Reset procedures may vary with model so it's important we know which variant you have. Use "About the Mac" in the Apple menu to find your processor type--that should be enough for now.
Once you you figure out the processor type, append it to the equipment info in you profile, Example: it now says "iMac." If you find yours has a G5 processor, change it to read "iMac G5." That will save you a lot of keystrokes down the road.

HP Pavilion g6-2320tx Notebook PC key pad not working

HP Pavilion g6-2320tx Notebook PC keypad do not work.

Hi,
Try the following.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to see if this will launch the Start-up Menu - if it does, select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

USB port Working for my Wireless mouse but not working for another Devices like Flash Memory ?, USB port Working for my Wireless mouse but not working for another Devices like Flash Memory ?

USB port Working for my Wireless mouse but not working for another Devices like Flash Memory ? Anyone can help me plz?

Hi, is this a question" Post?
or are you just offering an insight into your Mouse Issue?
Generally and at times we all have little idiosyncrasies appearing with the running of our Macs.
I use the same Logitech BT with my MBP. MB & iBook..(not at the same time) Only ever had one issue
and the cure was to completely Delete the mouse from BT -> Repair Permissions & Reboot then Re Install the BT mouse..Ihave just put a new set of batteries in the Logitech (only 2nd set ever)...L

My Pavilion g7-1075dx notebook's sound is not working since I received an IDT update yesterday.

My Pavilion g7-1075dx notebook's sound is not working since I received an IDT update yesterday. The audio icon on the task bar has a red X and when I try to enable sound it says "detecting problems," followed by "Troubleshooter could not identify problem.
I "troubleshooted" sound under HP Support Assistant and it showed IDT High Definition Audio CODEC Error(52) stwrt64.sys version 6.10.6341.0
I tried to restore the system to pre-update but that didn't work. HP, help....

When insert my earpee sound still come out in the main speakers i have gone to control plane tried changing the options still is not working..

Windows 8 Wireless Adapter do not work?

Well, i just installed windows 8 but my wireless adapter do not work ;(! I have a hp 802.11b/g wireless network adapter! I got an HP Pavilion a6023.sc stationary PC! Please help asap!
//Kevin
This question was solved.
View Solution.

Hi:
This is the only thing that I can think of that will work...see if manually installing the Vista 64 bit driver works on W8.
Run this driver. If it installs automatically, great. If not...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-65991-1&cc=us&dlc=en&lc=en&...
Go to the device manager and click on the network controller needing drivers.
Click on the driver tab. Click on Update Driver. Select the Browse my computer for driver software option and browse to the driver folder that was created when you ran the file.
That folder will be located in C:\SWSetup\sp34931. Make sure the Include Subfolders box is checked and see if the driver installs that way.

The wireless keyboard is not working with my iPad2. I turned on Bluetooth and paired it. What else is there to do?

The wireless keyboard is not working with my iPad2. I turned on bluetooth and paired the device. What other hidden step is there to do?

Well, the tiny green light comes on and blinks. . . After a frustrating time, I turned everything off. Later, when I tried the keyboard again, it worked. I guess the bluetooth process takes longer than expected. So thank you for taking the time to help a technically impaired person!!

I have a Linksys WRV200 wireless router and the wireless signal is not working properly so I cannot connect to the internet wirelessly. the wireless light has a fast green blinking light. how can I fix the router?

I have a Linksys WRV200 wireless router and the wireless signal is not working properly so I am unable to connect to the internet wirelessly. The wireless light is blinking green very quickly and I connect and disconnect from the network constantly. How do I get the router to work properly

Hello James,
The flashing WLAN light means activity (data getting transferred). Try disconnecting all your devices and check whether the light is still flashing or disconnect the router from internet and do the check.
Do you have your SSID as linksys or the default one? If your neighbor has the same SSID, then traffic could result from your neighbor's one. Try changing your SSID and password. Make your security WPA/WPA2.
Hope this helps,
Thanks
Vijay

Wireless OS Update - not working

I've been trying to update my BlackBerry Torch 9800 6.0.0.246 to higher version wirelessly but all it says - “Your BlackBerry is up to date.” The others we're able to update their smartphone but why can't I? I don't want to plug my phone to any computer using the cable connector because I'm afraid it would get virus and be ruined eventually. Please help..

Duplicate:
http://supportforums.blackberry.com/t5/BlackBerry-Torch/wireless-OS-update-not-working/m-p/2039115#n...
Answer provided there. Please avoid poly-posting the exact same issue.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Are mobile internet USB devices still not working on Snow Leopard?

Are mobile internet USB devices still not working on Snow Leopard? I actually had to go back to my previous operating system to get this to work. I would however prefer to use Snow Leopard...if Apple & HUAWEI have finally got their act together!

There appears to be a problem with drivers for USB wireless modems with 10.6. I upgraded from Leopard to Snow Leopard and now can't connect to the internet with my wireless modem. I hope Apple sort this out soon. Or maybe it's Huawei that needs to put a 10.6 driver into its software.

Hp pavilion dv6-3151sf built-in speaker not working

Need help on hp pavilion dv6-3151sf built in speakers not working but can hear sound using the headphone. Is there a service manual on how to replace or check the speakers?

Hi there @JINGDOMS
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
In answer to your question about the service manual, there sure is, and I am happy to help you with this.
You can find it on the support page for your model, or just use this link: HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide.
Within the service guide you will find the replacement instructions for the individual assemblies, and also the part numbers. I would start with just checking the connection to make sure it is good, and if there is still no sound from the speakers, you can also try this page as well, before replacing the part.
No Sound from the Speakers (Windows 7)
If you determine that is a faulty speaker and you want to get replacement parts, take a took at this page:
HP Notebook PCs - Ordering HP Certified Replacement Parts
Let me know if you need any further assistance.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

My HP Pavilion 15 notebook wireless device is not working well

Similar Messages

Maybe you are looking for