My HP Pavilion dv5 laptop

On my HP Pavilion dv5 laptop MY 2ND HP LAPTOP..NEVER AGAIN.I went to log in two weeks ago and it has a blue hallo screen saying trying to load files...I put out the word and was told it was NOT the hard drive (this time) I got a virus, this person got me back my Windows 7 , however, I do not see my HP icons, or tool bar or any info AT ALL ABOUT HP, How do I download all of my HP tools and software, such as my WEBCAM????? Also, I now notice that while typing all of a sudden the cursers stops flashing and it falls back into the body of my typing and starts my typing back somewhere else ...VERY STRANGE...Can any one help me????I sure would appreciate any help....Thank you in advance.....Signed CHRISTL

Why are you blaming HP for a virus and improper recovery of Windows 7?
How to properly recover a HP Notebook
If you did not make your HP recovery media, You can order recovery media here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en

Similar Messages

No sound is coming from my HP pavilion dv5 laptop after automatic update

product name: HP pavilion dv5 laptop
operating system: windows vista 32 bit home primium
after automatic update no sound is coming from my laptop.internal speaker are also not working.also windows starting sound is not coming.i also installed the drivers,update sound drivers but still sound is not coming.please give me perfect solution.

Hi,
Can you post back with the full Model No. and Product No. of your dv5 series notebook - see Here for a guide on locating this information.
Regards,
DP-K
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Hello, i have a hp pavilion dv5 laptop and my mouse has started to close tabs instead of open them.

Product name: HP Pavilion DV5
Operating system: Windows 7
No error message
Unsure about upgrades (my laptop constantly has a message about some update or another. Every time I turn it on it starts to try an update)
Recently my mouse pad has begun to malfunction. When I hover my mouse over a tab in an internet browser and click the tab to open, my computer closes the tab instead. I have tried turning the mouse pad off and on again as well as restarting the laptop to try and resolve the issue. I have tried clicking on different parts of the tab as well, making sure that I am as far away from the "x" as possible and the tab still closes. Please help.
Thank you.

It appears to problem with my mouse is isolated to Google Chrome. Firefox appears to be working normally with my mouse.

How do you reinstall a keyboard button on an hp (pavilion dv5) laptop?

i cannot for the life of me find directions on how to reattach a keyboard button. I have tried numerous times to attach it and just when I think I have succeeded it falls off again! Please help!!
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Hi:
Please see if these articles are of any help.
http://www.laptopkeys.co.uk/replaceKey.html
http://www.ehow.com/how_6468815_reattach-keyboard-key-hp.html
Paul

How to retreve old files (like pictures and music) from redoing a hp pavilion dv5

i just redid a friends hp pavilion dv5 laptop and i forgot to save her pictures and music before i redid it back to factory settings and now she wants me to find out if the is any way that i can retreve them some how or if there is any way to retreve them at all. if any one can help me it would be wonderful if u could help me
thanks,
shaggmister
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Hi,
You can only recover files/data have not be overwritten. Normally you have to pay for a software such as Getdata or service to recover data/files but there are some free products:
http://www.free-recovery.net/
Good luck.
BH
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Recovery Does Not Reinstall Windows on HP Pavilion dv5-1127cl

Hello,
Recently, I tried to do a factory reset of my laptop. I used the recovery partition by pressing F11. It ran through reinstalling all of the HP software but then would randomly shut off when trying to reinstall windows. I tried the recovery process over and over again and got the same result. The recovery discs are not available for my computer as well.
My product name and number: HP Pavilion dv5-1127cl
Operating System: Windows Vista 64-bit
Error Message: Windows could not complete the installation. To install Windows on this computer, restart the installation.
Any input on this would be good, I have been very frustrated trying to get this to work. You wouldn't think your recovery would fail, seems to be a very important option to the computer!
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That would definitely work, thanks!

Pavilion dv5 2035dx - reinstalling after replacing hard drive

My hard drive in my Pavilion dv5 2035dx failed -every test imaginable and I could not get Windos 7 to load. I purchased a replacement drive that is an exact dupilcate of the original Toshoba 500 and installed in my laptop. I was not too concerned since I had created my backup disks and had them in my possession.
Well I put the system repair/boot disk in and everything went alon fine, until I was asked to put in my other disks. None of the other disks seem to have the information my notebook is looking for and I can not install the drivers or get the machine up and running. I've checked the HP website and can nt find a recovery kit.
I was unable to get to Windows on the old defective drive to and since I have replaced the drive, there is no restore poit to look for so I have to reinstall back to the day of purchase. I need help, any suggestions on getting my notebook up and running again.

If in the USA, please see Windows 7 64b + Supp 3 Recovery Kit to purchase the HP Recovery Media for your computer. If elsewhere in the world, please contact official HP Customer Support, via the HP Worldwide Support Portal, to see if HP recovery Media is available for your model.
If you have any further questions, please don't hesitate to ask.
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How do i remove the protectsmart cover to change a damaged hard drive in an HP Pavilion dv5-2132dx?

I have an HP Pavilion dv5-2132dx laptop. The hard drive has completely failed and needs to be replaced but I can't figure out how to access the hard drive. There are no screws on the panel and it says HP Protectsmart on the back. I need a video on how to do it.
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Hi,
The following manual will show you how (page #59):
http://h10032.www1.hp.com/ctg/Manual/c02666786.pdf
More manuals for your machine are on the following link:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&product=4317216
Regards.
BH
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HP won't replace Pavilion DV5 AC adapter despite a ridiculously short lifespan

Dear HP
I am writing this letter out of bewildered frustration with HP's tech support. I bought an HP Pavilion DV5 in the summer of 2008, and by April 2009 my AC power adapter failed. It started beeping, and didn't charge my laptop battery (the same symptom experienced by multiple others, if you do a search on google). At the time, I phoned HP and because my laptop was under warranty they sent me a replacement for free. I was irritated at the shoddy quality of a power adapter that lasts less than a year, but I was satisfied with their quick handling of the situation.
Fast forward to today. My replacement power adapter (the one they sent last April) has started exhibiting exactly the same symptoms (i.e. beeps/buzzes when you plug it in, and it doesn't charge the laptop). Just to make sure it wasn't my laptop, I borrowed a friend's charger and sure enough it works just fine on my computer.
I phoned HP tech support and talked to a very curteous person whose name I can't recall. After collecting my information, he informed me that it would be a ~$90 charge to replace the adapter. I explained that I felt this was unacceptable, because in addition to the downtime of not being able to use my computer without a power adapter, they were charging me for a part that failed way earlier than it should. An AC adapter should last a long long time. It is a very simple component where few things can go wrong. Plenty of people I know with other brands of computer have had AC adapters last more than five years with no problems. This repeated failure of HP adapters is a uniquely HP problem, and should be rectified with replacement parts to consumers.
I spoke to Gilles, the tech support supervisor, and he explained that he couldn't do anything but offer the part at full charge because of the constraints of HP's policy (i.e. it's out of warranty so I'm out of luck). It turns out that HP uses a third party contractor to handle the phone work, so I asked to be transferred to someone at the HP office who would have more power and ability to handle the situation.
I ended up speaking with David at HP's Canadian head office. He gave me the same line; the laptop is out of warranty so I'm out of luck on a no-charge or even reduced-charge replacement, and that just because the adapter didn't last as long as "I feel it should," that's not enough reason to provide a replacement without charging me full price.
This whole situation is absolutely ludicrous. AC adapters that are well built do not last less than a year. As a customer who has bought HP products for a long time, all it would have taken to reduce my frustration would have been to offer me a replacement adapter. I understand the conditions of the warranty, but I don't understand HP's response to this. I will not ever buy another HP product, nor will I ever recommend anyone buy an HP product, unless this adapter is replaced at no charge. It is absolutely unacceptable for the company to manufacture shoddy parts and then pass the results of that shoddiness onto the customer.
I am still amenable to resolving this issue. I have sent a version of this post to HP's general support email, but I wanted to put this out there publically as well so HP can step up and show everyone they stand by their products. If HP stands by their products, they will send the replacement. If not, then it speaks volumes about their practices.

Sorry but this statement is flat out not true, This repeated failure of HP adapters is a uniquely HP problem, and should be rectified with replacement parts to consumers.
as you mentioned, do a google search for yourself and youll find coutless axamples such as this....
Adapter Power Cord Plug Failure
I'm coming up on my second anniversary owning a Satellite P105, and although I am very happy overall with the laptop I'm having one problem that is frankly getting quite old. During the 2 years I have had to replace the adapter power supply 3x due to faulty cord plugs. These plugs are straight and just don't survive. Tonight I noticed that my laptop wasn't charging and now I'm forced to find yet another one. I've spent about $150 so far on power cords and I'm getting tired of it.
For what it's worth the unit never leaves the living room and the unit is in excellent condition. I'm not throwing it around in my bag the way I am with this IBM stinkpad I'm typing this on.
So Im sorry but I dont feel your pain. Its been a year since you got the free one, get one cheap on ebay and move on with you life.
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Pavilion dv5-1151 not starting.

Got a HP Pavilion dv5. It is about 5 years old.
Last Tuesday the AC Adapter started to heat more than usual. At first the laptop turned off and I waited for the AC Adapter to cool down and retry it and it worked. After reusing the laptop for another 30 minutes, the AC Adapter went very hot again and a small bang sound went from it (it died).
I got a new universal AC Adapter but the laptop won't start.
Symptoms:When I plug the new AC Adapter into the power jack, the light near the power jack turns on like it did with the old one, when I press the power button to turn it ON, nothing happens.My battery is long time dead but I tried it anyway. With battery and AC Adapter the light in front of the laptop (front left) is on, showing that the battery charges but when I press the power button to turn the laptop ON, that light shuts down and nothing happens.
Any ideas?

You could probably use the dv5-2134nr without an issue. I'd really recommend you just call HP to order the factory restore discs.
The US support number is 1-800-474-6836.

No Sound on My HP Pavilion dv5-1334ca Entertainment Notebook PC

Product Name :
HP Pavilion dv5-1334ca Entertainment Notebook PC
Product Number:
NV101UA
Problem:
No sound when watching a video over the Internet and aswell on Itunes, also NO Sound when laptop is shuting down and re-starting. Please provide me a way of getting the sound back up and running, thank you.
Regards, L_B
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View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp41501-42000/sp41698.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete,download and reinstall the Chipset driver on the link below.
Chipset Driver - Windows Vista.
When the reinstallation has completed, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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HP Pavilion dv5-1111ea overheating

Hi there,
i need help with my HP Pavilion dv5-1111ea.
Overheating all the time. if i just use it on top of the table, in 5 min it freeze.
I've been testing it with some stuff to make the feet of it a bit higher and it works, so I'm sure now it's overheating the problem.
I've already installed the new firmwares but it still doing the same thing.
I've paid to clear the fan cooler and still the same.
I've read in forums and it's a problem in the model, all laptops with AMD Bits processors and fun air exit in the left handside have overheating problems.
Could HP help us on it?
Cheers
Rafael Da Silva
IT Network Admin

Hello Xanoas,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are looking to replace the power adapter to your HP Pavilion dv5-1111ea Notebook and are wonder which part number to get. I can confirm from page 34 of the HP Pavilion dv5 Entertainment PC Maintenance and Service Guide that the part number you want is 463955-001. You can order this part from the HP Parts Store.
I hope I have answered your question to your satisfaction. Thank you for posting your question on the HP Forums. Have a great day!
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4 keys not working! (Pavilion dv5)

I have a Pavilion dv5-1135ee with windows vista 32bit installed
4 keys on my laptop suddenly decided to stop working, there's nothing spilled on them, they don't look damaged, the keys are: "T", "Y", "{" and "}".
I don't know if this is relevant but also all of a sudden sound decided to come out of the laptop speakers only when the headphones are plugged in!
What should I do??

Hi. Did you ever figure this out? Did the keyboard need to be replace? Thanks.
ljm

Driver stopped working (pavilion dv5 1388)

My laptop froze and a message popped up saying my driver stopped working. Then another message popped up saying my driver isn't working at all. I can't play any games, because of this they do not work properly; they just stop working. Does anyone have any clue on what I should do to get the driver working again? Is there a driver that I need to download?

Hi neWeRA,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook froze and you received a message that a driver has stopped working and you are unable to play games.
Have you tried running The HP Support Assistant to look for HP updates and help resolve issues.
Here is a link to HP Pavilion dv5-1388us Entertainment Notebook PC Drivers.
Have you checked for viruses?
I would also run a hardware test to rule out a malfunction. HP Notebook PCs - System Diagnostics (F2)
If everything tests fine and you are unable to install the required driver, you can do a system restore back to a knonw good date. Using Microsoft System Restore (Windows 7).
If that is not an option I suggest you do a recovery back to factory. Performing an HP System Recovery (Windows 7)
During the recovery process you will receive a prompt to backup you personal data. If you have not done one recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
Please let me know the outcome.
Sparkles1
I work on behalf of HP
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Sound Delay Problem on Pavilion DV5 1138 NR

I have this Pavilion DV5 1138nr Entertainment Notebook PC, and I also have a 23" HP monitor (w2338h). It is also connected through HDMI. The only problem is that there is a horrible sound delay in the built in speakers. So basically, it's like when I go to shut down my computer, it cuts out the first part of the sound, and same when I start it up. Or if I just get an error message, it cuts out the first part. Is there any way to fix this problem?
Thanks
Oh and I'm running Windows XP Professional (x86). The laptop itself originally came with Windows Vista Home Premium (x64).

I have done all this myself! i need to figure this out asap cause i video dj using vdj and it used to work! i use my hdmi extended monitor a vizio tv that had videos playing on it and i would dj on my laptop! i've done this may times before! i had it setup ready to go did a few tracks and everything was working fine i left it as is and let the other dj go first and he was using his equipment! then when i turned my tv back on from the setting i had left them at didn't touch anything and the videos weren't working! so there has to be something that has just happened and i want to know what it was lol! my laptop shows that it has a monitor connected but, there is no video or sound that i had before! someone i need to figure it out by 11/18/11

My HP Pavilion dv5 laptop

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