My HP Pavilion Entertainment PC dv6 touch-operated volume control not working

I have a HP Pavilion Entertainment PC dv6 and I was trying to use the volume control to turn up the volume but it isn't recognizing my touch, in other words, when I touch the volume control the volume isn't adjusting.  I have to manually do it by clicking the right hand corner volume control and adjusting it that way.
What is wrong?  The rest of the laptop is working fine. 
Thanks for any help you can lend my way!

Could you please give me the exact product number for your computer?
If you need help finding it, you can use the following link:
http://h10025.www1.hp.com/ewfrf/wc/findModel?cc=us&dlc=en&lc=en
Thanks,
Kyle
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