My HP pavilion G7 laptop running windows 8 will not turn on

I had my laptop on sleep. Could not get it to wake up, so I turned it off. Now it will not come back on. I have unplugged it plus took battery out. Left it over night. Held down the on button and hit f10, nothing... (

Hi sweetmag52,
I see that you are having some problems powering up your laptop. It is going to be hard to diagnose the problem if we can't get it to turn back on. Is the Num or Caps Lock key flashing at all? If, so how many flashes? Do you hear the fan or the hard drive start at all? How long have you had the Pavilion? What is your product number?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Thank you,
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BHK6
I work on behalf of HP

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HP Pavilion G7 Laptop with Windows 8 will not shut down

Yesterday I did a recovery of Windows 8 and my Laptop works great. However, after doing a Windows update my Laptop did a restart displaying the % complete. I left this run overnight. This morning with a black screen, the computer's Fan running a full speed I am unable to shut down the computer.
Holding down the Power button does nothing. I can't even take the battery out because the computer has locked it's access. My Wifi button is stuck on, I've unplugged my computer but it does have a full charge.
So, How Do I Shut It Down? I've never seen this before.
Scott

Hi @kscottr181 ,
Welcome to the HP Forums!
It is a dynamite place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I see you have a G7 notebook but what is your exact model?
How Do I Find My Model Number or Product Number?
I understand that after doing a Windows 8 update it restarted and remained at 0% complete. You left it overnight and in the morning you had a black screen and the fan was running but you are unable to power it off. You tried holding down the power button but are unable to remove the battery as it has locked access to the battery.
You have removed the AC power but it is still running on battery.
I have never heard of a notebook locking access to the battery before, however some models do not allow battery removal.
First I would try to do a hard reset. HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
If you are still unable to power off the notebook, please disconnect from AC power and just let it drain the battery until it eventually turns off.
Here is a link to HP Notebook PCs - Computer does not start (Windows 8) in case you have a startup issue afterwards.
Good Luck!
Sparkles1
I work on behalf of HP
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My HP Pavilion p7-1439 with Windows 8 will not add Bluetooth Devices.

My HP Pavilion p7-1439 with Windows 8 will not add Bluetooth Devices. I ran all available updates using HP Assistant. The BT devices work with Laptop, iPhone, Surface and Ipad but not the HP Desktop. I can access the Add Device button and the system searches but never finds any BT devices. Any thoughts?

Hi NumberTumbler,
I would like to help you with your Bluetooth issue.
In this document Understanding Bluethooth Wireless Technology go to the section "Setting up a Bluetooth Device" for detailed information about setting up Bluetooth devices on your computer.
Let me know if this helps or if you need any further assistance.
Thank you,
I worked on behalf of HP.

P Pavilion dv5 1004nr just went black, will not turn on.

HP Pavilion dv5 1004nr just went black, will not turn on. Just flashes three times when start is pushed.

Hi @RKJohansen,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that when you power on the notebook it flashes 3 times but does not boot to Windows. Here is a link to Computer does not start and the LEDs blink or the computer beeps that will help you determine the cause.
Here is a link to the HP Pavilion dv5 Entertainment PC Maintenance and Service Guide
which will provide you the unnecessary part numbers if you should require any replacement parts.
Good Luck !
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Pavilion 23 All-in-One PC will not turn on

Was away this weekend, before leaving on Friday I updated my computer and then shut it down. When I returned today it will not turn on. I have disconnected it and reconnected everything and still no luck. It was plugged into a sugre protector but no significant weather that would have caused issues. Electricity did not go off over the weekend. I have no idea what could be wrong. I just bought this computer in March of this year. Any suggestions or ideas?

Hello @Harold-N-Tville,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after running some updates and turning your computer off for the weekend your HP Pavilion 23 All-In-One Desktop PC will not start. I would ensure that you try your computer plugged directly into the wall and if still does not work please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html. Given how new your computer is you want to ensure that any issues are properly documented and dealt with.
I would like to thank you for posting on the HP Forums. Have a great day!
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Dunidar
I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Hp zv5242qv laptop with windows vista will not run on battery but will run on power adapter

Hello, I have a HP zv5242qv pavilion zv5000 series laptop with windows vista installed. I can run it on the power adapter with and without the battery installed but it will not power up on just the battery, the battery is new and fully charged. When I plug in the power adapter the battery light on the front of the laptop comes o then goes off, anyone have any ideas about my problem ?

Hello,
The situation you describe looks like the unit has problems with the battery, but you say the battery is new and is fully charged.
Then, the issue might be with the system board and maybe there isn't anyhting you can do.
You can try to remove the battery and the ac adapter, and keep the power button pressed for 30 seconds, then connect the ac adapter, turn on the unit, then when in windows put the battery in place, see how it is detected, the power level and restart the PC. See if the unit restarts with the battery in place, if yes, then shutdown the unit.
See what happens and report back.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

Hp running windows 8 will not print black on printer's

I have a hp running windows 8 and two different brand printers both will not print in black when hooked up to this computer. One is a hp photosmart and the other a lexmark. Both with cleaned heads and full cartridges. Both will scan using black or test page will print black, but will only print in color from the computer. If i change black text to blue or another color it prints but not black. My best guess is some setting on the computer thats causing this seeing how two different printers will not print black on this computer but will on other computers

What is the HP Photosmart printer model?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Pavilion dv6 - laptop receiving power but will not power on

Pavilion dv6-6c53cl
Windows 7
As of earlier tonight, I can no longer power on my laptop. (I powered it successfully earlier today.) When the power adapter is plugged in, the indicator light on the laptop next to the power connector socket turns on, so at least the laptop is receiving power. I've tried removing the battery and disconnecting the adapter, draining the power, and reconnecting the adapter with and without the battery in, and in various orders. I've also tried removing and reseating both RAM sticks and the hard drive, all to no avail. Any suggestions?
This is the fourth major failure of this system---the first three were a fan problem just weeks after purchase, a hard drive failure, and another fan problem---since I purchased it 22 months ago, and I feel I've bought a lemon.
I'd like to avoid taking this in for repair if possible, because the local repair contractor (I live in Australia) badly bungled the previous repair: They took several weeks even to start on the repair, failed to fix one problem, and introduced a second, more severe problem (a keyboard failure, which somehow they didn't test despite apparently removing and reseating it when fixing a fan problem). I asked HP support about this, and the rep said there were no other shops near where I live that do in-warranty repairs. Please help!

Can you post the different things you have tried and Current version of OS on this notebook?
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Printer, 8500A Premium, running windows 7, will not communicate with my pc's.

I have a desktop that is wired direct to the printer and another pc that is connected thru the router from another part of the house.
When I attempt to print it will occassionally say printiing, in the spinning circle, and stay that way for hours.
I have reloaded the print drivers to no avail.
If I turn off the printer and repower it back up, it will occassionally print one document or maybe two.
If you look in the que, it will show no documents awaiting printing?????
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Hi david29464,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issues when attempting to print from your computer. Typically when the printer is none responsive or very delayed, it can be caused by a power issue or a firewall/ antivirus blocking the line of comunication.
I suggest that we start with the power issue. If you have the printer power cable connected to a bar/strip, please remove it and plug the power cable direct to a wall outlet. Once it is in the wall outlet, power cycle the printer properly with the on/off button and then attempt a test print. Here is a document that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. Please note that in the document it uses a LaserJet printer as an Example but it is meant for HP products in general.
If this does not resolve the issue, I would then move on to the firewall/antivirus protection. Please disable these items and then attempt to print. If the issue is resolved then adjust the settings to let the computer communicate with the printer.
Please let me know if you require any additional assistance and I will be happy to help.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

MSI GT60-0NC laptop suddenly shut off, will not turn on again. Please help.

Hi there,
I purchased the laptop back in May 2013. Today I was using it and I just launched a game on Steam when suddenly it turned off immediately. It wouldn't boot back up again. I tried pressing down the power button for 1 minute (without AC power) and then connected the power supply and tried to boot but it would not.
It did not overheat and I opened the bottom and cleaned all the dust to be sure. The battery is fully charged. I tried booting again but it wouldn't work. I live in India and I purchased the laptop in Kuwait. Seeing that there are no MSI service centers here is worrying me. Anyone had a similar problem? Any solutions?

I just had the same problem. The power button flashes white for a sec, but nothing starts up. The disk drive wouldn't even open, so it's probably a fried motherboard. I just sent mine in for RMA, so it'll be a while before I get mine back. I live in the US though, so I don't know how you're going to get service.
Not much help from me, but sending it in is probably the best solution. As for where, well, I can't help you there.

Laptop (Running Windows 8.1) no longer able to print and now see message Active Directory Domain Services is not available

Have a very recent Lenovo Ideapad Laptop running Windows 8.1. Connected via USB port to HP LaserJet Pro CM1415 frw Color MFP Printer. Was able to print fine nearly 2 weeks ago, but something recently happened - either a new windows or office 2013 update
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this and makes a certain chime noise, but with the printer USB cable it never makes that noise - making me think that it never fully recognizes the printer. Also when I select the printer (from within the control panel) and right click for properties (via
admin rights) It never lets me fully connect to it.
I have tried all the usual remedies - remove, install all drivers, reinstall printer, Windows update, start/stop print spooler and all other printer related services, etc. Its really annoying because this printer was working fine nearly 2
weeks ago. Looking for any advice now. Thanks.
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Hi Chris,
à
I have tried all the usual remedies - remove, install all drivers, reinstall printer, Windows update, start/stop print spooler and all other printer related services, etc.
I noticed that you had reinstalled the printer. Just a confirmation, when un-install this printer, please check
if this printer still exist in registry. For more details, please refer to following KB.
Registry entries for printing
If printer entry still exist in registry, please delete that printer entry and re-install this printer again,
then check if this issue still exists. (Please backup registry entries before operating registry. It will help us to avoid unexpected issue.)
àand now see
message Active Directory Domain Services is not available
By the way, would you please let me know where/when get this
Active Directory Domain Services is not available error message? Or provide a screenshot of it?
(Please hide all protected or private information) Please check if all services are running correctly on the computer. Meanwhile, please refer to following article and check if can help you.
Printer
Problem: Active Directory Domain Services is currently unavailable – Why does windows say no printers are installed?
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft
does not guarantee the accuracy of this information.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu

I cant connect my ipod 5th gen to my laptop running windows 7

I have a 5th gen ipod touch and my laptop running windows 7 wont recognise it as a device. Any ideas ?
Also it wont connect using the bluetooth as it cannot find the driver.

Did you look here:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

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For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

On my laptop running windows 7 most of the information has disappeared from the window - headings (file, edit, view, etc), address bar and navigation buttons - all i can see is tabs - how do i get the missing items to display

On my laptop running windows 7 all the info displayed at the top of the homepage window is missing. All headings, i. e. File, Edit View, etc. are gone. There is no address bar. There is no home button, refresh button, etc. My wife was using the machine when it happened so I don't know what she did. How do I restore these features?

F11 did not work F10 did. ThaNK YOU FOR THE HELP

How can I sync my Iphone contacts with laptop running Windows 7

I have a laptop running Windows 7 and would like to sync my Iphoneand ipad contacts with Windows Live, which is not possible. Microsoft have told me to download a WOA app for each device and subscribe to Office 365. Then use an exchange program within Outlook. Is there another simpler and cheaper method. The Office 365 sub is $99pa. Can I use icloud?

Hello there, Darrelk.
The following Knowledge Base article has information for syncing from your iOS devices:
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Specifically:
Contacts
To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Contacts" in OS X v10.8, or "Sync Address Book Contacts" in OS X v10.7 and earlier.
You can sync your contacts with:
Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, Windows 7, and Windows 8)
Windows Address Book (Windows XP)
Windows Contacts (Windows Vista, Windows 7, and Windows 8)
Address Book (Mac OS X v10.7 and earlier)
Contacts (Mac OS X v10.8)
Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac
Notes:
When syncing contacts, you can choose to sync all of your contacts or only selected groups. The option to sync selected items may not show up until after the first sync.
You can select a group of contacts to which all new contacts created on your iOS device will be added.
Additional options for syncing include syncing your contacts with Yahoo or Gmail/Google Mail. You will need to configure it with the user name and password for your Yahoo or Google account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

My HP pavilion G7 laptop running windows 8 will not turn on

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