My Hp Pavilion x2 10-020nr is showing a "Battery Alert" and will not start.

I've recently purchased the Hp Pavilion x2 10-020nr about a week ago, and have used it moderately everyday since.
I have not over-charged it or downloaded any malicious apps/software (as far as I know) but today I tried to turn it on after charging and all I got was a black screen that says
"HP Battery Alert.
The system has detected the storage capacity of the battery stated below to be very low.
For optimal performance battery may need to be replaced.
Primary (Internal Battery (001)
ENTER - Continue Startup"
and a link to this website...
Do I really need to replace the battery already?  How do I fix this?? Did I do something???
I went through Amazon getting this tablet, should I contact them for a return?  or is this issue resolvable?

Hello @Campbell1028,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your notebook computer is displaying an error message, and I would be happy to assist you in this matter!
To further diagnose this issue, I recommend following the steps in this document on HP Battery Alert Appears Before Windows Starts. This should help test and calibrate the battery installed on your computer.
Additionally, I also suggest following the steps below re-install the Microsoft ACPI-Compliant Control Method Battery:
Step 1. Go to Device Manager
Step 2. Select Batteries
Step 3. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 4. Click Uninstall
Step 5. At the prompt put a check in the box to remove the current driver
Step 6. Shutdown the computer
Step 7: Remove the battery for minute and then put it back in
When the computer comes back up it should automatically find the driver.
Step 8. Go to Device Manager
Step 9. Select Batteries
Step 10. Right click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there
Step 11. Click "Search automatically for updated driver software"
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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