My hp photosmart C310 continues to spit our blank prints until it empties the paper tray

My Hp photosmart C310 for no reason will start spitting out blank prints until the paper tray is empty. I can load paper all day and it continues printing blanks with just a D up in the corner. No prints are in Q

Hi letterleaver,
Thank you for visiting the HP Support Forums! I see your HP Photosmart C310 continuously prints out pages with a D on the top of the page, there is nothing in the print queue and if you reload the paper it will continue until the paper runs out. I can understand your frustration and would like you to complete the steps below:
1. Do a hard reset on the C310a and make sure to plug directly into a wall outlet, no surge protectors or power bars they can cause the printer to remain in error state or cause it to lose basic functionality over time. Start here: Resetting the Printer
2. I know you said there is nothing in the print queue, but there may be something stuck in the print spooler, I would like you to complete the steps listed here: Print Jobs Stuck
3. Now run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know the outcome, I will watch for your reply.
Thanks,
I got this helpful information from www.mydigitallife.info
HevnLgh
I work on behalf of HP
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I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Say thanks by clicking the Kudos thumb up in the post.
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