My hp printer 7520 is not printing the black ink.

hp 7520: I have an empty photo black in but I have not printed photos. I have replaced the other black (with a pentagon) but the printer still seems to be using the empty photo black(bow tie icon) -  (and i have no black being printed). I have no spare black bow tie ink,and i don't need it anyway. Help

Hi @southmimms 
The black cartridges have their own purpose, the photo black is for printing photos and the Black is for text. The second black cartridge is not there to back up the first one when it becomes deplete. When a cartridge is depleted it needs to be replaced.
Source
Since you replaced the black cartridge, and the printer is still not printing black ink, one of the first things that comes to mind is the cartridge vent. Please use the steps below to check and clear the vent area;
Examine the vent area on each cartridge, above the HP logo on the top of the cartridge.
If the vent is clogged, use a straight pin to gently remove excess adhesive from the vent.
1 - Clogged vent
2 - With a straight pin, gently remove excess adhesive from the vent
3 - Unclogged vent
If the issue persists, please use the following document to troubleshoot the quality issue you are experiencing. Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
Finally, if you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video.  I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
I hope one of my recommendations resolves the issue.
Note: Although you do not use the photo black it is important to replace empty cartridges to protect the printhead from becoming damaged.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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