My HP printer will no longer print in colour

After upgrading to the latest OS my HP printer will not print in colour for me. I thought at first it was the printer error, but then I realised it still prints in colour for my husband's Dell. I've tried uninstalling and reinstalling the printer; updating the printer driver; looked and looked at the settings to try to find a colour setting in case I've somehow got it set to b&w - but I still can't get any colour print. Any ideas?

It is quite a while since I've used an HP printer, MillyJ, but immediately under the "orientation" selection in the standard print dialogue is there a drop down box which provides a variety of choices including "Quality and Media"? If so, select it and make sure that "Grey Scale Printing" is not enabled. If not look through any other options offered. Strangely, the option for grey scale or black and white printing doesn't appear under the "Color" settings with quite a few printers.
You might also want to have a look at http://ostatic.com/question/mac-leopard-printing-in-black-and-white and see if using the instructions there provide any clues to resolving the issue (essentially in reverse, as this person was actually trying to print in B&W and having trouble)
Cheers
Rod

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Hey @CWickstrom ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
I recommend calling HP Technical Phone Support for this issue I believe you will be given options and help I can't.
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Question ?
Macbook Pro OSX 10.8 and Epson WF 7525 will no longer print.
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This question was solved.
View Solution.

Hi,
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Say "Thanks" by clicking the Kudos Star in the post that helped you.
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Just for fun I ran Disk Utility to repair permissions. Here is what it found. I am fixing them right now. I see a lot of references to EPSON though I am not using an Epson.
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Permissions verification complete

7210 will no longer print.

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Hi,
Download and run HP Print and Scan Dr utility from link below to diagnose the issue.
www.hp.com/go/tools
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My HP printer will no longer print in colour

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