My HP ProBook S-series laptop touch pad mouse does not respond to me

My touch pad responds to my tech guy, to my friends, but not to me!  It's like my fingers don't work on it, regardless of the pressure I use or the part of the pad I touch.  Other than getting a new set of fingers - which in itself is problematic - what can I do about this? Has anyone else had this problem?  It's brand new & this was a problem from the get-go.   I had an old Dell latitude D600 & it worked fine for me.
Please help!

Well changing fingers is no easy task so I think we better find another solution. Have you tried other fingers? Also make sure the touchpad has not been locked by firmly tapping the top left section of the pad. This is how you can quickly enable or disable the touchpad.
-Sean
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