My Hp smart print bing bar disappeared - I would like to know how to get it back

HP 6500A Printer - Windows 7 Where did my bing bar for smart print go & how do I get it back Thanks

Hi Lindahls,
On your Internet Explorer browser right click right below the address bar and you will find that there is no check mark next to the bing toolbar. Open the attached document to see how to re-enable the toolbar.
I am an HP employee.
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Attachments:
bing bar.doc ‏783 KB

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Hello BarbG,
HP no longer offers the Smart Web Print software available for download since the change to Smart Print. Rather than trying to get around this maybe we can look at at least resolving the issues you are having.
For one the Smart Print software can be found here
HP Smart Web Printing Software Replaced by HP Smart Print
Available on the link are step by step instructions on installation and setup of Smart Print, including videos on how to use Smart Print so you can become accustomed to using it.
Now before we get into that what you will want to do is verify that you are truely running IE9 64 bit versus the 32 bit. HP Smart Print only supports 32 bit so we want to make sure we are using that.
To check the version of IE you are running follow these steps.
1. Launch Internet Explorer
2. Click on Help
3. Select About Internet Explorer
4. If the version of Internet Explorer has 64 bit next to it then you are running the 64 bit version. If it doesn't say then you are running the 32 bit version and are good!
If you are running the 64 bit version we next need to see if you already have the 32 bit version on your computer.
1.Click on Start
2. Select All programs
3. Look for Internet Explorer (64-bit)
Just below that entry should be another entry called "Internet Explorer" This version of Internet Explorer should be the 32 bit version and you can verify this by repeating the before mentioned steps.
Once you verify that you are running the 32 bit version of IE then you can proceed with installing the Smart Print software.
Also note a few other additional places to check and run IE 32 bit are below:
Go to start->all program->accessories, IE 32 bit version should be located here
You can also find the IE 32 bit version in this path "C:\Program Files (x86)\Internet Explorer\iexplore.exe."
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My Hp smart print bing bar disappeare​d - I would like to know how to get it back

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