My husband and I recently purchased an iPhone for each of us. When I connected my husbands phone to iTunes and registered it everything went okay. When I conncected my phone and the register screen came up I entered all info but when I was done, all my

I recently purchased and iPhone for both my husband and myself. I connected his iPhone to iTunes and registered it and had no problem syncing. When I went to connect my phone to iTunes I registered it and it synced all of the info from my husbands phone onto my phone. In the process it deleted all my info I had on my phone (contacts, messages, email accounts, etc.). I redid all of my info onto my phone but now am nervous about connecting to iTunes for fear it will happen again. How do I connect to iTunes without having all my info deleted again?

try to check on this
http://support.apple.com/kb/ht1495

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I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?

I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?

Im having this same problem an my phone is about 3 weeks old. I am not sure about the voice over part though...I have not yet figured out how to work the voice recognition part of the phone...I am such a newbie with this phone. I did the power off/on suggestion, several times. I tried leaving it off for 10 minutes. Tried to reset with the power on/off and home button pressed at the same time. Charged battery. Still makes no difference. You cannot scroll any direction. Have to double click to open apps. Have to double click letters when texting or emailing in order to get the letter in the text box. Can scroll through app choices, have to click on the line with the dots in it and move from page to page. Can't access the settings - > general - > accessibility - because it won't allow me to scroll down to "general".
Anyone help you with your fix yet?

HT203433 I bought a cd today, and the digital booklet came with it, (Of course). But when I click on the digital booklet, it opens up in Microsoft Words with no pics/lyrics/artwork. Instead, I get like 200 pages of a bunch of Gibberish letters/symbols :

Anyone else have this problem and know how to fix it???
Please and thank you, in advance
It's not on iPod, it's on the computer labtop that this is happening. Figured it prob wouldn't work on an iPod

Hello fellow iTunes users. My issue is related to the one above.
I can successfully download the digital booklet included with Taylor Swift's Red Deluxe album, but when I try to open it in Adobe Reader (and the pdf reader included with Windows 8), the following error screen appears:
I have tried to re-download the file several times - and on a different computer. Is Apple aware of this issue and, if so, is there a fix for it? Both are using Windows x64 versions. One is running Windows 7, the other running (the truly awful) Windows 8.
Many thanks.
p.s. I upgraded to iTunes 11 before this purchase and I find iTunes 11 to be a marked improvement on v10 and the only reliable media player that I am able to use on Windows 8, so congratulations Apple for doing a better job than Microsoft when it comes to Windows 8 compatibility, lol!

My iphone 3gs shut off and now wont make it past the apple screen i put it in recovery mode but when i do connect it to my itunes the phone will just shut off and keep going into recoveryt mode its really ******* me off please help!!!

my iphone 3gs died and now it wont make it past the apple logo screen so i put it in recovery mode and hooked it up to my itunes on my home computer now it will say do you want to restore this iphone i click ok but then after it exctracts the software then starts to restore the screen goes black and it shuts off then 10 seconds later it turns back on it wont make it past extracting software please help me im getting really mad plaease help. it wont restore my phone and the error message 1611 come up i dont get it.. also the lock button on my iphone is broken and only works when i squeeze the topo of the iphone together so i cant put it in DFU mode

Here is what you should do turn the device on hold the home button and the power button until the device turn off keep holding and when the device reboots release the power button but hol the home button until it shows the iTunes logo then restore it

I WANT TO DISABLE THE LOCK SCREEN CAMERA

I WANT TO DISABLE THE LOCK SCREEN CAMERA

I know I shall regret asking, but why does keeping the iPhone out of reach of your toddler imply it must also be out of reach of yourself?
I suppose not comepletely out of reach for me, but not out in the open. I would have to put my phone either on top of a high shelf, which I would need to get on a stoll myself to get to, or in a closet or inside a cabinet. The truth is that I spend most of my time at home in the same room as my daughter, which is the layroom, and there aren't really any places there to put my phone out of reach. Putting it our of reach for her would mean missing phonecalls myself.
This is beyond this topic of discussion, really and I'm sorry. My daughter had gotten used to the fact that if she did get a hold of my phone she couldn't do anythig with it. Now she's learned that she can take pictures if she gets a hold of the phone and it's a fight every time she "finds" my phone, because now she wants to be able to take pictures and it's tiring having to take it away from her, deal with the crying and screaming and also have to punish her for the offense. Again, this is getting way off topic.
My opinion on the actual topic of this discussion is that this "feature" shouldn't have been imposed on me, I should've been given a way to disable this feature. It was, in my opinion, not well thought out by apple and I really think we should get a new update that allows us to disable it. (already told apple what I thought, thank you).

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

I have recently purchased an Iphone 4s white 16GB. When camera is used with a flash the picture is white and hazzy. Anyone with the same problem?

Yep. Exchanged for black and that solved it. Too much light leaks through the glass on the white phone.

I recently purchased an iphone 5c. It requested an Apple ID and Password. I tried to use e-mail that I use for everything else, wouldn't let me, so I used another one. It then said that it sent an e-mail so that I could verify the account. Can't find.

I recently purchased an iphone 5c. Had to enter Apple ID & Password. Wouldn't let me use same email I use for everything, so used a gmail account. Then said they send message so that I could verify ID. Problem is I don't know where it is so that I can verify. All emails are going to other address?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?

I formerly had an iPhone 3 with my iTunes account/music on it. I've recently purchased an iPhone 5s. I no longer have the iPhone 3. Is there any way to retrieve music from my account and put on my iPhone 5s?

Yes. Sign in to the iTunes Store with the same Apple ID you used to buy the music in settings on the phone.
Then tap on "purchased" in the iTunes app on the phone and download the music to your new iPhone.

I recently transferred my ITunes library to an external hard drive. I made sure to copy all the data from the saved location. After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing.

I recently transferred my ITunes library to an external hard drive. I made sure to copy all the data from the saved location. After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing. Is there any way to recover the data? Thanks for any help.

I may have found an answer here:
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive
They only thing I can assume is that my external hard drive was slow to start and iTunes defaulted to its old directory (see the last paragraph at the link above). However, once my external was recognized shouldn't everything have fixed itself?
Message was edited by: williamson42
Message was edited by: williamson42

TS3694 i recently purchased an iphone 3gs every time i try to update it keeps failing and getting error 1015.the phone was purchased second hand so know nothing about its history .all i get now is pic of usb and itunes logo.we went on itunes and now wont

i recently purchased an iphone 3gs second hand .wanted to use i tunes and whatsapp but kept saying need to udate to lastes firware or what ever so went on itunes to update. update started but keeps failing now phone wont work at all .all we get is either apple logo or pic of usb and itunes logo.andy help would be gratefully recived only had phone a day.has sony experia and wanted to change to apple and fist time its now useless.

Sorry to be the bearer of bad news, but the iPhone 3GS can only be updated as far as 4.2.1
Requirements for WhatsApp are iOS 4.3 or later. This app is optimized for iPhone 5.
As noted here > WhatsApp Messenger for iPhone on the iTunes App Store
So that app cannot run on the iPhone 3GS.
I stand corrected but apparently you may not be able to update the device regardless.
Message was edited by: CS

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the phone. When I check e-mail via my macbook pro the attachment is a pdf and I can open it. Why is this happening?

I recently purchased an Iphone 6plus and I am receiving pdf attachments that are shown as winmail.dat attachments on the iphone. When I check the same e-mail on my macbook pro the attachment is a pdf and I can open it. Why is this happening?

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

I had recently purchased a iphone 5s in Oman and had to move to India.I am facing some hardware issues with the earphone slot. When i plug in the earphone there is lot of disturbance heard. Can i get it repaired in India under international warranty?

I had recently purchased a iphone 5s with OS version 7.1.2 in Oman and had to move to India.I am facing some hardware issues with the earphone slot. When i plug in the earphone there is lot of disturbance heard. Can i get it repaired in India under international warranty?

No. The iPhone warranty is not international. You will need to have warranty service done in Oman.

I just recently purchased an iphone 5s and today my speaker located at the rear end of my device is not sounding clearly, it sound muffed and blurry. Is there any way I could get a new one or get this fix for free?

I just recently purchased an iphone 5s and today my speaker located at the rear end of my device is not sounding clearly, it sound muffed and blurry. Is there any way I could get a new one or get this fix for free?

Hi Jayliin,
Take it to the Apple Store where you purchased it from. It is still under warranty. They will replace it if necessary.
Cheers,
GB

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symb

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
The instructions indicated that, depending on what needed to be erased, the process could take several hours. Even though the device had a Tom Tom application with all the maps of Europe etc (about 2GB) and there were several other apps on the device, it does not seem to me normal that the device would be still clearing into the next day - today!
Can you please help!?
Richard W.

Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

HT5622 I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy

I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?

There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer

My husband and I recently purchased an iPhone for each of us. When I connected my husbands phone to iTunes and registered it everything went okay. When I conncected my phone and the register screen came up I entered all info but when I was done, all my

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