My husband and I share an email address. He now wishes to have an itunes ie Apple account, but it won't let him as there is already an account with that email address- yes, of course, it's ME. How can we resolve this?

My husband and I share an email address. he now has a new phone which requires a link with itunes; he'd also like an itunes account. However, when he tries to set up an account, he repeatedly gets told the user name - ie our email address, is already taken. And then his attempt fails. SO surely two people with the same email address can have seperate apple accounts?

FaceTime, Game Center, Messages: Troubleshooting sign in issues
If still problem contact iTunes
Apple - Support - iTunes - Contact Us

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HT4527 My lad is trying to set up iTunes on his computer but it won't let him. He just been given an iPhone 3 and needs updating

My lad is trying to set up iTunes on his computer but it won't let him. He just been given an iPhone 3 and needs updating

Hello Derrick,
If you needs to update your iPhone, check out the following article that will assist with updating your iPhone with iTunes.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I need to change my Apple ID but it won't let me because the email address I want to put is already set as the second email address

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Hello Krystalb0407,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID.
Have a nice day,
Mario

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Thunderbird help forum.
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Hi Franklin
Thanks for your email. I already have done that and not resolve. I try in the iTunes to delete the app in the iPhone and then install again but that not resolve.
Thanks for your help,
Ricardo O. Nunes

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I think the McAfee suite will do the trick when I pay them a one-time fee of $69 or $179 for a year for unlimited support.
Your call of course but IMO a waste of money. Please read this first:
There are many forms of ‘Malware’ that can affect a computer system, of which ‘a virus’ is but one type, ‘trojans’ another. Using the strict definition of a computer virus, no viruses that can attack OS X have so far been detected 'in the wild', i.e. in anything other than laboratory conditions. The same is not true of other forms of malware, such as Trojans. Whilst it is a fairly safe bet that your Mac has NOT been infected by a virus, it may have another security-related problem, but more likely a technical problem unrelated to any malware threat.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
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I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

I'm trying to purchase an app which only costs 0.69p, and it's saying my payment method has been declined. How can I resolve this?

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It's now not letting me download free apps now

HT1212 My ipad is disabled and says it needs to be connected to itunes, when i connect it to itunes, itunes says that i need to put my passcode in my ipad for it to recognize it, but since it is disabled, i cant do this, how can i resolve this problem?

My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?

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I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

I got an iPad mini from a friend who is now passed away and I'm trying to activate it using my Apple ID but it won't let me because I have to contact the previous owner, what do I do!?

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(110829)

HT204053 I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?

I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
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I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account?

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Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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My husband and I share an email address. He now wishes to have an itunes ie Apple account, but it won't let him as there is already an account with that email address- yes, of course, it's ME. How can we resolve this?

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