My husband plugged in a password and we don't know what it is and cannot log onto the new computer. How can I reset the password if I can't log on?

My husband was setting up the iMac he got us for Christmas. I already have a MacBook Pro. I do not know the sequence of events but I do know he wanted to use my iTunes account on the iMac so I provided passwords. Now we cannot log onto the computer using any of my passwords. He must have mistyped something. How do we log onto the computer if we can't figure out what the password is?

If it's a new Mac I guess it's running Lion, if so, hopefully this'll help:
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

Similar Messages

I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes and I am unable to use computer at all

I have a Mac leopard. Did a recent recommended update. When it finished,I restarted then a window came up to enter Master Password. I don't know what it is and when I try to enter one, the window shakes so I am unable to use computer at all.

Please confirm exactly what Mac this is, and what 'recent update' you installed.

My itunes was working and I don't know what happened but I cannot re-install it again.

My itunes was working and I don't know what happened but I cannot re-install it again.

Do you get an error message when you try to reinstall iTunes? If so, what does it say? (Precise text, please.)

I've a few issues, my old computer was out of memory and i changed to a new one which was already on another itunes account. When i upgraded to os5 my library has gone it has synced with the new computer - how do i restore the old ipad information? ple

I've a few issues, my old computer was out of memory. I changed to a new one which already had another itunes account (for my business) when i upgraded to os5 my library has dissappeared as it has syncd with the new computer. Is there any way i can restore the information previously from my ipad? really appreciate any advice thanx in advance

Lynda-
If you still have the old computer, you should be able to connect the iPad, run iTunes and restore from a backup from a previous sync. Now that you have it updated, you will not need to do that again.
Fred

My entire phone got hacked and now I believe there is a cloned phone number who is texting my contacts....very bad things and I don't know what to do....get a new phone? New number?

Within the last few months I have gotten several snap shots of conversations from friends that showed it was my phone number but the conversation was not from me. It was someone using my information but texting frieda, family, and some co workers very obscene things. But the person was using completely juvenile context and I don't do that at all with my texts. The worst part was it began becoming such a huge issue when the cloned number or whatever was texting guys stuff and I wasn't the actual person texting. I got no responses to my phone but I had some very confused friends and even at one point my boyfriend got texts from my number when I was literally sitting next to him and my phone was on the coffee table. Anyone have any ideas on what I need to do. I have reset my phone, deleted everything off of it, reset passwords, I don't use location services but I am still having people getting crude messages. It's to the point now that my very own friends don't talk to me through text or my personal email because they don't know if it is truly me. Please help!

Your phone is not hacked however your sim card probably IS cloned.
YOU need to contact your Mobile Network and local police right NOW !

I have a subscription to adobe export pdf; i have changed computers and now i would like the adobe export pdf on the new computer -- how do i download the adobe export pdf?

i want to know how do you download adobe export pdf on to a new computer?@

There is nothing to download for ExportPDF. Simply go to https://cloud.acrobat.com/exportpdf, and sign in with your Adobe ID. Once there, you can use ExportPDF.

Since 2 hours I receive automatic mails each 5 sec " i_ request m , asking for mailing subscription confirmation I'm worried it does not stop and I don t know what it means and what to do

Since 2 hours I receive automatic mails each 5 secondes and it never stops until now
its always different origin but it has in common " I-request for subscription confirmation etc...."
does anybody know about that and what to do ?
thanks

Hi KLB,
Welcome to the forum. I would like to look into this for you. Please could you send me in your details using the link found in the "About Me" section of my profile?
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed and you don't know what it is now?

How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.

So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases

I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password?

I am trying to set up a co-worker's email on her iPhone and I don't know what her password for Thunderbird is and neither does she. Can I get the password somehow, or what do you recommend?

There is no password to Thunderbird. The password you need is to the email account. Contact the email provider for password reset.

Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop?

Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.

Erica,
     I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
     I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
     It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
     Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
     I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
   For the rest of us, please post when you find a solution.
     Best.
     BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others)

I am locked out of my phone. Asking for a google user name and password? I don't know what it is!

I am locked out of my phone. Asking for a google user name and password? I don't know what it is!

http://techobar.blogspot.com/2012/11/unlocking-lock-pattern-after-too-many.html
Or this site.
http://about-google-android.blogspot.com/2013/04/how-to-unlock-android-phone-when-forgot.html

If i have Time Machine backed up on an external hard drive, do i just plug the drive into another macbook pro and all my stuff is in the new computer? also, does it matter if the new computer is running Lion when the backed up info came from Snow Leopard

If i have Time Machine backed up on an external hard drive, do i just plug the drive into another macbook pro and all my stuff is in the new computer? Also, does it matter if the new computer is running Lion when the backed up info came from Snow Leopard 10.6.8?

No and Yes
Don't use TM for this purpose, clone your drive to an external, plug the external into another MBP and reboot from it. Please note that booting a machine that came with Lion may not be possible from a drive with Snow Leopard.

HT1212 my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"

I was gave an Apple iPod Touch that was disabled and I called the Apple Store and they emailed me what to do and I plugged my iPod up to the PC and now it's saying that the iPod is unable to be recognized and I don't know what to do now

I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?

Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

Hi...so ehmm... my password for my iPad 2 was in Greek...and I forgot to change it when I downloaded iOS 7.... so when I openned my iPad it wanted my password but...it hadn't greek keyboard...and I don't know what to do! Pleaseee help me!!!

Hi...so ehmm... my password for my iPad 2 was in Greek...and I forgot to change it when I downloaded iOS 7.... so when I openned my iPad it wanted my password but...it hadn't greek keyboard...and I don't know what to do! Pleaseee help me!!!

no you can't as iTunes requires you to go to the iPad and turn OFF find my iPhone
which you can't do as there is no greek keyboard to sign on with
in other words
NO greek keyboard -
requires the greek keyboard to resolve
well done Apple

My husband plugged in a password and we don't know what it is and cannot log onto the new computer. How can I reset the password if I can't log on?

Similar Messages

Maybe you are looking for