My husband put password in & did not write down-now I cannot access the privacy and security settings....can you help

this was on my laptop - he input password on his own voliton but did not write it down. I want to control my laptop - can I get a password change authorization please.

Can you start Firefox in Safe Mode?
You can use one of these to start Firefox in <u>Safe Mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Similar Messages

  • I added Gmail to my iTunes store/account.  Now I cannot access the Store and after I enter my Apple Id password it tell me I need to verify my Gmail acct, press ok for details.  Once I press ok, the screen shows my Gmail address and underneath it states m

    I added Gmail to my iTunes store/account.   My gmail account is:  [email protected] and it shows up on the settings in iTunes, and my account.  The problem is I cannot access the store with this ID.  A response says:  You have not verified your ID, press ok to review instructions to verify your ID.
    Reply to this is:  An email has been sent to the address below with a link to verify your Apple ID.  Make sure to check your email and follow the link to complete the creation of your AppleID.
    Beneath my email address:
    Your Email has already been validated successfully.  Thank you.
    Please HELP.
    I am using:
    Windows XP
    Internet Explorer 9
    Norton 360
    iPhone 4
    Google toolbar on my computer.

    Hi Michael,
    Yes it is now resolved but not after I send iTunes a request for help and explaining the problem.  They send a first reply explaining how I needed to verify my account and gave me the link to do that.  You and I know that this did not help, so I replied telling them that this was not working and iTunes did the reset for me.
    You may want to open a help ticket with iTunes help.  That is the only way it works.
    Regards,
    Gloria J Bisson

  • HT201441 Hello , my name bonilla astrid buy an iphone from a vendor and I forgot the key put it 10 times and I did not realize I had icloud account of the seller and is no longer in the country nose to do would help me please await your response thank you

    Hello , my name bonilla astrid buy an iphone  5 from a seller and I forgot the key put it 10 times and I did not realize I had icloud account of the seller and is no longer in the country nose to do would help me please await your response thank you very much .

    Sorry, without knowing the Apple ID/Password that was originally used to activate this phone, then there is no way to re-activate it, as you've found out.
    Apple can't/won't help you. Your choice is to get this info, or you simply won't be able to re-activate this phone.
    If you ex won't give it to you, then consult a lawyer.

  • I need to find out dollar amount on iTunes "Give any amount" gift cards I purchased, store clerk did not write down the amounts

    I need to find out dollar amount on iTunes "Give any amount" gift cards I purchased at CVS, store clerk did not write down the amounts when I purchased.

    Without scratching them off to get the numbers and redeeming them there is no way for you to do so. You could go back to CVS and see if they can get the data from their computer or see if your receipt helps.

  • TS4036 My iPhone5 was replaced today and when I did a restore I was only able to access a previous backup to the backup that I did yesterday? Hence, I do not have access to some apps such as ebooks and games. Can you help resolve this issue?

    My iPhone5 was replaced today and when I did a restore I was only able to access a previous backup to the backup that I did yesterday? Hence, I do not have access to some apps such as ebooks and games. Can you help resolve this issue?

    My girlfriend had a similar issue because her new device was not updated to IOS7 when she turned it on, but her backup point was created using IOS7.  Check to be sure the restore point was created and then factory reset the phone after you have updated to 7. 

  • Do you know why I cannot access the scheduling and rescheduling features of onetoone? This is over several days.  Either I am not able to fill in the ID/password boxes from an Apple email appointment reminder, or if I go through Apple onetoone via Safari,

    Do you know why I cannot access the scheduling and rescheduling features of onetoone? This is over several days.  Either I am not able to fill in the ID/password boxes from an Apple email appointment reminder, or if I go through Apple onetoone via Safari, I get perpetual spinning after I fill in and click. Help! Thanks.

    Call the store in question:
    http://www.apple.com/retail/
    Extension 5 in the stores in my area has usually led me to getting ahold of a real person.  It may differ by store.

  • I installed Mountain Lion on my iMac. Now I cannot access the Internet. All the other computers and tablets have no problem. I did PRAM and MC reset, modem reset, etc., all the usual ju-ju. I also cannot connect on my local network to any other computer.

    I installed Mountain Lion on my iMac. Now I cannot access the Internet. All the other computers and tablets on the network have no problem. I did PRAM and MC reset, modem reset, etc., all the usual ju-ju. I also cannot connect on my local network to any other computer. Yet Network control panel says I am connect to the modem, and Network Diagnosis says I am connected to the Internet. It's like the blind man who has eyes that cannot see. BTW, I am not some newbee. I have been a Machead since the early nineties and set up a half dozen networks, including the one I am using at home to which the iMac mysteriously is there but not. This has me stumped! I am considering going back to 10.7!

    Select  ▹ System Preferences ▹ Network ▹ Advanced ▹ TCP/IP. What values are shown for the following:
    Configure IPv4
    IPv4 Address
    Subnet Mask
    Router

  • I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***? :(

    I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***?

    OH NO!!! sorry getting words all muddledup here,. they're Apple iphone/with mic/brand new (that new shape) in-ear-ear-bud type headphones,. NOT thirdparty headphones at all...
    Hmmmmmm,. will have a rethink,.
    ...but indeed,. many thanks for all the suggestions....

  • Tho bl Email in iPhone to the Reserve email and i can not Reception any email he go to the email and send i can see my emails in the Hotmail website what i can do

    Tho bl Email in iPhone to the Reserve email and i can not Reception any email he go to the email and send i can see my emails in the Hotmail website what i can do i need my email in my iphone i try to go apple>support>apple id>name and email> and i can not i using iPhone 4s in 6.0

    Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com

  • HT1351 the devices is not popping up in our itunes. is anyone else having this problem. can  you help me if you have

    the devices is not popping up in our itunes. is anyone else having this problem. can  you help me if you have the same problem

    Try rebooting the computer and restarting the device.
    Try a different cable.
    In rare cases fluff in the connector port can prevent proper contact with the connectors used to transfer data. An air duster or thin piece of card or plastic can be used to tease out debris if that is the problem.
    tt2

  • "Windows cannot access the specified device, path, or file, you may not have appropriate permission to access the item" Why?

    Whenever i try to access any folder on my computer(Windows 7), it tells me "Windows
    cannot access the specified device, path, or file, you may not have appropriate permission to access the item",
    this happens even for My
    Computer and Control Panel. It's driving me nuts! I'll be honest here, I was trying to uninstall Visual
    Studio 2013 Communityfrom my computer by going to Programs
    and Features but for some reason, it was getting stuck at "Configuring
    Your System". After trying it numerous times, I went to the visual studio installation directory, and removed
    the installation files from there. I even removed the files from the C:\Program
    Data folder, then i went back to Programs
    and Features and tried to remove the listing there, but I got a dialog box saying "you
    don't have sufficient access to uninstall visual studio" . I googled this problem and found this  solution
    (http://superuser.com/a/174198)
     then i tried using the solution, I used SubinAcl and
    changed the registry permissions as mentioned in the solution and ended up like this!
    All the access permissions are set correctly (that's what I can make out...)
    Please Help!

    Hi
    Some required information are needed for us to help you.
    Hi NabeelOmer,
    We wonder if you have taken any action such as system restore after this issue occurred.
    You might also try this command to restore your access control list.
    Run this command to navigate to the drive letter, example is D
    D:
    To reset all permissions, run this command
    icacls * /reset /t /c /q
    Visual Studio is a very invasive program and which provides the ability to enumerate projects and solutions for system, user should never try uninstalling it manually without any guidance.
    Visual Studio made changes for your whole system, if the file has been moved or deleted this error would occur.
    Since you mentioned that you get this error almost everywhere even in control panel. We suggest you repair/reinstall your Visual Studio first and check if it could be fixed.
    How to: Repair Visual Studio
    https://msdn.microsoft.com/en-us/library/aa983433%28v=vs.90%29.aspx?f=255&MSPPError=-2147217396
    Regards
    D. Wu

  • "Windows cannot access the specified device,path, or file.You may not have the appropiate permission

    We subscribe to a service called "Vault" which provies its documents in encrypted PDFs using the etd format. As well as Digitial Editions we have Acrobat Reader 9 installed on our PCs (Windows XP,SP2). When a user tries to download any of the documents they are seeing the following error:
    "Windows cannot access the specified device,path, or file.You may not have the appropiate permissions to access the item."
    However, if they open Digitial Edtions (or have had it open at some point in the past) before they download the document it opens without any problems. We use ZEN works to manage our PCs, and we use something called Dynamic Local User (DLU) which means that when a students logs into a PC the user's local Windows account is created on the fly, and then when they log out it is then deleted. This means that they are effectively using Digitial Edtions for the first time everytime they log into a PC.
    As anyone else seen the above error? Also, is there a way of stopping it? What does Digital Editions do the first time it is opened? Are there registry keys that we can add, which emulates the opening of Digital Editions so it doesn't have to be opened first before we can download the Vault documents?
    Any advice/tips would be most welcome.

    Hi
    Some required information are needed for us to help you.
    Hi NabeelOmer,
    We wonder if you have taken any action such as system restore after this issue occurred.
    You might also try this command to restore your access control list.
    Run this command to navigate to the drive letter, example is D
    D:
    To reset all permissions, run this command
    icacls * /reset /t /c /q
    Visual Studio is a very invasive program and which provides the ability to enumerate projects and solutions for system, user should never try uninstalling it manually without any guidance.
    Visual Studio made changes for your whole system, if the file has been moved or deleted this error would occur.
    Since you mentioned that you get this error almost everywhere even in control panel. We suggest you repair/reinstall your Visual Studio first and check if it could be fixed.
    How to: Repair Visual Studio
    https://msdn.microsoft.com/en-us/library/aa983433%28v=vs.90%29.aspx?f=255&MSPPError=-2147217396
    Regards
    D. Wu

  • I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don't have an iCloud account and Iam lost can you help please.                                                        John

    I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
    John

    You are getting this message because you are trying to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

  • When going through the download process with social monkee and getting to the point of adding it to firefox I get the following message: 'Social Monkee could not be installed because firefox cannot modify the needed file'. How can this be fixed?

    When going through the download process with social monkee and getting to the point of adding it to firefox I get the following message: 'Social Monkee could not be installed because firefox cannot modify the needed file'. How can this be fixed?

    That is usually caused by a missing unpack directive (&lt;em:unpack&gt;true&lt;/em:unpack&gt;) in the file install.rdf of that extension.
    See https://developer.mozilla.org/En/Updating_extensions_for_Firefox_4.0#XPI_unpacking
    -----

  • HT1595 I have just bought apple tv which allows me to play music through airport express but when  chose to watch a movie the audio comes from the tv and does not give option listen through other speakers served through airport express. Can you help me ?

    I have just bought apple tv which allows me to play music through airport express but when  chose to watch a movie the audio comes from the tv and does not give option listen through other speakers served through airport express. Can you help me ?

    No, you cannot seperate the audio and video stream.
    You can use optical audio to a sound system (I use sony sound bar) and play the audio via that.
    jules

Maybe you are looking for

  • Exception while calling Webservice deployed in WAS 6.1

    Hi All, My application exposes web services and am getting below error when invoking from SOAP UI tool. Developed in RAD 7.5, deployed in WAS 6.1.0.21 and uses JAX-WS. Googling points to JAXB error when using Date, Timestamp data types. I am not usin

  • How to open a macro in .odt file from command prompt

    HI, This is sekhar.I m facing a severe problem mentioned below. i have some macros in my ooDoc_w_makro.odt file.i have to start a particular macro from command promt . i have tried the following thing. C:\\Program Files\\OpenOffice.org 2.0\\program\\

  • IMac early 2009 freezes and monitor is flickering

    Hello, After being a Macuser for about 25 years, i now have a question. After a while my old iMac (iMac (24-inch Early 2009), OS X Yosemite (10.10.2), 2,93 Ghz, 8 GB RAM, GeForce GT120) suddenly freezes and the Monitor starts flickering. The upper ha

  • HP 2540 deskjet printer copier scanner .

    Im really struggling to get my new printer to print anything! I have installed the cartridges correctly, followed all instructions on the screen regarding set up procedure, and checked all the lights on the printer  are all working.dispite all this,

  • Installing php, mysql and apache

    Hey guys, Basically Im at university and doing a web development project and i need to use mysql and php, and someone told me leopard already comes with it? Does anyone know how i can get it to work correctly? any steps from the beginning? - am new t