My husbands iPhone 5 has a shadow up the screen how do I clear it?

I Have a iPhone 5  on IOS 7.1.2 and it has developed a long shadow down the screen today on all screens but it is not as obvious on the home screen.
how can I clear it?

Hello there, Biddy.
The following Knowledge Base article offers up some great recommendations for troubleshooting issues with the display on your iOS device:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see lines, missing sections, discoloration, or poor image quality
Try to restart your device. If you can't restart, reset your device.
If restarting or resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • HT4061 Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

    Hi I dropped my iphone 5 in water last night, it is working but has shadow over the screen how can I get this fixed?

    Probably too late to do anything but replace the device at this point.
    Once electronics get wet, the best thing to do is turn it off and put it in silica gels packs or uncooked rice for a minimum of 72hrs.  Only then should the user attempt to power the device on.

  • My iPod nano has a lock on the screen.How can I unlock and use my nano?

    My iPod nano has a lock on the screen. How can I unlock and use my iPod?

    Do you know there is the lock/unlock thing on the top or bottom right? If that doesn't work, hold down the middle circle and top portion of the circle button at the same time and hold until the screen goes black. Let go and soon an apple will appear. If you wait / press some buttons (i am not sure exactly how this part works) it will turn white and then the screen will appear again. You have all your music and everything still but the problem should be gone. This also works if your iPod ever freezes.

  • My iPhone 5 has Water/Condensation Underneath the Screen! Help ME!

    I left my iPhone out on a bench near the pool while I went swimming. People were shooting water out of water guns everywhere so it's possible some of the water got onto my iPhone. The iPhone works perfectly and it was dry when I picked up and it was still working. Now there's dark spots and blue discoloration under the screen! I really freaked out and put it in a bag of rice. Has this happened to anyone?? What should I do!?! Thanks!

    See http://support.apple.com/kb/index?page=servicefaq&product=iphone
    iPhone model
    Out-of-Warranty Service
    iPhone 5
    $229
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    And remember the lesson you learned...

  • My Iphone 4 has a section of the screen not responding to touch - it's where i have to enter my pincode so won't unlock - what can I do?

    Hi I have a strip across the middle of my Iphone 4 screen that is not repsonding to touch at all.  One minute it was working the next it wasn't.  It's right across where I need to input my pincode to unlock, so I can;t do anything with the phone at all. I've tried soft resetting it etc but no joy.  What else can I do - phone is only 6 or 7 weeks old

    well recomend to see if ur iPhone is under warranty.. but sounds like a hareware issue! you can try it but i dont think it would work but to see if its a software issue put device it Recover mode or known has DFU mode an force restore (you will lose all content on the iPhone) an install 6.1.3 fresh on it but to me sounds like a LCD & Digitizer problem might need a new Assembly...

  • IPhone 5 has vertical lines on the screen. Help !

    Hey a few days ago. I left my phone on a table faced down in a small puddle of bubble mix. ugh.
    Everything works the sound, touch screen, camera. No glitches. But my phone is discolored & has vertical lines.
    I was wondering of If should just get a new screen or if there's a better way ??

    Try backing up the phone and then do a restore, when you restore set it up as new to see if it still persists if it does you''ll probably need a repair.

  • New iPhone 4S has a grain under the screen

    Hi, i bought an iPhone 4S yesterday new from Carphone Warehouse. Once I peeled the plastic back to reveal the new iphone I noticed there is a small grain (Glass or Sand) under the glass in the top corner, I know its not much but its really bugging me, can I do anything about this?

    Take it back.

  • My iphone 4s has blue bars on the screen. I can't see anything on the screen. How do I fix?

    I can't see anything on the screen. I can receive calls but can't do anything on it. Help. How do I fix?

    Try a reset by pressing and holding the home and power buttons until the white Apple logo appears.  Ignore the slide to power off screen.

  • My iphone 5 has a lock on the rotation

    my iphone 4s has a lock on the rotation. how can i take it off

    screen rotation lock.
    Actually, it's the portrait orientation lock.  Unlike iPads, iPhones can't be locked in landscape orientation.

  • IPhone 5c has simple passcode set. Screen is zoom super large and cannot enter passcode to unlock

    iPhone 5c has passcode set. The screen is zoomed so big cannot enter passcode. How do I fix this? And prevent this from happening again?

    Double-tap three fingers to zoom in and out.
    When zoomed in, drag with three fingers to move around the screen.
    Go to Settings > General > Accessibility and turn Zoom: OFF.

  • My iphone has blue lines down the screen

    My iPhone 4 has blue lines down the screen which occasionally change colour. I've tried resetting it and restoring the settings but it is continuing to do this. please help....

    To rule out a software issue, set it back to factory settings without using the latest backup.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If still lines on the screen, this is hardware related and the phone needs to be serviced:
    iPhone - Contact Support - Apple Support
    Service Answer Center - iPhone

  • My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update.

    My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update. It's not my home sharing or router setting, I have an ipad that I haven't yet updated that works completely fine and my network is run on the newest AirPort Extreme.

    i have same problem but much worst.. i update my iphone4s ios 7.1.1 to 7.1.2 and my iphone CAN'T READ MY SIM, MODEM FIRMWAY GONE, IMEI GONE, and same issue as you guys can't hear sound on my speaker but using earphone works, battery drain much faster than before. Any suggestion guys to Fix my iphone.thanks a lot. APPLE PLEASE FIX. TAKE ACTION.

  • My iPHONE 5 wifi is NOT working when am 3 feet away from router while my iPhone 4s has full signal all the time.Please help.

    My iPHONE 5 wifi is NOT working when am 3 feet away from router while my iPhone 4s has full signal all the time.Please help.

    The problem would seem to be in the firewall in your router.  Have you tried disabling it? I assume you've updated the router firmware, right?  Consider bypassing the ISP provided router (using it as a modem only) and unsing another device such as an Aiport Express.

  • HT4623 My iPhone 4 has become unresponsive during the update. It's showing a progress bar and has not moved for over half an hour can anyone help ?

    My iPhone 4 has become unresponsive during the latest update I have a progress bar about half way through the update and it hasn't moved for about an hour can anyone help???

    Hey Ali.M27,
    Thanks for the question. I understand you are experiencing issues with your iPhone during an iOS update. If your issues persist, you may need to restore your device in recovery mode:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • My iPhone only has "headphone" volume, no "speaker" volume.How do I fix this so I can hear phone calls?

    My iPhone only has "headphone" volume, no "speaker" volume.How do I fix this so I can hear phone calls?

    The phone may be stuck in headset mode. Rapidly plug and unplug a headset 10x to free up the switch inside the jack.

Maybe you are looking for