My husbands password was used to download Extreme 777 app. I would like to change the name and purchase point under my password, but it won't let me without purchasing new app. If I do this , I must delete current app and lose all my credits and start ove
My husband's password was used to download app. ( Extreme 777) onto my ipad 2. I have now changed the apple ID to my own, but I cannot use my $20.00 credit in itune on this app. It says app. was purchased under another ID and i must purchase app. in my ID. I tried going back to his ID to redemm $ 20.00, but gift cards were redeemed under my new ID, therefore leaving 0 balance under his ID. If I purchase app again, I will lose all current credits on this app. Anyway to change the name on original download or transfer credits to new app?. Thanks
Apps are forever tied to the AppleID used to download them.
You cannot use your AppleID to add credit to an app purchased
under your husband's AppleID. You must either download the
app under your AppleID (in effect starting over) or add credit to
his account.
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Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling -
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Any ideas?Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
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Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
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Sign out from Find My Phone in iCloud, and sign out from your Apple ID in Settings/iTunes & App Store
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Cheers
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