My I/O port isn't working on my touch

when I connect the touch with the usb cable its not recognized any more I tried diffent cables and usb ports. Resetting hasn't helped either. I have also tried different computers. Nothing. Everthing else seems to be working normally. Now I can't even charge it.

Time for an appointment at the Genius Bar of an Apple store. You likrly hav a hardware problem based on the troubleshooting you already performed.

Similar Messages

One USB port isn't working...

Hey,
I just realised that one of my USB ports isn't working when I plugged in my mouse... Should I be very concerned about this?
I live in a really remote community (ie no stores anywhere closer than a 3 hour plane ride away) and can't bear the thought of living without a computer for several weeks if I send it to Apple to be repaired.
Could it be a sign that there's something else going on? Is is expensive to fix?
Thanks!!

Welcome to the Apple discussions.
When one USB port isn't working, often a Power Management Unit (PMU) reset will fix it. Follow these directions: http://docs.info.apple.com/article.html?artnum=14449

HT204371 airport express Ethernet port isn't working

why isn't my airport express ethernet port not working????

We will need more information than this.
What generation of Express is it? What OS are you using? Have you tried with multiple cables?

I am being told that "Back to Mac" isn't working because NAT Port Mapping is turned off on my router. What does that mean and how do I fix it?

I am being told that "Back to Mac" isn't working because NAT Port Mapping is turned off on my router. What does that mean and how do I fix it?

AirPort Utility is in your Utilities folder:

My ethernet port is not working

I recently had my macbook sent into the store to repair a bad logic board (fried in a thunderstorm) and over the past month I have noticed that my ethernet port wasn't working. Before the storms our router was acting up so I figured our maintenance was working. When I noticed the bandwidth slowing I checked my ethernet connection only to find I have been using wireless this whole time.
Now I'm not sure if the apple store technicians (it was actually shipped off site to be repaired) checked the ethernet port when I last sent it in because from my knowledge it was working before the storm and I had never checked it afterwards.. I really don't want to be charged another $200 to fix a problem that could have been fixed during the same time as my previous work order.
I also had a bad experience with their timely service, my macbook was there for about a week and a half with no progress on anything when it was supposed to be shipped off site and when it finally was shipped off site it took a matter of two days to be fixed. That would have been two weeks less than my month turn over for this repair.
Any help or suggestions on what I should do and how I should approach the apple store? I really do not want a repeat and cannot afford to turn my macbook taken from me as it is being used for my current job.
P.S. I have singled the ethernet port to my computer as I had used my dad's macbook on the same ethernet cord and his worked, mine did not.

I have updated my computer this morning, it didn't change anything regarding the ethernet port. I also logged onto my windows through bootcamp and ran ipconfig. When I look into the ethernet option it says "media disconnected" could this mean the port is simply loose? or would there be a different sentence there if it was actually damaged. When I went under profiler though it did not say no ethernet ports are found but just listed off the usual numbers.
I'm tempted to reset my SMC but I want to make sure it will have no side effects on my computer, I really hope I can talk to the apple store because I'm really sick of their service to me.
I'm going to ramble for a bit but I feel like I got taken advantage of because I cannot be pushy or rude to others even in inconvenience. It was ~$100 for the repair service which isn't terrible and ~$130 for a new logic board togehter I ended up paying just under $300 for the complete repair which on it's own is not horrible either. However my computer was stuck in their system for a little over a month, it took 1 week to get the diagnosis which from there it should have been shipped off site to be repaired (and if followed how much time it took later on I would have been two days until I had my computer back) however every time I checked the status and called in the genius' replied it has been shipped off site so the status will not update until a repair has been finished. after a week of bombarding people at the apple store with phone calls asking how my computer is doing I finally got a call saying "it has been a week since we have heard from you about your computer, would you like for it to be repaired?". This was unbelievable all of my phone calls did not go through (was around 20 or so multiple ones in a day) and I wasted a week just to find my computer was basically lost in their store. Finally it was shipped off and repaired and sent back to me. When I brought this up to the manager in store she simply stated that there was no confirmation to repair the computer until I answered that phone call over a week later, which is absolutely ridiculous.
I received no other help from that point and ended up paying the full bill (which wasn't my purpose but still..) and I refuse to be treated like that again when it was supposed to be a somewhat simple procedure.
end rant.
Anyway, I really hope this works because I do not feel like repeating this event nor paying another ~100 service fee for something that could have been repaired during the same time.

MacBook Pro USB ports only sorta working...

Both USB ports on my MacBook Pro have stopped being recognized. I can still synchronize my iPhone, but cannot use thumb drives or external hard drives. I've tried all the previously suggested remedies to no avail. Other thoughts, please.

Hey deanfromjensen beach,
Thank you for visiting Apple Support Communities.
That is odd that your USB ports are working to sync your iPhone but not working with thumb drives or hard drives. Do USB keyboards or mice work?
There is an article for help troubleshooting USB in Yosemite.
OS X Yosemite: If a USB device isn’t working
Also check the troubleshooting in this article:
USB and FireWire Quick Assist - Apple Support
Please let us know how it goes,
Nubz

HH3 Type B port forwarding not working.

Hi there.
I have searched absolutely everywhere for a solution to my problem before posting here. Basically port forwarding isn't working at all on my HH3 Type B router.
I've read all about the problems people have had with the Type A's but as far as I see nobody seems to have a problem with the Type B in regards to port forwarding or loopback.
I've set up port fowarding on many different routers with many different ISP's so I don't think it's something I'm doing, or rather, not doing but you never know.
These are the steps I take when setting up port forwarding:
Firstly setting up my static IP (obviously only needed to be done once) which I've chosen one outside of the routers DHCP range as I've always done in the past. Then I open the router screen, go to Settings / Advanced Settings / Port Forwarding / Supported Applications and click "Add new game or application".
I then enter a name, change "Copy existing game or application" to "No", and then change the "Protocol" to UDP or TCP as needed (also have tried using "Any" too with no luck). Next add a "Port Range" for example 12345 - 12345 then add "Translate To" 12345 - 12345 (port ranges obtained from portforward.com per application) then click "Add" and repeat for additional ports as needed.
Once that is all done, click "Apply" then go to Port Forwarding / Configuration or go to Home Network, select the applicable device and choose the newly added application from the "Port Forwarding" drop down list (and choose applicable device if doing it from Port Forwarding / Configuration). Click "Add" once application is selected.
Add additional applications where needed then finally click "Apply" to store the forwarded ports.
Close router page and port forwarding should be fully setup and working.
That's basically how I would do it anyway, but I also checked on portforward.com and it says pretty much the same and on these forums as well as a few other sites and I see nothing different but port forwarding still isn't working.
In my router "Event Log" it does show "The Port Forwarding entry of [xxx.xxx.x.xx] has been added or modified.".
My Firmware version is V100R001C01B036SP03_L_B. Last updated 19/05/13.
I have no firewall on my pc and the one enabled on the router is set to default but have also tried disabling it. Have tried enabling DMZ as suggested in various places with no luck and have tried changing UPnP settings again with no luck.
So if anybody has any suggestions I am all ears because this is bugging me so much as there are a few applications and games that require port forwarding and are pretty useless without it really.
Thank you.

If you follow the instructions on this page, it should work. Please see note about CG-NAT.
Port forwarding problems
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

My IPad charger isn't working, My IPad charger isn't working

My iPad Mini charger isn't working and I don't know what to do....

Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Could be the charger, cable or iPad. Plug the cable into the iPad & computer. If it says "Not Charging", the cable is probably good. (It is charging but very slowly.)
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
And this - Unplug the charger from the iPad and then replug. May resume charging.
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

What do I do if my iCloud isn't working

WHat do I do if mt iCloud isn't working after after my iOS 7 upgrade?

Find a more powerful USB port or buy a wall-mount charger from Apple.

Mail Client Crashing, Mac Messenger won't connect, 1 USB port won't work!!!

Any ideas on why my macbook pro has the above probs.....Wen I open mail and click on a message, Mal just crashes and gives me a message to relaunch. MSN won't connect no matter how many times i reinstall it and my son decided to unplug his Ipod from the usb port and now anything i plug into the port isn't recognised.......Pleeeeeeaaassseeeee Help!!!!! TY

Both cables (Cat5e and Cat6) that I used was tested with my WD live hub and worked at 1 Gbps. The Cat5e is not shielded and I'm fairly confident the Cat 6 cable is unshielded as well. I should mention at this point that I've made my own network patch leads for over 10 years now and my networking career started out using coax cables. I would say that I know what I'm doing and can concluded with 100% certainty that it is not the cables.
After installing Windows 7 through Bootcamp there is not even an option in the network adapter setting to set the speed any faster than 100 Mbps.
After going to my local Apple store (30 Km away in London!) the genius I spoke with suggested I book a slot and bring it in for them to test to determine if a new logic board should be ordered. I must be honest, I thought however I spoke with would treat me like an idiot and try and blame anything but the mac but she listened and agreed with my assessment and suggested I bring it it for a test.

NAC ADSSO with NAC Module isn't working for all modules

Hello,
We have a NAC OOB-L2-VG Deployment at the Central Site with VLAN Mapping and ADSSO which works just fine.
As part of the project we have implemented NAC Modules on ISR routers for the branch offices; same topology but as the documentation states no VLAN mapping was configured. The problem is that for some users in one branch office the ADSSO isn't working and in another branch office the ADSSO isn't working at all, all the users are getting authenticated with a local user we defined on the servers.
The configuration in both modules is exactly the same; they are using the same user to access the AD (the one used on the ktpass) the data links to the central site are both 1 Mbps and everything is pretty much the same thing.
I have checked the logs on the CAS-Module and it states that Windows SSO is running:
Nov 27, 2009 10:08:23 AM com.perfigo.wlan.jmx.admin.GSSRetrier$RetrierTask run
INFO: GSSR - Windows SSO is running
The interesting thing is that when the user goes thru the NAC process I see these logs:
Nov 27, 2009 8:55:13 AM com.perfigo.wlan.jmx.admin.SWissServer run
FINE: Sent Response to /172.19.5.11!
Nov 27, 2009 8:55:13 AM com.perfigo.wlan.jmx.admin.GSSServer$GSSThread run
INFO: accepted ADSSO socket ...Socket[addr=/172.19.5.11,port=1431,localport=8910]
Nov 27, 2009 8:55:13 AM com.perfigo.wlan.jmx.admin.GSSServer$GSSThread run
INFO: accepting ADSSO socket ...
Nov 27, 2009 8:55:13 AM com.perfigo.wlan.jmx.admin.GSSHandler run
INFO: processing socket ...Socket[addr=/172.19.5.11,port=1431,localport=8910]
Nov 27, 2009 8:55:13 AM com.perfigo.wlan.jmx.admin.GSSHandler run
INFO: TIMEOUT_SET FOR ADSSO SOCKET ... Socket[addr=/172.19.5.11,port=1431,localport=8910]
Nov 27, 2009 8:55:13 AM com.perfigo.wlan.jmx.admin.GSSHandler run
INFO: reading peer's token_length Socket[addr=/172.19.5.11,port=1431,localport=8910]
Nov 27, 2009 8:55:28 AM com.perfigo.wlan.jmx.admin.GSSHandler run
SEVERE: IO Error: Socket[addr=/172.19.5.11,port=1431,localport=8910]:Read timed out
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissHandler processPacket
FINE: SWissServer: get request from : 1043@/172.19.5.11
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissHandler processPacket
FINE: SWissServer: Client OS is WINDOWS_PRO_XP
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissUtil parseClientAddrList
FINE: IP=/172.19.5.11, MAC=00:1E:4F:53:97:7D
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.Shell writeToClick
FINE: /proc/click/intern_arpq/add_interest-->172.19.5.11
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.Shell writeToClick
FINE: /proc/click/intern_arpq/remove_interest-->172.19.5.11
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissUtil getOpProviderListData
FINE: IP=172.19.5.11, VLAN=19, OS=WINDOWS_PRO_XP
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissUtil getOpProviderListData
FINE: Default Provider=Local DB
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissUtil getOpProviderListData
FINE: Providers=Local DB;
Nov 27, 2009 8:56:18 AM com.perfigo.wlan.jmx.admin.SWissUtil getOpProviderListData
FINE: Number of providers=1
The IP address 172.19.5.11 is the IP of the PC during the unauthenticated role; what the user is finally seeing is the CCA Agent asking for user and password instead of using the ADSSO.
The version of the Agent is 4.1.10, the NAS and NAM are running 4.1.8 and the only ackword thing is that the Active Directory Servers are running Windows 2000 SP4.
Any assistance would be much appreciated.
Thanks,
DL.

Hi,
I too have the same error , Any one knows how to resolve this
Socket[addr=/10.80.0.220,port=1583,localport=8910]
2010-09-28 10:57:38.028 +0530 DEBUG com.perfigo.wlan.jmx.adsso.GSSServer               - accepting ADSSO socket ...
2010-09-28 10:57:38.041 +0530 DEBUG com.perfigo.wlan.jmx.adsso.GSSHandler              - processing socket ... Socket[addr=/10.80.0.220,port=1583,localport=8910]
2010-09-28 10:57:38.041 +0530 DEBUG com.perfigo.wlan.jmx.adsso.GSSHandler              - TIMEOUT_SET FOR ADSSO SOCKET ... Socket[addr=/10.80.0.220,port=1583,localport=8910]
2010-09-28 10:57:38.041 +0530 DEBUG com.perfigo.wlan.jmx.adsso.GSSHandler              - reading peer's token_length from Socket[addr=/10.80.0.220,port=1583,localport=8910]
2010-09-28 10:57:38.670 +0530 ERROR com.perfigo.wlan.jmx.adsso.GSSHandler              - IO Error: Socket[addr=/10.80.0.220,port=1583,localport=8910] null
2010-09-28 10:58:40.215 +0530 INFO com.perfigo.wlan.jmx.adsso.GSSRetrier              - GSSR - Windows SSO is running
2010-09-28 10:59:26.308 +0530 WARN org.apache.commons.httpclient.HttpMethodBase       - Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended.
2010-09-28 10:59:38.478 +0530 INFO com.perfigo.wlan.jmx.admin.OOBDelayTask            - OOBDelayTask: remove temp user [00:01:80:53:67:75]/[10.80.0.220]
Thanks in advacne

USB ports does not work

Hi I have problems with not working USB ports. It used to work. I downloaded actual drivers at msi.com for my gaming notebook GX 60 Destroyer and now my USB ports does not work. What should I do?

What driver have you updated?
Try to do an EC firmware reset by removing the battery and the AC adapter then put the battery back with AC adapter attached.
Same questions like Pegasus asked, does all ports not working? which one exactly? What OS are you using?
Have you done any changes to the system? (for example: self-install OS or changing OS)

USB ports don't work after resuming from standby with Windows 8 on X230 tablet

I have just done a clean install of Windows 8 on my X230 tablet. Before installing Windows 8 I installed the most recent BIOS for this machine (version 2.50). After installing Windows 8 I installed System Update from the Lenovo Website and downloaded all the recommended drivers and other files. I've also installed all the latest Windows 8 updates.
Here are the symptoms of my problem: After resuming from standby/sleep mode, my USB ports do not work. My computer has two USB 3.0 ports and one USB 2.0 ports. All exhibit the same behavior. After resuming from standby mode I have tried inserting both my mouse and a USB thumbdrive, but neither are recognized. After restarting Windows, the USB ports work again... until I resume from standby mode again.
I hope there is a solution to this issue. It is very frustrating.

Thanks for the suggestion about tweaking the "Allow this computer to turn off this device" feature. I un-checked that box for every entry I could find under "Universal Serial Bus Controllers" in the Devide Manager. Unfortunately, the same symptoms of my problem persisted.
I went back and looked at the README file associated with the BIOS 2.50 download on Lenvo's support site. At the bottom of the file it gives a "Summary of Changes". Under version 2.03 of the BIOS (the version just before version 2.50), it says:
- (Fix) Fixed an issue where USB device might not detected when system resume from sleep mode.
This indicates that Lenovo support was already aware of such issues. The problem was intended to be fixed in version 2.03 of the BIOS. However, the issue persists on my machine, even with the latest BIOS.
Hopefully someone from Lenovo can comment here.

TS3048 Bluetooth and USB ports aren't working can't connect mouse or keyboard.

Bluetooth and USB ports aren't working, so am unable to use Imac past turning it on. There's no way to connect mouse or keyboard, it started right after a software update for Maverick (OS X bash Update 1.0 – OS X Mavericks), bluetooth symbol not showing in the task bar at all.

Hi SBrwn,
Thanks for visiting Apple Support Communities.
The symptom you're describing can be frustrating to troubleshoot as our options are limited. I do suggest resetting the System Management Controller (SMC) if you have not already. This step can help you regain use of USB and Bluetooth.
Follow these steps to reset the SMC on your iMac:
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer. [by holding down the power button]
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
You can find these steps and more information at this link:
Intel-based Macs: Resetting the System Management Controller (SMC)
All the best,
Jeremy

TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!

Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

My I/O port isn't working on my touch

Similar Messages

Maybe you are looking for