My I pad is frozen with a message up but will not shut off or allow me to cancel the screen

I love my I pad and have two but my screen is frozen and I can not turn the pad off or use it

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts, so you will be able to use it again

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Just purchased blue ray movie from store with a redemption code but will not download with out inserting disc I have a macbook air

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I am experiencing the same thing. I have many books that I used to read on my iPad.
Now on iBooks in Mavericks all my books downloaded correctly apart from two which I really want to work (The Lean Startup and Communicating The User Experience).
When I download both using the cloud icon just when it reaches 100% I get this message:
[Insert Book Name] failed to download
To try again, select Check for Available Downloads from the Store menu.
When I check for available downloads it says I have already downloaded all my books.
Anyone know how to fix this.
I do realise that this is only v1 of iBooks so I hope Apple sorts it out soon.
Thanks!!!

Frozen i pod will not shut off or go to home screen

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See http://www.apple.com/support/iphone/assistant/phone/

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MMy iPod nano 5th generation is frozen and will not respond. There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..

Good Afternoon CPilkington1,
If your iPod nano is unresponsive, follow the troubleshooting steps below:
Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano5gen/
If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
Regards,
- Judy

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Mac Book Pro on boot up, the apple sign will appear with the spinning wheel. After a period of time the screen will turn grey, but the mouse will still operate, but not boot up.

If it was purchased brand new then it's running a version of Lion, so to reinstall Lion:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
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My Apple TV works perfectly with Netgear/Dlink routers but will not recognise a BT Home Hub. Why is this so?

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Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.
Its quite possible that the connection has been recovered, and re-used for another customer. The date you have been given would have been the next available date that a suitably skilled Openreach Field Technician would be available to re-provide the connection.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

My ipod will not turn off. I have the apple logo anb a bar below but it is frozen! Any help, My ipod will not turn off. I have the apple logo anb a bar below but it is frozen! Any help

I was downloading up-dates and maybe disconnected before comlete!! I thnk it may have even started to restore but all I know is that it is frozen to the extent that it will not even turn off!! Any help please would be great...it is my aughters ipad and I think she will hate me for the rest of her life if I've mucked it up!!

- Try resetting the iPod
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to cpmputer and restore if it shows in iTunes
- If iPod is still frozen on, let the battery fully drain. Then after charging for an hour try the above again.

HP Photosmart C5580 prints with 10.6.1 but will not scan!

Hello all. Well, I'm stumped on this one. I had been using my HP Photosmart C5580 with Snow Leopard 10.6.1, generally, successfully via Bluetooth but the Bluetooth signal was too inconsistent so here's what I did. I had an Apple Airport Express I wasn't using for audio anymore. I plugged it into an outlet. My network saw it right away and I got the green signal. I plugged a USB cable into the Photosmart printer. I then deleted my old Bluetooth-based printer profile for the C5580 in Print & Fax. Then, with the Airport Express all set to go, I created a new profile for the printer in Printer & Fax under system preferences and selected Bonjour with the C5580 printer. Great! I began printing successfully and obviously faster than Bluetooth ever allowed. So, even though the C5580 is not a Wi-Fi enabled printer, I could get printing working through my network.
However, when I went to try to scan from my Mac Pro to the Photosmart printer/scanner, I failed completely. I downloaded and installed the latest HP drivers from Apple "HewlettPackardPrinterDrivers2.2.dmg" which are meant to work with my 10.6.1 OS. I also downloaded the HP Software Applications for this printer. None of them "sees" the C5580 scanner portion of this All-In-One device. I then discovered the HP Scan app and HP Utility do not work with 10.6.1 yet. I used the "HP Setup Assistant" but it does not see the scanner portion of the C5580 either.
I then discovered, online, that only Apple's programs: 1) Image Capture, 2) Preview, and 3) System Preference Print & Fax will allow one to scan. BTW the drivers I installed from Apple for HP are 4.0.2. On one Apple support site it clearly states that this driver (or drivers) work for both printing and scanning (and with 10.6.2). Image Capture does not see the scanner. Preview does not see the scanner. While in Preview, I scroll under "File", select "Import from Scanner" and select the only option "Include Networked Devices". Then I do the same thing again and "Include Networked Devices is greyed out.
A call to HP didn't get me any answers. They wanted me to open a ticket at a cost of $35 and said my printer was out of warranty. In fact, I have several weeks left, I later discovered. Drat!
Is there a special driver from Apple or HP to enable the scanner to work the way I want it to work? Is the Airport Express a problem? Why can I print to this device - have a physical and networked solution - yet not have the scanner work? Do I have to select "Scan" at the physical printer/scanner itself before I can print from my Mac Pro?
This is maddening. I don't see any way to install any scanner profile in Print & Fax as I did with the printer profile.
I welcome any and all advice.
Thanks,
PWRMAC

Thanks for the response pengtao. This is a big disappointment. If the printer driver from Apple can support the printer end of things with the setup I have, one would think the scanning could/should/would work too. Connecting the printer/scanner directly to my Mac Pro is really not an option and running the length of ethernet I'd need doesn't really do it either. I don't know if this makes a difference but my router/access point is an Airport Extreme (not the Airport Express that is attached to the printer/scanner). That is, the Airport Express is only used with a USB cable that connects to the C5580. The solution seems so near and yet so far away. Thanks, though, for your two suggestions!
PWRMAC

Itouch has frozen mid-update and will not shut off or restart

My 5th generation iTouch has recently begun downloading the newest iOS update. The update did not complete (thus a restart has yet to occur); however, I am unable to even power off the device (held the power button in excess of one minute without it shutting off the device). I just downloaded the ITunes 12 update, but have some tasks to complete before restarting my computer (to allow for a possible recovery restart). Also, when plugging in the iTouch to the computer, the device isn't recognized or accessible.
How can I restart the device without using a recovery option?
Thank you in advance for your much appreciated attention and support provided by the community.

- Try letting the battery fully drain and then charge and try a reset
Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try connecting to iTunes and try making a backup.
- Last restore the iPod using Recovery mode if necessary.

Iphone 4 screen not shutting off after i reply to a tex message

so toady i got a tex message i unlocked the i4 to reply to the tex. then set the phone down without turning off the screen like always about 5 mins go by i looked over and my screen was still on but no new tex. so i left it like that for 5 more min the screen never shut off like it should..tried it over and over today when my GF got home same problem the i4 screen stayed on but the 3gs cut off..the screen just will not shut off on its own if i unlock the phone when i get a tex message. I have to shut it off myself. anyone else having this problem or is it just me?
also having the single drop when held in my left hand. i am also left handed and the proximity sensor making my screen flash on and off when on a call..now when i hold the phone in a call my index finger is on the apple logo on the back my thumb is on the left right at the black line and my birdie finger is on the right at the black line i have held all 4 of my iphones this way never have i had this problem until the i4

thanks
but its been set to 1 min even checked a few time today. i have no idea what went wrong with it. it was working fine until today. its purdy much right out the box never been dropped on the floor or water or jailbroken. no idea

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct.I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct. I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

My I pad is frozen with a message up but will not shut off or allow me to cancel the screen

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