My I pad is not connected to I tunes. I can't install any app. What could be the proble?
My I pad is not connected to I tunes. I can't install any app. What could be the proble? Whenever I try to open app store it ggives me message that I cannot conect o I tune.
Hello Marwasambo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Best of luck,
Mario
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HT4623 my phone will not connect to i tunes
My phone will not connect to I tunes.
Hi Can you tell us more?
Is it not being recognized in iTunes? What version of iTunes... you should upgrade it to the latest version and then try to connect your iphone..
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My dad got this iPhone for me a few months ago as a gift since I had a really awful phone before. The only thing is, I can't seem to upgrade it to the latest software without it telling me it's already updated to iOS 4 or something like that. (I would be able to give you the exact iOS version, but ever since connecting my iPhone to iTunes, my phone isn't responding so I can't check the settings or anything.) I can't download any apps (I get an error message saying the software on my phone is too old) and so I pretty much am extremely limited to what I can do on this phone. I'm very frustrated at this point and incredibly displeased with Apple's products.
If someone could please explain to me why this is happening and what I can do to fix it, I'd be extremely grateful.
Thanks.What iPhone do you have? You can check in settings>>general>> about.
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