My I pad states disabled and is frozen and cannot enter access code?

My I Pad stateds dusabled and is frozen. I have powered off and everything, but, still frozen and cannot enter my access code.

Try a Reset...
Reset  ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

Similar Messages

  • HT4623 cannot enter access code letters .the touch pad only shows numbers

    cannot enter letters in viber access  the touch pad only shows numbers

    Hello,
    I have the exact same problem now. I setup Lotus Traveler and enabled my code lock. When I entered the default code 12345, it asks for a new code with numbers and letters but I only have numbers available to choose on the keypad. So I am locked out and have had to go back to my old phone. There are no other options on the keypad.
    Did you find a solution?

  • I Pad is disabled and cannot enable

    How to enable my I-Pad even after trying reinstalling I-tunes and try synching it?

    If your iPad is showing the 'disabled' screen then see this page for how to reset/enable it : http://support.apple.com/kb/HT1212

  • HT201263 my nephew made a new password and now cannot remember, he has tried several times but now the I Pad is disabled and he cannot try again for 22,980,298 minutes.  The original computer it was synced to is not available.  We just want to start over

    my nephew made a new password and now cannot remember it.  He has tried numerous times but now the I Pad is disabled and he cannot try again for 22,980,298 minutes.  The original computer it was synced to is not available.  We just want to sta

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My I pad is disabled and I don't remember my password?

    My I pad is disabled and I don't remember my pass word

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost.

  • I pad is disabled and I have no I tune.

    I pad is disabled and say I need itues. But I don't have laptop to do this how do I unlocked it

    Get a friend or Apple to help restore your iPad.

  • Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    This should solve your issue:
    http://support.apple.com/kb/HT1212

  • My ipod is disabled and cannot to connect to itune because the itune said i have to open my passcot before to connect but how to open it if it locked

    my ipod is disabled and cannot to connect to itune can u hlep me

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT4410 I have just installed Windows 7 64-bit full version Home Premium using Bootcamp and cannot get access to the internet. I installed on a Macbook Air Mid 2012 with Mountain Lion. Are there some drivers that are missing from the Windows 7

    Dear Apple. I have just installed Windows 7 64-bit full version Home Premium using Bootcamp and cannot get access to the internet. I installed on a Macbook Air Mid 2012 with Mountain Lion. Are there some drivers that are missing from the Windows 7 bootcamp install download from Apple

    It is a Total Misconception that the Support files are installed when you are installing Windows, even if the USB drive that holds them is inserted in the system when doing the Windows install.
    You must always Run the Setup.exe files from the support files or run the drivers individually once Windows has finished installing and booted to the desktop.
    Also you really need to run the Boot Camp Control Panel Applet and check for updates as not all the newest drivers for full function of all the hardware is included with the original support download. That download is basically a generic version to get the system working and without doing the updates not everything will work properly.

  • In my iPad 3 iOS 6 the icons do not vibrate . How I can remove apps. And the ( lock access code ) not exist in setting / general

    In my iPad 3 iOS 6 the icons do not vibrate . How I can remove apps. And the ( lock access code ) not exist in setting / general

    Did you set any restriction?
    Settings>General>Restriction

  • I got my iPhone disabled mistakenly by six trials of entering pass code. However now I remembered  my passcode so how can fix the problem without losing my contents.

    I got my iPhone disabled mistakenly by six trials of entering pass code. However now I remembered  my passcode so how can fix the problem without losing my contents.

    If your phone is now disabled, you've already lost all data on the phone...that's the whole point of the passcode, to protect the data on the phone. Your only choice now is to force the phone into recovery mode & restore it, as described here:
    http://support.apple.com/kb/ht1212
    This will remove the passcode, but also erase all data on the phone unless you have a backup to restore from.

  • I followed all instructions for redeeming a coupon for movies.  Inserted digital disc as instructed and manually entered redemption code.  Nothing.

    I followed all instructions for redeeming a coupon for movies.  Inserted digital disc as instructed and manually entered redemption code.  Nothing.  Laptop camera refused to take picture.  Entered everything manually but instructions keep saying insert digital copy of the disc.  I did.  Instructions keep repeating.  I'm in movie ****.

    Hey fattymoko,
    Welcome to Apple Support Communities.
    I imagine that would be frustrating, to not be a able to redeem an iTunes Digital Copy with the Digital Copy code and disc. Did the movie come with more than one disc or has the code been used already? Try taking a look at the article linked below, it provides tips that will resolve most issues redeeming an iTunes Digital Copies.
    Redeeming an iTunes Digital Copy - Apple Support
    Having trouble with iTunes Digital Copy?
    If your Digital Copy DVD or Blu-ray is damaged, scratched, or missing its redemption code or Digital Copy disc, contact the appropriate studio for help:
    20th Century Fox
    Disney
    Lions Gate
    Paramount
    Sony Pictures
    Universal
    Warner Bros.
    If you're having trouble redeeming your Digital Copy code or downloading your iTunes Digital Copy, contact iTunes Store Support.
    Learn more
    iTunes Digital Copies aren't available in every country.
    You must use a Digital Copy code in the iTunes Store country where the packaging says it will work. For example, you'll need a U.S. iTunes Store Apple ID to use a code from a U.S. DVD, and you'll need an Australian iTunes Store Apple ID to use a code from an Australian DVD.
    Take care,
    -Jason

  • HT4623 I installed iOS 7 last night and when I started the i-pad this morning, it ask for a password. I did not set a password and now my i-Pad is disabled and I can't use it, can you help?

    I up loaded iOS7 last night and when I opened my iPad this morning, I was ask for a password. The problem is, I did not set a password and when I used the 4 digits I would normally use, the i-Pad disabled and I cannot get it open. Can anyone help?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 i pad is disabled and it says to connect to i tunes.  The password was entered incorrectly too many times.  I tried to hold the home key and put the USB cord to turn it on.  It turns on but still says enter password into IPAD.

    When I turn my ipad on it says it is disabled and connect to ITUNES

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • Ipad disabled and cannot unlock because the IPAD itself is locked

    Ipad disabled and I connected to itunes to reset it but message said that cannot connect to ITUNES because I have to type a passcode.But how will I do that if the IPAD itself is locked...please help.Thanks

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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