My I-pad will not turn on-it just shows a battery charging-how do I get it to turn on?

My I-pad will not turn on. It shows battery charging image. How do I get it on?

Let it charge for 30 minutes.
Press and hold Home and Power until you see the Apple logo.
Ignore the red Power off slider.

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HT4623 I am not able to power on my iphone 5. How do I get it to turn on?

I am not able to power on my iphone 5. How do I get it to turn on?

Morning mrude88,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best of luck,
Mario

HT201210 My phone is telling me to restore it as it will not come on and just shows a plug into itunes sign...however there is an error restoring it. HELP?!

My phone is telling me to restore it as it will not come on and just shows a plug into itunes sign...however there is an error restoring it. HELP?!

You might try:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I downloaded the latest firefox 4 and updated my file, firefox 4 will not work with my version of Mac OS X, how do I get my old firefox back?

I downloaded the latest firefox 4 and updated my file, firefox 4 will not work with my version of Mac OS X, how do I get my old firefox back?

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Attempted to create a slideshow (version 9.3) and get the dreaded twiling ball that will not go away; iphoto locked up when open. how do I get rid of the ball. Have forced quit seveal times and opens with the ball p

Attempted to create a slideshow (version 9.3) and get the dreaded spinning ball that will not go away; iphoto locked up when open. how do I get rid of the ball. Have forced quit seveal times and opens with the spinning ball.

Make a temporary, backup copy if you don't have a backup copy of the library (select the library and type Command+D) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4
Launch iPhoto and try again.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

HT1222 My IPad will not install updates because I lack iOS 5. How do I get the app, please.

My iPad will not install updates because I lack iOS 5. How do I get the APP?

Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

IPod hung on "password incorrect" for exchange account. Will not accept Cancel - keeps re-displaying same message. How can I get past this?

Will not accept Cancel - keeps re-displaying same message. How can I get past this? I've tried everything: power off; keep pressing Cancel; etc. There is not enough time to select another app before the invalid password message re-appears.

Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

My iPhoto was deleted so I re-installed it, since then iPhoto will not say open more than 10-15 seconds. How do I get it to stay open and keep my pictures?

My iPhoto was deleted so I re-installed it & since then, iPhoto will not say open more than 10-15 seconds. How do I get it to stay open and keep my pictures?
It's a MacBook Pro, I got it last year (2010) not sure where to find the operating system info.
Please Please Please Help!
Thanks!
Katie

I always recommend backing up the iPhoto Library file under your Pictures folder first.
You can try removing the iPhoto Preference file in your User Library folder. Close iPhoto. If you are using Snow Leopard (10.6) click on Go in the Finder menu bar. Click on Library. If you are now on Lion (10.7), you'll have to hold Option key while clicking Go to see the Library selection. Once here, find the Preferences folder. In here, look for the following:
com.apple.iPhoto.plist
Move this file to the desktop. Start iPhoto and see what happens. If it is working, you can delete the file you moved to the desktop. This should not delete any photos, but will reset iPhoto as if it's the first time you are opening it (so your preferences you set may need to be set back).
If this doesn't work, let me know.

HT1414 My iPad Air, 32 gb will not start up. It had 97% battery charge, last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad Air won't start up. The iPad air is one

My iPad Air, 32 gb will not start up. It had 97% battery charge,last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up. The iPad air is one week old. Bummer, eh?

Auld Dave wrote:
. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

MY ipod Touch is Stuck & says Disabled it will not come out of that screen at all. How can I get that off so my device will work

MY ipod Touch is Stuck & says Disabled it will not come out of that screen at all. How can I get that off so my device will work

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

My ipod nano (square - 4GB) won't turn on even when charging, how can i get it to turn on?, my ipod nano (square - 4GB) won't turn on even when charging, how can i get it to turn on?

my ipod nano (4GB, 3rd generation) won't turn on or charge after running out of battery? How can I get it to turn on?

How long have you left it to charge? At least half an hour or more? Did you try a hard reset after leaving it to start for a few hours? To reset the device, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock

HT4623 I clicked on an e-mail and now my IPad is stuck and the screen will not convert back to my e-mail list. How do I get the screen to go back to my original mail list?

My mail screen will not convert to the original mail listings. this happened when I clicked on an attachment sent with an e-mail. How can I get the mail screen unstuck?

Hi donna Ifromwa,
Thanks for visiting Apple Support Communities.
If your iPad is unresponsive after clicking on an attachment and you cannot return to your email inbox, I recommend forcing the attachment and Mail app to close using this method:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app's preview up to close it.
These steps come from this article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you still cannot access your email, restart your iPad next:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Regards,
Jeremy

I have an iPod 2nd gen, trying to get an update so I can add facebook, but it will not update. Current ver is 4.2.1 How do I get it to update?

I have an iPod 2nd gen . I have been trying to get an update to the software, but it will not update. Current version is 4.2.1 Trying to update it so I can use facebook on it, but with this version facebook will not work. Can someone help with this please.

Ipod touch 2 g does not go above ios 4.2.1 and the facebook update needs 4.3 , so there is no way to update the app.

I am unable to get the latest I tunes software and wheni try to up grade my mac book it says i am using the latest versions now my I pjhone will not siync with the current version of I tunes how do i get around this

Can some oe pleae assist I have been told that there is no software up date for the MAc book and now I tunes will not up date and I phone will not sync how do i get around this Please

Hello,
Upgrade only goes as far as 10.5.8 in 10.5, you need to Upgrade to 10.6, then Update to 10.6.8..
Pre-Installed MacOS:
X 10.5.2 (9C2015)
Maximum MacOS:
X 10.7.5*
http://www.everymac.com/systems/apple/macbook/specs/macbook-core-2-duo-2.1-white -13-early-2008-penryn-specs.html
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

My ipod screen shows not enough storage message but it will not let me close or go to settings. How do I get this message off to get to my settings to get to the icloud setting?

My ipod screen shows "not enough storage" message but will not let me click on the cancel or settings button. How do I fix this?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My I-pad will not turn on-it just shows a battery charging-how do I get it to turn on?

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