My I pad2 will not synch on my mac. I receive a message that says I have an invalid account name or password. However, I do not have a mobile me account. Help!
My I pad2 will not synch on my mac. I receive a message that says I have an invalid mobile me account name or password. However, I do not have a mobile me account. Help!
Are you sure this is what the error message says?
Your iPad is recognized by iTunes and when selecting sync, does the error message say that your iPad is locked and you must unlock it in order to sync?
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Hi curliejo,
Welcome to the Apple Support Communities!
In your situation I would recommend the steps in the following article for troubleshooting iTunes. It may be necessary to completely remove and reinstall iTunes in this situation. Be sure to remove all of the components with iTunes in the correct order as outlined in the article before installing fresh.
Issues installing iTunes or QuickTime for Windows
Have a great day,
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I have a OS X 10.4.11 and my new iphone 4 will not sync with it. I get a message that says i need a 10.5 or higher. what can I do?
Hi
I have exactly the same problem.
My computer seems to match the Leopard 10.5 system requirements as follows:
Hardware Overview:
Machine Name: iMac G5
Machine Model: PowerMac8,2
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Number Of CPUs: 1
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As Excel is not an Apple product, I believe you will get more useful help by using Microsoft's support community for Office:Mac here:
Office for Mac forums
They are as active and helpful as these, and sometimes employees from the MS Mac Business Group are available for helping.
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Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.
Welcome to Apple Support Communities
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First I have Mac OSX 10.6.8
I photo 8.1.2
All of a sudden when I attempt to download a photo from Iphoto to an email attachment or to facebook, I get a message that says I need to :
"open Iphoto 5 or later to see photos from your Iphoto library in this list" it shows in light grey.
AS I mentioned above, I have 8.1.2 and my photos are all available when I go to the photo app.
I read to delete iphoto from the library which i did but that didn't help and maybe was a mistake? And if it was how do I fix that?
I have searched the web to no resolve. I also see that I do not have the latest version of iphoto but when I check for updates it says there are none available.
What happened and how can I fix it! HELP!
I'm not very computer savvy so I appreciate simple instructions.
Thank you!1. Try reinstall iLIfe 09 from your install disk
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
If that fails, then you're reinstalling the OS. -
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Firefox doesn't do email, it's a web browser.
If you are using Firefox to access web mail, you need to seek support from your service provider or a forum for that service.
If your problem is with Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
or this one
[http://forums.mozillazine.org/viewforum.php?f=39] -
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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
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I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple -
It keeps telling me that one of the USB devices for this computer has malfunctioned and windows does not recognize it. I have tried all of the ports and still am not having any luck. I have purchased 3 brand new cables and none of them are working. I have tried to update the driver but it says I am using the most up to date. I have tried to reset the Ipod by holding the center button and menu button until the apple appears. I am not sure what else to try. Any help would be greatly appreciated. My computer is Windows Vista!
Hello butterflygirlie,
Have you tried uninstalling the driver for your iPod from within Device Manager? After uninstalling it, go ahead and unplug your iPod and plug it back in. Doing so should cause your system to locate the proper driver for it.
B-rock -
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1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
When forwarding mail this is what i get
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Never had this problem before so not sure whats going on. Appreciate any help out there.Sounds like there is something wrong with your SMTP server. Try going into Settings>Mail, Contacts, Calendars>select the email account in question, go to the Outgoing server (SMTP) and check the settings. It may be you do not have a username and password in one of the areas. The phone may say optional in a couple, but it is usually mandatory. You can also try a reset on the device, hold the sleep/wake and home buttons together until you see the Apple logo and then release. If neither of these work, then you will need to delete the account, then delete the SMTP server, then add the account back, ensuring you use your username and password everywhere, even when it says optional.
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