My i phone 3gs seems to have crashed and all that is on the screen is the i tunes logo and the usb cable, will i lose all my data if i restore the phone or is there a way of doing it without losing all data ?

my i phone 3gs has crashed and all that is left on the screen is the i tunes logo and the usb cable picture, when i plug the phone into my laptop its asking me to restore the phone and this will erase all my data. is there any way around this so i dont lose all my pictures ?

Connect your iphone to your computer
Hold down the home button and the power button until the screen goes blank
Turn back on your phone.
Your phone has seemed to enter recovery mode, but its ok! The steps above should bring it out

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HT6119 Is there any way to change country without losing all of your previously purchased content?

Google play does not have the country restrictions like Apple so I don't have that problem with them.

None of your downloads will be deleted from your devices/computers library, you just won't be able to redownload any the content that you bought/downloaded in that country unless you return to that country and have a billing address in that country on your account - but you should be keeping and maintaining a backup of all of your downloads, any item could be removed from the store at any time, so even if you weren't changing country there is no guarantee that you would be able to redownload an item.

I have an IPad 2 and no computer at all (it broke). I want to download iOS 5 off a friend's Mac but can't lose music, apps, etc as my iPad is my only technology right now. Is there a way I could update without losing my data??

So basically I've been living computer-less for 8 months now, doing everything on my iPad 2. I want the iOS 5 update so my iPad will be more independent and not having a computer will be less of a problem. Can I update on a friend's Mac/pc without syncing my iPad to their computer? I can't lose all my data, it's all my contacts photos music and school work for the past months. Also I'm studying abroad so losing everything would be even worse considering I'd have to wait months to figure it out. Help!!

These are the options you have.
Budget $1299.
http://www.apple.com/macbookair/
http://www.apple.com/macbookpro/
Best.

I have an iPod which i currently sync on my iMac, I want to sync it on my Apple mac pro, how do I do this? Is there a way of doing this without restoring my iPod?

I have an iPod which I currently sync on my iMac, but I want to sync it on my Apple mac pro, how do I do this? Is there a way of doing it without restoring my iPod?

Post here:
https://discussions.apple.com/community/ipod

I got my New iPad in the mail yesterday. I imported my photos and videos to make a short movie. The photos had lost all their original quality. Is there any way to import photos without losing quality?

I got my New iPad in the mail yesterday. I imported my photos and videos to make a short movie. The photos had lost all their original quality. Is there any way to import photos without losing quality?

If you mean "optimizing for iPad," no.

HT4993 my i phone locked up connected to i tunes my screen is frozen on an i tunes logo with a usb cable under it

My phone is frozen after being connect to i tunes via my desktop all my screen has now is aN i tunes logo with a usb cable underneath it. restarting my phone doesnt help nor does holding power and home keys at same time. anyone able to help ?

Do as it implies and restore the device via iTunes.

HT4623 i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

How do I upgrade to snow leopard and then restore my files from my time machine HDD backup...without losing any data or reinstalling leopard (10.5)?

How do I upgrade to snow leopard (from leopard 10.5) and then restore my files from my time machine HDD backup...without losing any data or reinstalling leopard (10.5)?

Hello, it's great you have a backup, but 10.6 should just Install 10.6 system files over the top of 10.5 system files, & leave all your data intact on the drive.

I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

     At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
-Mike

You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

My i phone 4 seems to have less storage recently, i can not record any radio programmes on tune in radio.

my i phone 4 is recently suggesting i have used up memory. this has never happened before. App Tune in radio wont let me record any programmes. i also had trouble taking some video. i have cleared a load of photographs and deleted a number of Apps but the Tune in radioi still tells me there is not enough disc space. i think i have managed to turn off all the i cloud settings

Have you tried checking your email on a computer and deleteing it there?
If I have to go to the apple store I will be there for HOURS!! I have never made it out of there in less than 3 hours and I don't have time to do that
Make sure you sign up for a Genius appt before you go. Then you aren't waiting around.

I need to deauthorize three computers I no longer own, but keep my computer authorization for my current computer and add a new laptop. Is there a way of doing this without having to unauthorize my current desktop which is my main music storage devic

I just purchased a new Win 8.1 laptop and want to authorize it for my iTunes library. I operate this library on a Win 7 desktop. I have three other Windows computers that I no longer own which were authorized under my iTunes account, but I can't unauthorized them because they are broken or sold. I want to have Computer Authorization for just my current desktop running Win 7 and my new laptop operating Win 8.1. How can I selectively unauthorize a computer if I no longer have it in my possession, and if I have to unauthorize all of my computers, how do I get my iTunes library of music back onto my current desktop system?

Deauthorizing the computer will not remove the content from your library. You deauthorize all, then authorize the ones you want. See this support document. Deauthorize your computer using iTunes - Apple Support

Living in Colombia but would like to make purchases from U.S Itunes store. Can it be done? I´m assuming there´s no way to do it without losing all my current ipad purchases...

Have a Colombian account for itunes but have found that the books available are quite limited. Would much prefer to have access to the U.S store content as I´m a native English speaker. Not really sure if anything can be done but thought I´d ask anyway....

No, you'd need an iTunes US account for that and you can only create one with a valid address and payment method in the us.

Is there a way of doing this without using an inner class

hi, i have developed a tree applet but it takes ages to load on my machine. I was wondering if i could get rid of the inner class that is created when "valuechanged" is called (line 28). I am posting my whole code, i hope someone can help. Cheers Rups
[email protected]
import java.awt.*;
import javax.swing.*;
import javax.swing.tree.*;
import javax.swing.event.TreeSelectionListener;
import javax.swing.event.TreeSelectionEvent;
import java.net.*;
import java.applet.AppletContext;
import java.util.Enumeration;
public class SimpleTree extends JApplet {
JTree tree = new JTree();
public void init() {
   new SimpleTree();
public SimpleTree() {
// WindowUtilities.setNativeLookAndFeel();
    Container content = getContentPane();
    Object[] hierarchy =
      { "Some Useful Web Links ",
        new Object[] { "Microsft","http://www.microsfot.com"},
        new Object[]{"Yahoo", "http://www.yahoo.com"}
    DefaultMutableTreeNode root = processHierarchy(hierarchy);
    final JTree tree = new JTree(root);
    tree.getSelectionModel().setSelectionMode(TreeSelectionModel.SINGLE_TREE_SELECTION);
    tree.addTreeSelectionListener(new TreeSelectionListener() {
    public void valueChanged(TreeSelectionEvent e) {
    DefaultMutableTreeNode node = (DefaultMutableTreeNode)
    tree.getLastSelectedPathComponent();
    String hoopla = tree.getLastSelectedPathComponent().toString();
    if (node == null) return;
    if (node.isLeaf()) {
       try {
           getAppletContext().showDocument(new URL("file://c:/webstuff/"+hoopla),
"viewer1");
         }catch(Exception f) {
            System.out.println("" + f);
    content.add(new JScrollPane(tree), BorderLayout.CENTER);
    setVisible(true);
public DefaultMutableTreeNode processHierarchy(Object[] hierarchy) {
    DefaultMutableTreeNode node =
      new DefaultMutableTreeNode(hierarchy[0]);
    DefaultMutableTreeNode child;
    for(int i=1; i<hierarchy.length; i++) {
      Object nodeSpecifier = hierarchy;
if (nodeSpecifier instanceof Object[]) // Ie node with children
child = processHierarchy((Object[])nodeSpecifier);
else
child = new DefaultMutableTreeNode(nodeSpecifier); // Ie Leaf
node.add(child);
return(node);
public static void main(String [] args) {
JFrame f = new JFrame("") ;
Container contentPane = f.getContentPane();
contentPane.setLayout(new FlowLayout());
SimpleTree ta = new SimpleTree() ;
ta.init() ;
f.addWindowListener(new ExitListener());
f.setSize(250,500);
contentPane.add(ta,BorderLayout.CENTER);
f.setVisible(true) ;

import java.awt.*;
import javax.swing.*;
import javax.swing.tree.*;
import javax.swing.event.TreeSelectionListener;
import javax.swing.event.TreeSelectionEvent;
import java.net.*;
import java.applet.AppletContext;
import java.util.Enumeration;
public class SimpleTree extends JApplet implements TreeSelectionListener {
      JTree tree = new JTree();
      public void init() {
      new SimpleTree();
      public SimpleTree() {
// WindowUtilities.setNativeLookAndFeel();
      Container content = getContentPane();
      Object[] hierarchy =
      { "Some Useful Web Links ",
        new Object[] { "Microsft","http://www.microsfot.com"},
        new Object[]{"Yahoo", "http://www.yahoo.com"}
      DefaultMutableTreeNode root = processHierarchy(hierarchy);
      final JTree tree = new JTree(root);
      tree.getSelectionModel().setSelectionMode(TreeSelectionModel.SINGLE_TREE_SELECTION);
      tree.addTreeSelectionListener( this );
        tree.addTreeSelectionListener(new TreeSelectionListener() {
        public void valueChanged(TreeSelectionEvent e) {
        DefaultMutableTreeNode node = (DefaultMutableTreeNode)
        tree.getLastSelectedPathComponent();
        String hoopla = tree.getLastSelectedPathComponent().toString();
        if (node == null) return;
        if (node.isLeaf()) {
        try {
        getAppletContext().showDocument(new URL("file://c:/webstuff/"+hoopla),
        "viewer1");
        }catch(Exception f) {
        System.out.println("" + f);
      content.add(new JScrollPane(tree), BorderLayout.CENTER);
      setVisible(true);
      public void valueChanged(TreeSelectionEvent e) {
      DefaultMutableTreeNode node = (DefaultMutableTreeNode)
         tree.getLastSelectedPathComponent();
      String hoopla = tree.getLastSelectedPathComponent().toString();
      if (node == null) return;
      if (node.isLeaf()) {
         try {
            getAppletContext().showDocument(new URL("file://c:/webstuff/"+hoopla),
                                "viewer1");
         }catch(Exception f) {
            System.out.println("" + f);
      public DefaultMutableTreeNode processHierarchy(Object[] hierarchy) {
      DefaultMutableTreeNode node =
         new DefaultMutableTreeNode(hierarchy[0]);
      DefaultMutableTreeNode child;
      for(int i=1; i<hierarchy.length; i++) {
         Object nodeSpecifier = hierarchy[ i ];
         if (nodeSpecifier instanceof Object[]) // Ie node with children
            child = processHierarchy((Object[])nodeSpecifier);
         else
            child = new DefaultMutableTreeNode(nodeSpecifier); // Ie Leaf
         node.add(child);
      return(node);
      public static void main(String [] args) {
      JFrame f = new JFrame("") ;
      Container contentPane = f.getContentPane();
      contentPane.setLayout(new FlowLayout());
      SimpleTree ta = new SimpleTree() ;
      ta.init() ;
//      f.addWindowListener(new ExitListener());
      f.setSize(250,500);
      contentPane.add(ta,BorderLayout.CENTER);
      f.setVisible(true) ;
}

Just got a new computer and I want to hook up my itouch and treat it just like i did with the last computer, without losing any data. What can I do?

Help me please! I'm a new college student trying to make my new computer just like the family computer, which has all of my itunes, ipod sync "station", and etc.How can I hook up my iTouch to this new computer and treat it the same as i did on the old?
P.S.-and just like everyone else, is there a way to do it without losing all my hard earned data?

Make sure you cpt the iPod backup file from the old compouter to the new one. That file is located here:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
- after you move the other stuff to your new computer, connect the iPod to the new computer and restore the iPod from the backup you just added to the computer and then sync.

HT1414 my i phone 3g seems to of crashed when i tried to reset it. it jus shows an apple i con in middle of screen and it wont turn off but it flicks off itself but returns to same apple icon. anyone know whats up with it or how to restor it please?

my i phone 3gs seems to of crashed when i tried to restart it. the screen jus displays an apple i con in the middle of the screen and wont turn on or off. anyone know whats wrong with it or how to restore it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My i phone 3gs seems to have crashed and all that is on the screen is the i tunes logo and the usb cable, will i lose all my data if i restore the phone or is there a way of doing it without losing all data ?

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