My I-Phone 4 is stuck on the apple icon and won't do anything. Help please
Help, My I-Phone 4 is a little over a year old. I have never dropped it nor does it have water damage. I downloaded the new update IOS 7.4 and the next morning my phone was stuck on the apple icon and won't turn on. It's also showing a low battery after charging it all night. Please does anyone have any ideas on how to fix this problem?
LauraAnn41,
Help is our middle name! So let's jump into troubleshooting right away. Have you tried holding the power button and home key simultaneously for up to 30 seconds as an alternate reset? Please give that a shot and let us know how it goes.
EvanO_VZW
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So yeah...last night I was checking out my iPod (bored at the in-laws) and all of a sudden the screen went blank and the only thing I can get it to do is have the black screen w/ the white apple logo on it. It won't turn on, doesn't give the the option to power down, it won't charge, AND it's NOT being recognized when I plug it into my computer. Not by iTunes OR my computer. I've tried holding down the top button and the home button at the same time...nothing. And since it's not being recognized on my computer, I cannot restart it or go back to factory settings. Someone please help! I've had it for 18 months so the warranty is no longer valid and I don't know how to fix it. THANK YOU in advance!
- I would try placing the iPod in recovery mode and then see if iTunes will see the iPod. try both with the iPod not connected to the computer and with it connect. For recovery mode see:
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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See this Apple note on steps to take to deal with the rotating circle on startup.
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1: Connect the device to your computer and open iTunes.
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I plugged in my ipod to recharge it and for some reason, it just stopped and only the apple logo is showing. I may have unplugged it before it was done, not even sure at this point but now only the apple logo and I can't even shut it off. Any ideas of what I can try now? Thanks much.
Have you tried a reset ? Press and hold both the sleep and home buttons for 10 to 15 seconds and see if it then reboots - you won't lose any content, it's the equivalent of a computer reboot. If that doesn't work then you might better help in the iPod forum (this is the iPad forum)
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MY PHONE IS FREEKING STUCK ON THE APPLE SCREEN AND WONT START UP!!!!
I added some application to my orginal iphone and i tried to send a message through sms and when i touched the application i just sent me back to the home. so i turned it off and tried to turn it back on and its just been showing the apple logo.
PLEASE help meHere are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps. -
My iphone 3 has completely frozen. Facebook and other apps were not loading properly so I deleted facebook and went to the apps store and reloaded. It was still loading and then my phone just froze - I turned it off and then tried to turn it back on and all I am getting is the apple logo in the middle of the phone and rather stupidly I have never synched it!! I know what an idiot!!! I have tried calling vodafone but not surprise they are closed for technical help at this time of night.
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Thank youUnable to Update or Restore
http://support.apple.com/kb/HT1808
See Here for
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What cause my phone to be stuck at the apple logo and how to solve the problem
help me
If its on that logo, you can try restoring it via recovery mode
1.Turn off the iPhone, if you can't turn it off due to a lack of response to input, just let the battery drain completly
2. Turn on iTunes on your COMPUTER, dont go to apple.com/itunes, actually open the program.
3. First holding down the home button on the front of the phone, plug the phone into the computer
4. This will do two things. On the phone it should show a usb cable pointing to the iTunes logo, youll know you did it right if you see that. On the computer it will show in itunes that it has detected a device in recovery mode, and that it needs to be restored. Once you see that, hit ok on that, and hit the restore button that should be available on the screen. Once this is done your device should work. If it doesnt take down the error number it gives you and call apple.
Keep in mind, that doing this means losing all your data, before you do this, at least try to sync with iTunes and make a backup, though if its frozen it very well may not.
Hope this helps, cheers -
My 3gs is stuck on the apple icon what do i do
i dont know what 2 do my phone has been stuck on the apple icon for like 3 hr now..i can turn it off but when it comes back on all that you see again is the apple...HELP
See this link:
Apple - Support - iPhone Assistants
If still no joy, walk it into the nearest Apple Store - unless of course you have Apple Care Call Apple's Customer Support - in the US, (800) 767-2775 -
I downloaded the update, but when it was restoring, it was unable to do so and my phone is now stuck at the Apple Logo.
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You may need to try this More than Once...
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