My I phone 4 will not complete the backup to i cloud.

Try deleting your last backup by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again. If it still won't back up, you may have an app that is preventing the backup from succeeding. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

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IPhone 4s will not complete the recent download of iOS.702

My iPhone 4s will not complete the most recent download of the iOS 7 too. It accomplishes about 20% and freezes. I have tried resetting several times. Same result. The phone is for all intents and purposes locked up on the download screen. Has anyone else had this problem.? And how was it solved? An online search shows nothing regarding this problem.

I've already tried unplugging the iPhone and restarting my computer - twice.

HT3669 My Epson Perfection 1200 scanner functions as a flatbed scanner but when I try to scan transparencies the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimet

Epson Perfection 1200 scanner continues to function as a flatbed scanner but when I try to scan transparencies/film negs the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimeters. All the communications seem to recognise the scanner and the mode for the intended scan but the necessary overview scan is not completed, nothing comes up on the Image Capture scan window. If I unplug the film adaptor I can get a document scan. When I plug in the adaptor again the Image Capture details change which allows me to select the type of scan required but when the scanner attempts an overview scan it is unable to complete it.
I have had the scanner from new (12 Years) and have previously scanned slides and film with the adaptor but maybe this was before I upgraded my computer (imac 27").
Do I have to buy a new scanner? It seems so close to working correctly.
I have downloaded the Epson recommended driver (5.4) and have Epson Perfection 1200 6.6 Universal showing in the Applications List.
Any thoughts or observations would be much appreciated before I go out and spend money an new hardware.
Thanks

I have same issue - have you solved this yet?

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs or so, then the machine shuts down and restarts.

My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

My time machine will not complete the back up. It say that my sparsebundle is already in use. What do I do and how do I fix it?

My time machine will not complete the back up. It tells me that my sparsebundle is alreay in use. I currently have imac ungraded my sofeware to the latest. What do I do to correct this?

Try here...
The Backup disk image ... sparsebundle ... is already in use.
From Pondini’s excellent Information Here...
http://pondini.org/TM/Troubleshooting.htm

IMovie 9.0.7 will not complete the update either with the download dmg file from the apple site or from the OS software update. I would appreciate some advice.

When installing the new update 9.0.7 to iMovie either via a dmg file or from the software updater the install will not complete the installation. The indicator bar just stays in the same place with the note install time remaining about a minute. I have let it set for hours and nothing happens. Does anybody have any advice?

Try this.
After signing into the Mac App Store (MAS) with your iTunes Apple ID, look at the Purchased page. You should see the three bundled iLife apps listed with Accept buttons. After you have accepted them and Apple has verified that they came on a new Mac and assigned them to your Apple ID and iTunes/MAS account, you should be able to update them.

HT4061 I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

HT1386 My iPhone 4S will not complete the sync process with iTunes. The sync process will not complete Step 3 of 6 (Preparing to Sync).

My iPhone 4S will not complete the sync process with iTunes. It hangs up on Step 3 of 6 (preparing to sync). Prior to trying to sync the iPhone I updated iTunes. Any suggestions?

I've already tried unplugging the iPhone and restarting my computer - twice.

My iPad 2 will not complete the download of software upgrade 6.1.2?

Hi. My iPad 2 will not complete the download and install of the iso 6.1.2 software upgrade to fix the calendar exchange that is draining battery. It goes through the process and then just says there is an error but does not indicate the error. Any ideas gratefully accepted.
Also I don't know if it is connected but it also will not download new apps or iBook I purchased. Please assist if you can.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off the router and then power it back on
- Reset network settings: Settings>General>reset>Reset Network Settings. You will have to rejoin all networks

My iPhoto app will not complete the installation of an update

My iPhoto app will not complete the installation of an update.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off the router and then power it back on
- Reset network settings: Settings>General>reset>Reset Network Settings. You will have to rejoin all networks

Firefox will not complete the installation even after several attempts of rebooting the computer.

I downloaded the Firefox 9.0.1 upgrade but it will not complete the installation on my computer. Everytime I try to remove the program, it tells me to reboot the computer to finish the installation. After several reboots, the same error keeps coming up.

Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).
If that doesn't solve the problem then remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

TS3212 I'm trying to download i tunes for windows 8 but it will not complete the process?

I'm trying to download i tunes for windows 8 but it will not complete the process

does it give you an error message?

I keep getting this error message: Time Capsule could not complete the backup. The backup disk image "/Volumes/Time Capsule/Karla Laura Smith's MacBook Pro. sparse bundle" could not be assessed (error -1). Tried restarting etc. Please help.

I keep receiving this message.
Time Machine could not complete the backup.
The backup disk image "/Volumes/Time Capsule/Karla Laura Smith's MacBookPro.sparsebundle" could not be accessed (error -1).
Can anyone help me clear this annoying message up? Thanks for advance....

The unplugging was of power, if you were unplugging ethernet .. that will not do anything.
The issue is explained here.
C17 http://pondini.org/TM/Troubleshooting.html
If a restart of the TC is not adequate you maybe in the 2% that has other issues.. please try a full network restart in correct order.. with everything off.. modem.. then TC.. then clients.. with 2min gap to allow modem and TC to finish boot process.

Ipad 4G will not complete icloud backup.

My new Ipad 4G with WI Fi will not complete the icloud backup. Anyone else having this problem, or have suggestions?

Hi Richiwalt.
I understand that you are having issues backing up your iPad mini. In my experience, the following article usually leads to a resolution:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Matt M.

"Time Machine could not complete the backup. The backup disk is not availab

I have a Seagate 750 MB external disk connected to the USB port of my Airport Extreme Base Station. It worked fine with Time Machine under Leopard but it's not working the way it was under OS X 10.6.2. I'm hopeful someone can help me solve the problem.
Let's say the name of my Airport Extreme Base Station is "Airport." If I remember correctly, under Leopard time machine would start a wireless backup not long after I turned on the Seagate drive. That no longer happens.
I've erased and re-formatted the Seagate drive with 2 GUID partitions, one for my 24" iMac and one for my 17" MacBook Pro. Both computers are about 3 years old. In order to do the re-partitioning, I had to unplug the Seagate drive from the base station and plug it into one of the iMac's USB ports. If I didn't do this, nothing other than the iMac's drive appears in the left pane of Disk Utility, although the name of my base station, i.e, "Airport" does appear in the Finder and PathFinder (a replacement for Finder that I use).
In fact, Time Machine works under 10.6.2. as long as the Seagate drive is plugged into the iMac's USB port. As soon as I plug the Seagate drive into the USB port of the base station, Time Machine no longer works. The backup is "delayed." When I click on "Back Up Now" a few seconds go by and I get the following dialog box: "Time Machine could not complete the backup. The backup disk is not available."
In my Airport Extreme Base Station setup (Airport Utility version 5.4.2), the "Disks" pane sees both partitions on the Seagate drive. File sharing is enabled on the "File sharing" pane and "Secure Shared Disks:" is set to "With a disk password." "Airport Disks Guest Access:" is not allowed, nor is "Share disks over WAN."
When the Seagate drive is plugged into the base station and I click on "Airport" in the Finder or PathFinder, I'm prompted for the password I mentioned above because the shared disks are secured with a password. Once the password is typed, both partitions on the Seagate drive appear in Finder and PathFinder. When I try a Time Machine backup at this point, I get the same error I described above, i.e., "Time Machine could not complete the backup. The backup disk is not available."
One last thing, I did an "Archive and Install" when I upgraded to Snow Leopard since I thought the changes were relatively minor as compared with past OS X upgrades. Normally, I do a clean install but didn't feel like it this time. I also tried deleting the file /Library/Preferences/com.apple.TimeMachine.plist to no avail and restarted my iMac to no avail.
At this point I'm completely stumped. As I said, Time Machine works as long as the Seagate drive is plugged directly into one of the iMac's USB ports as opposed to the base station's USB port. But doesn't this defeat the purpose of having wireless backup? Once again, the wireless backup worked fine under 10.5.8.
I hope my message is clear and a solution would be most welcome.
Thank you,
Richard

I'm having the same problem. If my TimeMachine drive is not connected, I'll get the "Time machine could not complete the backup" "The backup disk is not available" warning a couple times a day. This is extremely problematic if I'm giving a presentation. I have tried changing my TimeMachine drive, removing that drive, repairing permissions, and have not been able to solve the problem.
Please help!

My I phone 4 will not complete the backup to i cloud.

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