My i phone 5 keeps restarting every 5 minutes, why?

Hi,
I just bought my new iphone yesterday, for some reason, it keep restarting it self every few minutes. i dont know why? please some body tell me what could be the cause of this?
shall i return it back to Apple disributer?
thanks

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Similar Messages

My phone keeps restarting every 5 minutes. how do i make it stop

my phone keeps restarting every 5 minutes. how do i make it stop

Try to sync you phone with iTunes to create a new backup before it restarts. Also try to import your photos (see http://support.apple.com/kb/HT4083) and back up your contacts if you can (sync them to iCloud in Settings>iCloud>Contacts>On or use an app like My Contact Backup). When done, force you phone into recovery mode and restore it, as explained here: http://support.apple.com/kb/ht1808.

IPHONE 5 keeps restarting every 5 minutes

Iphone 5 keeps restarting every 5 minutes. the screen turns black and then the apple logo shows up. does anyone know how to fix this?

Hello jonah910,
Thanks for using Apple Support Communities.
I'm sorry to hear about the issue you're having with your iPhone, I definitely see how it is a frustrating experience!
I'd like you to follow the troubleshooting in the following article to help resolve the issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Specifically the section under power & battery:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Take care,
Alex H.

Since installing the ios5 my iphone3gs keeps restarting every 3 minutes. can anyone help please

since turning my phone on this morning its restarted itself every 3 minutes. ive tried holding the power and home button together to restore it but nothing happened and ive also tried 2 restore factory setting via itunes but the phone just restarts as its attempting 2 restore. its an absolute joke with how much the phones cost and yet it f##ks up all the time

Okay, I've now done yet another software restore but this time I also deleted a bunch of apps and only kept the essential stuff. I'm hoping that has fixed it because, not only do I currently have my phone back (the phone has stopped rebooting itself every few minutes) but the battery is now lasting more than 3 days between recharges. This suggests to me that one of the apps was to blame.
I will point out that my phone is 100% run the 'Apple' way. It is not jailbroken and so all apps came from the iTunes store.

My iPad keeps restarting every 2 minutes I even reset all the settings and it's still doing it, what do I do?

IPad is resetting every 2 minutes help?

Take it to your local Apple Store and ask them to check it out for you.

Iphone 4 keeps restarting every 3 min but only when being used

Iphone 4 keeps restarting every 3 min but only when being used, it doesn't matter what I do with it, it has to restart itself during usage, it's so annoying. I have restored but still no luck, currently trying to update the software once I've finished downloading it but I know it will keep restarting when connected to itunes.
Anyways when I do decided to bring it to the apple store would I need to bring the receipt with me?
because i dont have it anymore only the phone, box charger and usb
thanks

Anyways when I do decided to bring it to the apple store would I need to bring the receipt with me?
No. The warranty is tied to the device, not the individual & all iphone 4's are still under warranty.

HT4623 my ipad 1 keep restarting every 3 min

my ipad 1 keep restarting every 3 min

Hello there, afu7830.
The following Knowledge Base article provides some good steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

My Iphone 5 keeps restarting every 2-3 minutes

My iphone 5 keeps restarting every 2-3 minutes. its never been dropped or water damaged. I can hardly use it at all. The phone is only 4 months old bought brand new. Has this happened to anyone else? how can i fix this?

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

HT4623 My iphone5 keep restarting every hour after i update it with the new ios 7.1.1.Do u know why?

My iphone5 keep restarting every hour after i update it with the new ios 7.1.1.Do u know why?

have you ever tried itunes on your friends pc or someone if you have trusted that pc in your iphone then you can

My iPad keeps restarting every 2-5 mins

my iPad keeps restarting every 2-5 mins

Hi cdelorenzo,
Thank you for using Apple Support Communities.
I see your iPad keeps restarting. This article addresses this issue.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
Regards,
Jeff D.

HT4137 I phone 5 keep restarting its self

My I phone 5 keep restarting and I have restore as new but it has the same issue

Hi c_bala,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great troubleshooting suggestions that will resolve most cellular network connection issues.
iPhone: Troubleshooting a cellular data connection
I hope this helps.
-Jason

Restart every 2 minute

i have another problem which restart every 2 minutes

mrozno wrote:
i have another problem which restart every 2 minutes
If you have a variety of problems and things are crazy across the board, then you can't go wrong by doing a clean system install. Everyone should do it periodically, anyway, whether they have problems or not.
Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
This is a troubleshooting methodology that you are going through. See it through to the end.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414

IPad2 Keeps Crashing every 5 minutes

Hi,
I have an iPad2 3G&Wifi that I've had since last April. A couple of days ago whilst charging at the mains I got a notification which said 'Could not activate the cellular network' and something about not being able to make calls - which I thought was a little strange.
A day after that my iPad now keeps crashing and restarting every 5 minutes, for no apparent reason. I tried to restore it through iTunes, but because it kept crashing it wouldn't do it. I then took it to the Apple store and it wouldn't restore either and gave an 'error 9' to them and was told to try it again at home. I've now managed to restore my ipad to a PC rather than a Mac, although it hasn't solved the crashing issue, it now won't activate to the server, either over wi-fi or through iTunes.
I need help! I really don't want to have to fork out another £199 for a replacement, which was the suggestion in the Apple store!
Thanks for any help in advance!

Restoring the iPad actually puts a "fresh" or "new" copy of the software (iOS) on your iPad; If you have restored the iPad in iTunes; You should have done "Setup as New iPad" not "Restore from Backup". The problem could actually exist in the backup itself.
 So if you did "Restore the iPad" from a backup; try setting up the iPad as "New iPad" and see if that makes any difference;
hope it helps

Airport keep disconnecting every few minutes

Hi,
I don't know why, but my airport keeps disconnecting every few minutes, although it reconnects after that.
I'm sure there's no problem with my router since other PCs in my home are fine.
It's totally fine when I use my windows in the macbook (via bootcamp).
Anyone has the same problem or anyone knows the solution?
Thanks.

I've had this issue for about a week and it has made my Macbook nearly impossible to use for anything other than local disk work.
Last night I tried running the standalone upgrade and it worked beautifully, however, upon booting up this AM I'm back to square one, constantly dropping the connection, ran the standalone update again and back in business with no drops.
While this is appears to be my temp workaround I don't want to be doing this on a daily basis.
HELLO APPLE what is the deal ?

My software (2012 quick books) keeps crashing every 5 minutes

my software (2012 quick books) keeps crashing every 5 minutes
ihave the 2.7 intel core i5 OS X lion 10.7.4

Restoring the iPad actually puts a "fresh" or "new" copy of the software (iOS) on your iPad; If you have restored the iPad in iTunes; You should have done "Setup as New iPad" not "Restore from Backup". The problem could actually exist in the backup itself.
 So if you did "Restore the iPad" from a backup; try setting up the iPad as "New iPad" and see if that makes any difference;
hope it helps

My i phone 5 keeps restarting every 5 minutes, why?

Similar Messages

Maybe you are looking for